To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(62)
Positive reviews(60)
Reviews with photos/video(16)
Awesome rooms(12)
Great value for money(9)
Awesome kitchen(8)
Classy environment(7)
Perfect for kids(7)
Great location(6)
Convenient location(6)
Many amenities(5)
Negative reviews(2)
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Sep 28, 2024
Although a bit too far from town centre, the ledge provides free bus tickets to shuttle between the lodge and town centre. Staffs were very helpful.
DannyTheBest
One Bedroom Plus Loft, Three Queens
Stayed in Sep 2024
Family
39 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Amazing thank you for the invite to me and you are very welcome to come to the house
Cheuk Kwan
One Bedroom Loft Condo Queen And King
Stayed in Sep 2024
Family
7 review
3.0/5
Posted on Oct 31, 2024
Price reflects everything, nth to complain as it is rather value the money
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 28, 2023
The room is big and comfortable with big kitchen. Convenient location with bus stop in front of the hotel. Free 3 bus pass that I can hop-on and off to go around the town.
LuisL
Standard Suite
Stayed in May 2023
Family
22 review
4.5/5
Great
Posted on Aug 5, 2023
The environment of the hotel is very good, it has a great landscapes surrounded!
Suppachote
Superior Suite with Queen and Twin Bed
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The location of the property was excellent, making it convenient to reach downtown by Roam bus. staff will give you a ticket during your stay.
The beds and pillows were comfortable, Had all the amenities you needed both shower room and kitchen.
Price for this stay is reasonable. So I would highly recommend this place and would stay here again when we get back to Banff.
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Jul 2023
Family
1 review
4.5/5
Great
Posted on Sep 19, 2023
Very good hotel with a excellent service!! Clean, spacious room with a good kitchen where you can prepare your meals. I recommend the Tunnel Mountain Resort.
Felisia
One Bedroom Plus Loft, Three Queens
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 14, 2023
i really enjoy my stay at Tunnel mountain Resort. The resort is so convinient with the bus stop just in front of the resort and the car parking just in front of our room.
The room size is quiet big.
and Thanks to Ricah (receptionist) She is so nice and helpful with all of my questions. she explain it so detail and patient. she is very kind :)
Charilee Bea
Standard Suite
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 22, 2024
Incomplete utensils
Guest User
Studio Condo
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Nov 3, 2024
Great sunrise 🌅
Will Shoe
One Bedroom Loft Condo Queen And King
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Amazing
Staff were perfect!
Very close to downtown Banff!!
Guest User
Mountain Cabin
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 10, 2024
Very suitable for self-driving family trips, the kitchen utensils are complete, the fireplace can be used for burning, and even the firewood is prepared, which is very thoughtful. There are also animals coming to graze, I will stay here next time
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Travelwowmavis
Superior Suite with Queen and Twin Bed
Stayed in Sep 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Nov 23, 2024
We drove over and the location was very easy to find. The hotel room is clean and has a small kitchen. There is a terrace outside the hotel room. We were so happy to see deer. Very lucky. Stayed for two nights, comfortable and happy :)
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Guest User
Mountain Cabin
Stayed in Aug 2024
Couples
31 review
4.0/5
Very Good
Posted on Oct 8, 2024
We are a family of 4 adults. We booked a cabin. The big windows and the forest view outside the window are beautiful. The downside is that the two large beds upstairs are too short. My wife and I are both over 170 and 190 cm tall. It feels like our entire feet and calves are outside the bed. It should only be suitable for children~
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SHINRI
One Bedroom Loft Condo Queen And King
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Sep 10, 2024
It was great because there were mountains right in front of me, deer and squirrels, and nature all around.