Cross Vibe Paasha Atelier Bali Kuta

Cross Vibe Paasha Atelier Bali Kuta Reviews

Cross Vibe Paasha Atelier Bali Kuta

Jl. Raya Kuta No.88, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
Cross Vibe Paasha Atelier Bali Kuta
Cross Vibe Paasha Atelier Bali KutaCross Vibe Paasha Atelier Bali KutaCross Vibe Paasha Atelier Bali Kuta
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Cross Vibe Paasha Atelier Bali Kuta Guest Reviews

4.1/5
Very Good
107 review
Verified reviews
Location4.2
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(107)
Positive reviews(99)
Reviews with photos/video(33)
Awesome stay(23)
Awesome rooms(19)
Clean and tidy(17)
Delicious breakfast(16)
Friendly owner(15)
Great location(11)
Great swimming pool(8)
Perfect for business trips(5)
Negative reviews(8)
RichelleJuatin
Superior
Stayed in Dec 2024
Couples
3 review
3.5/5
Posted on Jan 15, 2025
All staff are very friendly. Easy to communicate. Is just that whenever we asking for make up room, housekeeping forgot to give new tooth brush, change mat, even if we already requested it earlier.
Response from Property: Dear Richelle juatin,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Finding your review for our hotel, we do apologize for the inconvenience particularly our housekeeping services for make up room standard, we already note your comments for our reference to developing our service in the future, we also find good comments and we very appreciate it.We would like to say thank you also for the honest and good review that you give to us, and we hope to meet and serve you again someday. Thank you.Kind regards,The ManagementCross Vibe Paasha Atelier Bali Kuta
JConrad
Deluxe Pool Suite
Stayed in Oct 2024
Business travelers
64 review
3.0/5
Posted on Nov 28, 2024
Everything was average, but I do appreciate the size of the private pool.
Response from Property: Dear Jconrad, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at Cross Vibe Paasha Atelier Bali Kuta did not meet your expectations.We would like to give every guest a wonderful and memorable stay, but obviously we failed to meet your expectations and we do apologise for your inconvenience particularly with our facilities and our services.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, The ManagementCross Vibe Paasha Atelier Bali Kuta
Abhiacy
Superior
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Great Location, Great staff and Breakfast was delicious.
Response from Property: Dear Abhiacy,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Thank you for taking your valuable time to provide your good feedback about our hotel.We are honoured to receive your feedback stating that you enjoyed staying at our hotel with all of our location, breakfast and our services.We are delighted to learn that you had an excellent stay with us and particularly value our hotel. We would like to give every guest a wonderful and memorable stay.Your feedback on the service provided by our staff is most gratifying and will be shared with the whole team. 5 on 5 is an amazing score for us.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soonKind regards,The ManagementCross Vibe Paasha Atelier Bali Kuta
Traveller
Junior Suite
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The Cross Vibe Paasha Atelier Hotel is a regular holiday hotel for us when we're in Kuta. Being located on Jalan Raya Kuta, this hotel provides us with easy access to the Trans Metro Dewata buses at Sentral Parkir Kuta. The rooms are spacious and bright, with balconies overlooking the pool. The breakfasts are excellent with a choice of Indonesian, Indian and Chinese dishes. The staff in particular are super friendly and helpful. And with a gym and sauna, extra pleasures are available.
Response from Property: Dear Valued Guest,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Thank you for taking your valuable time to provide your good feedback about our hotel.We are honoured to receive your feedback stating that you enjoyed staying at our hotel with all of our facilities and our services. We are happy to hear your satisfaction. Your feedback on the service provided by our staff is most gratifying and will be shared with the whole team. 5 on 5 is an amazing score for us.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soonKind regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Khakha
Superior
Stayed in Jun 2024
Travel with friends
24 review
3.7/5
Posted on Aug 7, 2024
I didn’t like the bathroom. Everywhere got wet when showering. I didn’t have much interaction with the staff because I stayed for a few hours but restaurant staff were friendly and helpful. The room was ok. The hotel is very close to the airport
6/8
Response from Property: Dear Khakha,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Finding your review for our hotel, we do apologize for the inconvenience particularly quality of our bathroom, we already note your comments for our reference to developing our service in the future, we also find good comments and we very appreciate it.We would like to say thank you also for the honest and good review that you give to us, and we hope to meet and serve you again someday. Thank you.Kind regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Guest User
Superior
Stayed in Nov 2024
Solo travelers
1 review
2.7/5
Posted on Dec 28, 2024
Unfortunately I give a bad review because I had never been in a hotel with a bathroom as dirty as this, I think they hadn't washed it in months. The floor of the shower is painted black (I think to avoid looking too much dirt) and when I went to bathe on the first day, I had to go out and put on sandals, the floor was flirty, with mushrooms on the edges, the walls completely dirty and to top it off the water gets out of the shower when you bathe. The toilet was stained and dirty. Etc... But the staff and food, everything is fine!
Response from Property: Dear valued guest,I'm genuinely sorry to hear about your experience with our hotel and I appreciate you bringing these issues to my attention. Standard of cleanliness our guests should expect is certainly much higher. Your experience is disappointing and certainly not indicative of the standards we aim for.I'm glad to hear that you have had positive experiences with our staff and food, but I understand that the condition of the bathroom affected your overall impression. I assure you that the necessary actions will be taken and the issue will be addressed with the cleaning team.Thank you for your review. It provides us with the opportunity to improve. Best Regards,AldilaHotel Manager
LAY
Superior
Stayed in Nov 2024
Business travelers
31 review
4.0/5
Very Good
Posted on Dec 9, 2024
Good value hotel centrally located to all your need within walking distance or short ride.
Response from Property: Dear Mr/Mrs Lay,I'm glad to hear that you found our hotel to be of good value and conveniently located! We always strive to provide the best experience for our guests and it pleases us to know we're meeting the mark. We look forward to welcoming you back for another enjoyable stay.Kind Regards,AldilaHotel Manager
(M@M)
Deluxe Pool
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Subject: Detailed Feedback on Stay at Cross Vibe Paasha Atelier Bali Kuta Dear Cross Vibe Paasha Atelier Bali Kuta Team, I recently had the opportunity to stay at your hotel in Bali, Kuta, during the final days of my trip. Booking through Trip.com was a seamless experience, making it the easiest app I've ever used for booking accommodations. Room number 132, which came with a private pool, was clean and everything went smoothly. However, I must highlight some aspects that impacted my stay. The room's privacy, particularly while using the pool, was compromised as people from the back building could see in. Additionally, the constant barking of dogs at night and early morning bird noises disrupted our sleep throughout our stay. On a positive note, our breakfast experience at THE BARSERRIE Restaurant was exceptional. The wide array of food choices was delightful, and the service provided by Sri, Ayu, and the team was top-notch, marked by their beautiful smiles and outstanding hospitality. I would like to bring to your attention a cleanliness issue regarding the pillows in the room, which appeared to be very dirty. Overall, while there were highlights to our stay, such as the excellent service at the restaurant, I believe addressing the privacy concerns in certain rooms and ensuring better cleanliness standards, especially with the bedding, could significantly enhance the guest experience at Cross Vibe Paasha Atelier Bali Kuta. Thank you for considering my feedback. Warm regards, Mugu and Mugi
Response from Property: Dear Mugu Mugi,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Finding your review for our hotel, we apologise for the inconvenience, we already noted your comments for our reference to developing our service in the future, we also have good comments and we very appreciate it and we hope we can serve you again someday at Paasha Atelier Bali. Thank you.Best Regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Guest User
Deluxe Pool Suite
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 5, 2025
Nice and great location. Well recommended for families with children.
Response from Property: Dear Valued Guest,I'm really glad to hear that you enjoyed our location and found it to be ideal for families. It's something we've worked hard on and we're pleased our efforts resonated with you. I'm also thrilled to know that you'd recommend us to other families. It's always our goal to create memorable experiences for our guests, and we're delighted to know that we succeeded on your visit. Thanks again for taking the time to share your thoughts with us. We hope to see you and your family again soon!Best regards,AldilaHotel Manager
Guest User
Superior
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
What can I say.... nice beds & cold air conditioning & Netflix..... pool is nice & breakfast has so much choice 😋 location is close to everything you will ever need .... best hotel iv stayed in for a while.... keep up the good work 👏
Response from Property: Dear Valued Guest,Thanks for your kind feedback for Paasha Atelier Kuta and Thank you for taking the time to leave a sweet review on your stay with us. I couldn’t be happier that the staff were impressed with their helpful assistance and great service. I have passed your kind comments on to the entire team who were equally excited to hear what a great time you had. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon.Kind regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Prok
Superior
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Beautiful, Space and clean room. All staff are friendly and helpful. Additional advice, pls 1) don't use the room slipper for walking outside the room cos it is very slippery during raining season esp at realm. 2) If there is a smell at the room, pls just ask the hotel staff to remove the chemical to remove insect, 3) pls ask the hotel for WhatsApp customer service so that you don't have to walk to the counter for a little help you need. I don't know how to use the room phone. There is a different phone Whatsapp number, pls ask when you check in.
Response from Property: Dear Valued Guest,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Thank you for sharing your feedback with us. Your comments are truly valuable to us, as this allows us to improve our service levels and product.We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future particularly smell in the bathroom and insect also.With this said, we look forward to having the opportunity to host you back on a renewed opportunity to redeem your confidence at Cross Vibe Paasha Atelier Bali Kuta.Kind regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Rychy
Superior
Stayed in Mar 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 5, 2024
I recently stayed at this hotel and had an excellent experience. The room was impressively big and spacious, providing ample room to move around and relax. The air conditioning worked perfectly, ensuring a comfortable temperature throughout my stay, and the shower was excellent, with strong water pressure and consistent hot water. One of the highlights was the breakfast buffet. It was delicious, offering a wide variety of options to suit all tastes. From fresh fruits and pastries to hot dishes and made-to-order omelets, every morning started on a high note. The hotel also features a well-equipped gym and a swimming pool, both of which I took advantage of during my stay. The gym had all the necessary equipment for a good workout, and the pool was clean and inviting. Additionally, the location of the hotel is very convenient. It is situated close to major attractions and public transport, making it easy to explore the city. Overall, I highly recommend this hotel for its spacious rooms, excellent amenities, and prime location.
Response from Property: Dear Rychy,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.Thank you for taking your valuable time to provide your good feedback about our hotel.We are honoured to receive your feedback stating that you enjoyed staying at our hotel with all of our facilities and our service. We would like to give every guest a wonderful and memorable stay.We are delighted to learn that you had an excellent stay with us and particularly value our hotel.Your feedback on the service provided by our staff is most gratifying and will be shared with the whole team.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soonKind regards,Angelo MarconiCluster General Manager Cross Vibe Paasha Atelier Bali Kuta
Emem travel adventure
Superior
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Nov 1, 2023
I recommend this hotel but not with their service i lost my shoes they put it in the trash can without me knowing. I put in in front of the door because its wet. Dont put your valuables also in you hotel rooms bring it with you.
Response from Property: Dear Michelle,Warmest Greetings from Paasha Atelier Bali,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Paasha Atelier Bali.We would like to give every guest a wonderful and memorable stay, but obviously we failed to meet your expectations and we do apologize for your inconvenience particularly our service for your shoes. for your information we have a sop our corridor must be clear from of other so we suggest to keep your valuable at balcony. However, thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you back to our hotel, to provide a better experience to you.Kind regards,I Made DwijantaraGeneral Manager
Nikhil
Deluxe Pool Suite
Stayed in Dec 2023
Couples
1 review
1.0/5
Posted on Jan 24, 2024
We couldn't make this trip due to high fever and sore throat. Contacted trip.com and the hotel many times. they were very adamant and were not helpful with cancellation and refund.
Response from Property: Dear Nikhil,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel.We would like to give every guest a wonderful and memorable stay, but obviously we failed to meet your expectations and we do apologies for your inconvenience. and for your information we have a cancellation policy with all of travel agents who collaborate with us.However, thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you back to our hotel, to provide a better experience to you.Kind regards,The Management,Cross Vibe Paasha Atelier Bali Kuta
Guest User
Superior
Stayed in Jan 2024
Solo travelers
12 review
3.7/5
Posted on Mar 9, 2024
Little far from crnter Breakfast is enough Small pool Training stuf but friendly
Response from Property: Dear Valued Guest,Warmest Greetings from Cross Vibe Paasha Atelier Bali Kuta,First of all, we would like to say thank you that you have already chosen to stay at our hotel. It was a good moment to serve you at Cross Vibe Paasha Atelier Bali Kuta.We would like to give every guest a wonderful and memorable stay, but obviously we failed to meet your expectations and we do apologies for your inconvenience particularly with our breakfast, pool and our location also. we already note your comments for our reference to developing our service in the future.However, thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you back to our hotel, to provide a better experience to you.Kind regards,The Management,Cross Vibe Paasha Atelier Bali Kuta