Grand Hyatt Bali

Grand Hyatt Bali Reviews

Grand Hyatt Bali

Kawasan Wisata Nusa Dua BTDC, Jl. Nusa Dua, Benoa, Badung Regency, Bali, Province of Bali, 80363, IndonesiaSee Hotel Details
Grand Hyatt Bali
Grand Hyatt BaliGrand Hyatt BaliGrand Hyatt Bali
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1 night

Guest Reviews

9.1/10
Great
238 review
Verified reviews
Location9.5
Amenities8.8
Service9.0
Cleanliness9.3
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All reviews(238)
Positive reviews(232)
Reviews with photos/video(101)
Close to beach(70)
Clean pool(47)
Great swimming pool(47)
Loved the beach(41)
Perfect for kids(36)
Has facilities for children(30)
Family activities available(13)
Negative reviews(6)
Guest User
Garden View King
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 30, 2025
Great hotel. Perfect service, everything you need, food is amazing, beach is very nice. Architecture of hotel is amazing. We even got free photo session.
6/13
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled you enjoyed the service, food, beach, and architecture and glad you appreciated the photo session as well. We look forward to welcoming you back soon!Warm Regards,Simon GrahamHotel Manager
Anonymous User
King Bed Room
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 30, 2025
This is an incredible beach hotel, and I can’t recommend it enough! The staff are friendly and professional. The facilities were absolutely amazing—spotlessly clean, modern, and thoughtfully designed. Whether it was lounging by the pool, or dining at the restaurant, everything was amazing. The hotel also offered complimentary photoshoot (5 photos and 1 video, you may purchase more by paying extra), the photos are nice and the staff also very friendly. And the view is breathtaking! Waking up to the sight of the ocean. The hotel’s location is perfect for soaking in the natural beauty of the beach and enjoying serene sunsets, also, near Bali Collection for shopping. The only thing that bothered us a bit was the humidity in the hotel room, that’s all. If you’re looking for a relaxing holiday with outstanding service, luxurious facilities, and stunning views, this is the place to be.
6/7
Response from Property: Dear Guest, Thank you for such a wonderful and detailed review. We are delighted to know you enjoyed the resort’s facilities, breathtaking views, dining experiences, and especially the warm hospitality of our team. It’s also a pleasure to hear that the complimentary photoshoot added to your stay. We appreciate your note about room humidity and will share it with our team for review. We look forward to welcoming you back to Grand Hyatt Bali for another relaxing holiday.Warm Regards,Simon GrahamHotel Manager
Ashish Ghimire
Garden View King
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 22, 2025
friendly staffs. great pools. old school. classic. great garden. perfect for families.
Response from Property: Dear Ashish,Thank you for your positive review. It’s wonderful to know our resort is perfect for families. We look forward to welcoming you and your family back soon!Warm Regards,Simon GrahamHotel Manager
Guest User
Garden View King
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 8, 2025
I stayed here 30years ago, it was a pleasant experience then. Coming back after this long time, I still feel this a precious place to be at. Early morning at 6am, I would bring myself up to the hotel’s private white sandy beach with trees….., standing by the beach, dipping my feet into the wet sand, letting the luxurious white waves wake my senses up. The premises are all well taken care of. This time there are 4 of us, 2 couples come together. We were given west garden rooms, close to the beach. The room are spacious, with a living room & walk in closet, toilet, shower, bathtub. Breakfast are superb, many premises to choose from. Such a refreshing stay
Response from Property: Dear Guest,Thank you for sharing your review. It’s amazing to hear that you and your family had a wonderful stay with the extensive facilities and the spacious room. We look forward to your return soon.Warm Regards,Simon GrahamHotel Manager
Guest User
Garden View King
Stayed in Apr 2025
Family
14 review
9.5/10
Amazing
Posted on May 11, 2025
We stayed this wonderful Hotel many times. Every time makes us very satisfied.
Response from Property: Dear Guest,Thank you for staying with us and it is great knowing that you enjoyed another great time at our resort. We look forward to welcoming you back at the resort.Warm Regards,Simon GrahamHotel Manager
Sophie and John Emanuelson
Garden View King
Stayed in Dec 2024
Couple
36 review
10/10
Outstanding
Posted on Jan 27, 2025
Super helpful and friendly staff. They are doing an amazing job.  Very clean. Beautiful facilities. We loved the natural feel of the place and all the wildlife everywhere. 
RobertsGrace
Twin Bed Room
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Jan 24, 2025
Great facilities. The kids enjoyed the extra large day bed. Very spacious room. So fun to watch the little squirrels on the trees by the pool. Their Italian restaurant had great food. We actually just came for lunch but loved their food and facilities that we ended up checking out of our other hotel and booked a room in Grand Hyatt immediately after lunch and checked in without a fuss. Would choose this hotel again.
6/10
Nabellachance
Twin Bed Room
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Feb 7, 2025
Its a very nice resort for family they have a lot of different pools from kids to adults and different type of restaurants. My fav one is the Japanese tepanyaki restaurant. It was a good experience
Response from Property: Dear Nabellachance,Thank you for sharing your positive feedback. We are happy to learn that the extensive facilities and scrumptious dining selections made your stay enjoyable. We look forward to welcoming you back at the resort for another memorable stay.Warm RegardsSimon GrahamHotel Manager
Lookertime_Yuliana
Garden View King
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 25, 2025
Wonderful place for families with children. We liked it a lot.
6/11
Response from Property: Dear Yuliana,Thank you for your positive review. It’s great knowing that you and your family had such a memorable stay. We look forward to hosting you and your family again in the future.Warm RegardsSimon GrahamHotel Manager
Anonymous User
King Bed Room
Stayed in Nov 2024
Couple
2 review
6.0/10
Posted on Jan 1, 2025
The resort is located at very convenient location nearby Bali Collection. The hotel also has a good ocean view. Also, the resort has lots variety of restaurants and facilities. However, hotel service and cleanliness need to further improve. Disappointed with their service. Most of the facilities in the hotel also incurred additional charges. There are reviews that can play Pickleball at the Tennis court, but when we checked with the hotel. We are told it’s not allowed.
Vlad_Qingdao_Goslar
Club Executive King Suite
Stayed in Dec 2024
Family
15 review
10/10
Outstanding
Posted on Jan 18, 2025
the best Hotel in the area , the price is not low! super tasty food, very nice staff!!
Guest User
Twin Room with Ocean View
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 14, 2024
Wonderful stay many fun activities. The location was close and enjoyed food at the salsa restaurant
Guest User
Garden View King
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 22, 2025
Stunning location, clean beach, great for families, large and sparkling clean rooms, wonderful service and man! the breakfast buffet you could dream about with such chef’s make dishes, pastries, quality hams and cheeses, salads, delicious bread and menu changed daily. The pool is really nice for kids with a slide, river and cave rocks which is beautiful, jacuzzi and cold plunge are nice addition. The kids club is for kids only who are independent and ready to stay without their parents. Also that is limited for 2hrs per kid plus extra charges apply for some activities. The toddler centre could have more toys and equipment for kids. There is no outdoor playground for kids which could be nice addition. There are nice restaurants in resort although quite expensive. Lounges on the beach and bungalow loungers have to be booked separately with the bar voucher starting from $150 AUD. Buffet dinner with cacak dance ~$90 AUD per person. A lot of extra costs in this resort. Close walking distance to Bali Collection to access some more affordable restaurants and shops. Schedule of daily free activities like it is in other 5star resorts such as yoga, aqua aerobic, learning about Balinese culture etc. would be nice.
Response from Property: Dear Guest,Thank you for sharing your positive review. We are happy to learn that you had experienced the excellent service, enjoyed the extensive facilities, and scrumptious dining selections. We look forward to welcoming you back here in the near future.Warm Regards,Simon GrahamHotel Manager
Kanterburry
Garden View King
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 21, 2025
My partner and I recently enjoyed a wonderful 4-day, 3-night stay at the Grand Hyatt Bali, and overall, it was an unforgettable experience. Here’s a breakdown of our highlights and some minor hiccups (FYI re-organised it using Deepseek) The Positives ✨ Spacious, Exquisite Room Our room was impressively large and beautifully designed, blending modern luxury with Balinese charm. The comfort and attention to detail made it a perfect retreat after a day of exploring. 🌿 Pool Paradise The resort’s pool area is a true highlight—lush, serene, and thoughtfully laid out. We loved lounging on the daybeds, dipping into the hot and cold plunge pools, and taking advantage of the direct poolside service (a lifesaver under the Bali sun!). The proximity to the beach was also a huge plus, offering the best of both worlds. 👏Exceptional Service The staff went above and beyond to make our stay special. From warm greetings to swift responses to requests, their attentiveness truly elevated the experience. Minor Drawbacks ⚠️ Toilet Drainage Smell We occasionally noticed a slight odor from the bathroom drainage, which was a bit off-putting. It didn’t ruin our stay, but it’s something the hotel might want to address. 🚿 Inconsistent Shower Temperature The water heat fluctuated a few times during showers, which was inconvenient, though manageable. Final Thoughts Despite these small issues, the Grand Hyatt Bali delivered a fantastic blend of relaxation and luxury. The stunning grounds, top-notch amenities, and outstanding service made it ideal for a couples’ getaway. We’d gladly return and recommend it to anyone seeking a beach-meets-resort escape in Bali! **Rating:** ⭐️⭐️⭐️⭐️½ (4.5/5) – A few tweaks away from absolute perfection!
Response from Property: Dear Kanterburry,Thank you for your positive feedback. We are happy to learn that you had experienced the excellent service, enjoyed the extensive facilities, and scrumptious dining selections. We look forward to welcoming you back here in the near future.Warm Regards,Simon GrahamHotel Manager
M
Twin Room with Ocean View
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 12, 2024
All round excellent. Excellent facilities(pool, gym, room), friendly staff, great food at their many restaurants, never really need to leave the resort. Short walk to shops, or free shuttle available.