Harris Hotel Pontianak

Harris Hotel Pontianak Reviews

Harris Hotel Pontianak

Jl. Gajah Mada No.150, Benua Melayu Darat, Kec. Pontianak Sel., Kota, Pontianak, West Kalimantan, 78121, IndonesiaView Hotel Details
Harris Hotel Pontianak
Harris Hotel PontianakHarris Hotel PontianakHarris Hotel Pontianak
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Harris Hotel Pontianak Guest Reviews

4.4/5
Very Good
59 review
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(18)
Great location(7)
Awesome stay(5)
Enthusiastic owner(5)
Negative reviews(4)
Ridwan C.
Harris Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 16, 2024
Nice: Individual staff are definitely friendly and helpful. Location is good except the drop off and parking space during peak hours and days are challenging. Disappointed: This is the 2nd time in 2 years that we stayed here. Couldnt get twin beds although our bookings had selected and remarks for twin beds as well, and we stayed for 8nights. The staff said we had to pay to upgrade instead for twin beds. Swimming pool at the roof top has the best view of the city, but is a little small though.
Response from Property: Cheers Ridwab C.,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your star review.First of all, we apologize for your unpleasant experience with our service at HARRIS Hotel Pontianak. This will be very meaningful for all HARRIS players in providing the best service in the future.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS Yours,Eko SusantoGeneral Manager
dyra
Harris Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
GOOD VIEW AND GOOD BREAKFAST
Response from Property: Cheers dyra,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyEko SusantoGeneral Manager
Anonymous User
Harris Room
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Nov 23, 2024
The room was spacious and bed was comfortable. We got everything we need on that 1 day stay.
Response from Property: Cheers Valued Guest,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyEko SusantoGeneral Manager
PT MAXI ADIWARNA
Harris Room
Stayed in Apr 2024
Business travelers
2 review
3.0/5
Posted on May 19, 2024
Slow respon when need things. No towel in the room, and when asked for the towel. The respon its very slow. Need reminder 4-5 times. Bad service
Response from Property: Cheers hasan maxi,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your star review.First of all, we apologize for your unpleasant experience with our service at HARRIS Hotel Pontianak. This will be very meaningful for all HARRIS players in providing the best service in the future.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS Yours,Ika FlorentinaGeneral Manager
Anonymous User
Harris Room
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 16, 2024
Check in time 2.00 pm but room is not ready
Response from Property: Cheers Valued Guest,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyEko SusantoGeneral Manager
Gunawan
Harris Room
Stayed in Aug 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Sep 20, 2024
Nice hotel with great location
Response from Property: Cheers Gunawan,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyEko SusantoGeneral Manager
Tjan
Harris Room
Stayed in Jul 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Aug 14, 2024
excellent service and clean room
Response from Property: Cheers Tjan,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyEko SusantoGeneral Manager
yantivie/angeli
Harris Room
Stayed in Nov 2023
Family
49 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Best Harris gk pnh mengecewan..kalau DTG dr JKT sll k Harris pontianak
Response from Property: Cheers yantivie/angeli, Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving stars. Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service. We really hope to be able to welcome you back to HARRIS Hotel Pontianak. HARRISly Yours, Ika FlorentinaGeneral Manager
syafrical
Harris Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 28, 2023
Great hotel with nice facilities. The location is located on Gajahmada Street that have so many night street food. The pool also located at 12th floor so have a beautiful view of Pontianak City.
Response from Property: Cheers syafrical,Greetings from HARRIS Hotel PontianakThank you for sharing the review and star rating.Your good experience with our services at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRISly Yours,Florentine IkaGeneral Manager
Melisa Lo
Harris Room
Stayed in Oct 2022
Family
3 review
2.7/5
Posted on Nov 21, 2022
Booked "Harris" room, as it was slighly bigger the normal one and had one sofa as shown in the catalogue. Checked-in around 11pm, when we got into the room, there were lots of moldy yellow stain on the curtain and no sofa. We asked the counter, was told that all of the sofas had been removed, we requested to change to another more clean room. In the another room (also no sofa, nevermind) but we discovered something more disgusting that really triggered me, my bed was not changed or cleaned from the previous stay, there were 3 curly hair on the bed covered by the blanket and pillows. This makes me wonder what else that have not been cleaned? In addition, the partially broken electric kettle was not changed and cleaned as well, someone possibly can get electrocuted from using it. All of these issues have been brought up to the Manager's attention on the next day, he apologised and offered us another room, at last he reassures us that the cleanliness of the hotel will be improved.
6/7
Response from Property: Cheers Ms. Melisa Lo,Warmest greetings from HARRIS Hotel Pontianak.Thank you for the rating and for sharing your experience during your stay at Harris Hotel Pontianak.We do apologize for a unpleasant experience you had, rest assured that our management will pay attention to this matter and we will take action to fulfill our guest satisfaction.We hope to be able to welcome you and your family back to HARRIS Hotel Pontianak.HARRISly Yours,Ika FlorentinaGeneral Manager
Botani
Harris Room
Stayed in Jan 2023
Family
10 review
4.2/5
Very Good
Posted on Feb 19, 2023
Not bad lahh
Response from Property: Cheers Tani, Greetings from HARRIS Hotel Pontianak Thank you for sharing the star rating review. Your pleasant experience with our services at HARRIS Hotel Pontianak will mean a lot to all HARRIS players in providing the best service. We hope to be able to welcome you back to HARRIS Hotel Pontianak. HARRISly Yours, Florentine Ika General Manager
Le Nie
Harris Room
Stayed in Mar 2023
Couples
28 review
5.0/5
Outstanding
Posted on May 29, 2023
Nice staff and the room smells good , strategies many foods near hotel
Response from Property: Cheers Le Nie,Greetings from HARRIS Hotel PontianakThank you for sharing the review and star rating.Your good experience with our services at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRISly Yours,Florentine IkaGeneral Manager
Guest User
Harris Room
Stayed in Jan 2024
Couples
15 review
5.0/5
Outstanding
Posted on May 6, 2024
Convenient location
Response from Property: Cheers Guest User,Warm Greetings from HARRIS Hotel Pontianak Thank you for sharing your review and giving the stars.Your pleasant experience of our service at HARRIS Hotel Pontianak will be very meaningful for all HARRIS players in providing the best service.We really hope to be able to welcome you back to HARRIS Hotel Pontianak.HARRIS SincerelyIka FlorentinaGeneral Manager
Bong
Harris Unique Room 1 Double bed
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Bagus
Response from Property: Cheers Bong, Salam Hangat dari HARRIS Hotel Pontianak Terima-kasih telah berbagi ulasan dan pemberian bintangnya. Pengalaman menyenangkannya anda akan pelayanan kami di HARRIS Hotel Pontianak akan sangat berarti bagi seluruh HARRIS player dalam memberikan pelayanan terbaiknya. Besar harapan kami untuk dapat menyambut kedatangan anda kembali di HARRIS Hotel Pontianak.HARRISly Yours, Eko SusantoGeneral Manager
Guest User
Harris Room
Stayed in Jul 2022
Travel with friends
9 review
4.7/5
Amazing
Posted on Sep 7, 2022
Great location, nice clean hotel with helpful staff. But lack of basement parking lot.