Jl. Rasuna Said No.18, Gulak Galik, Kec. Tlk. Betung Utara, Bandar Lampung, Lampung, 35214, IndonesiaView Hotel Details
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Swiss-Belhotel Lampung Guest Reviews
4.7/5
Amazing
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(82)
Positive reviews(81)
Reviews with photos/video(26)
Awesome rooms(16)
Clean and tidy(13)
Awesome stay(13)
Friendly staff(11)
Large rooms(8)
Comfortable bed(7)
Negative reviews(1)
Anonymous User
Deluxe Suite
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 22, 2024
good service, overall oke.. breakfast lumayan, kamar juga luas. thank u
Response from Property: Dear Sir/Madam
Warm Greetings from Swiss-Belhotel Lampung
We would like to thank you for choosing Swiss-Belhotel Lampung, and thank you for your comments regarding your visit to Swiss-Belhotel Lampung.
We are very happy that you had a memorable stay experience.
Once again, we would like to thank you for staying at Swiss-Belhotel Lampung and thank you for recommending Swiss-Belhotel Lampung. We are happy to welcome you back to Swiss-Belhotel Lampung on another occasion.
Warm Greetings,
Swiss-belhotel Lampung
David 77
Deluxe Twin Garden View
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 16, 2025
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but donβt get a massage !!
Response from Property: Dear DavidThank you for your wonderful feedback! We're thrilled to hear that you enjoyed our modern rooms, comfortable beds, and friendly staff. We sincerely apologize for the experience you had at the spa. Your comments are valuable, and we will address this issue with our team to ensure it doesnβt happen again. We look forward to welcoming you back for another enjoyable stay.Best RegardsSwiss-belhotel Lampung
Patanasak Vonggaveesakul
Deluxe Twin Garden View
Stayed in Nov 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jan 8, 2025
Room size is huge and comfortable bed.room is very clean. Shower draining very slow.
Response from Property: Dear Patanasak Vonggaveesakul Thank you for your feedback, We're glad to hear that you found the room spacious and the bed comfortable. We apologize for the slow drainage in the shower and will address this issue promptly. Your comfort is important to us, and we appreciate you bringing it to our attention. If there's anything else we can assist you with, please let us know!Thank you for choosing Swiss-belhotel Lampung We hope to welcome you back in the futureBest Regards Swiss-belhotel Lampung
Anonymous User
Deluxe Twin Garden View
Stayed in Sep 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Nyaman
Response from Property: Dear Bapak/IbuSalam Hangat dari Swiss-Belhotel LampungKami mengucapkan terimakasih telah memilih Swiss-Belhotel Lampung, dan terimakasih atas komentar Bapak/Ibu mengenai kunjungan ke Swiss-Belhotel Lampung.Kami sangat senang Bapak/Ibu mendapatkan pengalaman menginap yang berkesan.Sekali lagi kami ingin mengucapkan terimakasih telah menginap di Swiss-Belhotel Lampung dan terimakasih telah merekomendasikan Swiss-Belhotel Lampung. kami dengan senang hati menyambut kedatangan Bapak/Ibu kembali ke Swiss-Belhotel Lampung di lain kesempatan.Salam Hangat,Swiss-belhotel Lampung
INA CHAN
Deluxe Twin Sea View
Stayed in Jan 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The Hotel is Good, Clean And Comfort
The Bed is very comfortable, view was nice from my room π
Irene Enawati
Deluxe Twin Garden View
Stayed in Aug 2024
Couples
5 review
4.5/5
Great
Posted on Dec 11, 2024
Location is good and the breakfast taste also good worthy for staying
Response from Property: Dear Irene EnawatiYour kind review means a lot to us. We're glad that we could provide you with a satisfying experience. Thank you for choosing Swiss-belhotel Lampung We hope to welcome you back in the future.Best RegardsSwiss-belhotel Lampung
Anonymous User
Deluxe King Garden View
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 5, 2024
good place thank you so much for good service as we here .....
Response from Property: Dear Mr/Mrs Anonymous User, warm greetings from Swiss-Belhotel Lampung. We thank you for your excellent ratings and comments. We are happy that you enjoy the services and facilities we provide as well as the food we serve. We hope to welcome you back and always provide the best service at Swiss-Belhotel Lampung. Always healthy, Mr/Mrs Anonymous User! Greetings, Management of Swiss-Belhotel Lampung.
Guest User
Deluxe Twin Garden View
Stayed in Nov 2023
Family
2 review
4.5/5
Great
Posted on Dec 18, 2023
Hotel recomended bangeeettt pokok'y thebest smw2'y. .πππ
Response from Property: Dear Mr/Mrs Guest User, warm greetings from Swiss-Belhotel Lampung. We thank you for your good ratings and comments. We are happy that you enjoy the facilities and services we provide as well as the food we serve. We hope to welcome you back and always provide the best service at Swiss-Belhotel Lampung. Always be healthy, Sir/Madam Guest User! Greetings, Management of Swiss-Belhotel Lampung.
Zafarullah Mufti
Deluxe King Sea View
Stayed in Jan 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Mar 6, 2024
Well, it was a nice stay. All the staff was very nice, kind, cooperative, polite and professional. Particularly, young lady at the reception counter...Her name is...Bella or something like that...was very polite and humble and helpful. The food was good and delicious. Location is also very ideal in all respects.
Response from Property: Dear Zafarullah MuftiWarmest greeting from Swiss-Belhotel Lampung.Thank you very much for your positive review! We're glad to hear that you enjoyed our service and facilities. Hopefully we can welcome you back in the future!Best regards,Swiss-Belhotel Lampung
Mel Punkrib
Deluxe Twin Garden View
Stayed in Jan 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Feb 6, 2024
Been here times. Always love my stay here, with family or friends. The bed was so comfort. The sea view is good too. The breakfast had many choices. Swiss-belhotel always be 1st choice everytime I visit bandar lampung
Response from Property: Dear Imelda,Warmest greetings from Swiss-Belhotel Lampung.Thank you for staying with us and highly appreciated on your positive review given to us during stay and thank you for your feedback. We are happy to serve you and look forward to welcoming you back in the future.Best regards,Swiss-Belhotel Lampung
Gracientia@James
Deluxe Twin Garden View
Stayed in Sep 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very good in Service and room
Response from Property: Dear Mr/MrsYour kind review means a lot to us. We're glad that we could provide you with a satisfying experience. Thank you for choosing Swiss-belhotel Lampung We hope to welcome you back in the future.Best RegardsSwiss-belhotel Lampung
Guest User
Deluxe Twin Garden View
Stayed in Jul 2023
Business travelers
24 review
4.7/5
Amazing
Posted on Sep 3, 2023
Nice hotel to stay in the city.
6/10
Response from Property: Dear Mr/Mrs Guest User, thank you for your kind reviews. We do happy to know that you were enjoying our facilities and services while staying with us. We look forward to welcoming you back and always give you the best service. Regards, Management Swiss-Belhotel Lampung.
Lukas PS
Deluxe King Garden View
Stayed in May 2023
Business travelers
122 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Good hotel bedroom, with mountain view.
Response from Property: Dear Mr. Lukas PS, thank you for your kind reviews. We are really happy to know that you were enjoying your stay at Swiss-Belhotel Lampung and enjoy the facility we provide. We look forward to welcoming you back at Swiss-Belhotel Lampung and always give you the best service. Regards, Management Swiss-Belhotel Lampung.
Guest User
Deluxe Twin Garden View
Stayed in May 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Very spacius room, comfort bed, many choice of food, well done
Response from Property: Dear Mr. Guest User, thank you for your kind reviews. We do happy to know that you were enjoying your stay with us. We look forward to welcoming you back at Swiss-Belhotel Lampung and always give you the best service. Regards, Management Swiss-Belhotel Lampung.
Abdur Rahman Oman
Deluxe King Garden View
Stayed in Apr 2022
Family
3 review
5.0/5
Outstanding
Posted on May 23, 2022
Best hotel
Response from Property: To Abdur Rahman Oman,
Warm greetings from Swiss-Belhotel Lampung,
Thank you for the review and rating given to us.
We are very happy that you have an excellent experience with the quality of service and quality of the products we provide. We look forward to your next arrival at Swiss-Belhotel Lampung.
Regards,
General Manager.