Buahan, a Banyan Tree Escape

Buahan, a Banyan Tree Escape Reviews

Buahan, a Banyan Tree Escape

Banjar Selat, Gianyar, Bali, Province of Bali, 80572, IndonesiaView Hotel Details
Buahan, a Banyan Tree Escape
Buahan, a Banyan Tree EscapeBuahan, a Banyan Tree EscapeBuahan, a Banyan Tree Escape
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Buahan, a Banyan Tree Escape Guest Reviews

4.3/5
Very Good
52 review
Verified reviews
Location4.4
Amenities4.2
Service4.5
Cleanliness4.2
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All reviews(52)
Positive reviews(29)
Reviews with photos/video(19)
Awesome stay(17)
Friendly staff(9)
Loved the view(7)
Negative reviews(5)
Anonymous User
Rainforest Pool Bale
Stayed in Aug 2024
Couples
12 review
4.5/5
Great
Posted on Sep 7, 2024
The no door no window concept is definitely an experience. Be prepared for bugs, sounds and stairs climbing, in exchange for a peaceful mind being part of the nature. It’s not for luxury. It’s an experience.
Response from Property: Dear valued guest,Om swastyastu, Warmest greetings from Buahan, a Banyan Tree Escape.Thank you for sharing your review! We're glad to hear that you appreciated the unique concept of our 'No Walls-No Doors' concept, which allows for a truly immersive connection with nature. We acknowledge that this unconventional design may not be suitable for those seeking luxury or traditional amenities, and we're happy to provide a peaceful escape from the hustle and bustle of daily life. We'll take your feedback into consideration to ensure that our guests are well-prepared for the rustic charm of our bales.Thank you for your recent stay and we can’t wait to welcome you again in the future.Yours Sincerely, Buahan, a Banyan Tree Escape.
StanC
Rainforest Pool Bale
Stayed in Feb 2023
Couples
17 review
5.0/5
Outstanding
Posted on Apr 12, 2023
It was an amazing experience with Buahan, a Banyan Tree Escape, I really love the concept and interior of the resort. Food is specially curated by chef and it’s delicious, love the spa/massage treatments where it surrounded by nature, so peaceful with the sounds of nature. Once again, thank you for the great hospitality. It was truly an incredible and unforgettable experience.
6/9
Response from Property: Dear StanC,Thank you so much for taking the time to share your wonderful experience at Buahan, a Banyan Tree Escape! We are thrilled to hear that you had an amazing time and that our concept and interior resonated with you. Our team takes immense pride in crafting a unique and tranquil environment for our guests.We are delighted that you enjoyed the specially curated culinary delights prepared by our skilled chefs. We believe that food is an integral part of any memorable getaway, and we're glad it left a positive impression on you.It's heartwarming to know that our spa and massage treatments could provide you with a peaceful and rejuvenating experience surrounded by nature's beauty. The soothing sounds of nature truly add to the serenity of the moment.Your kind words about our hospitality mean the world to us. We strive to ensure that every guest feels welcomed and cared for throughout their stay. We're thrilled that your time with us was not only incredible but also unforgettable.Thank you once again for choosing Buahan for your escape, and we sincerely hope to welcome you back in the future for more wonderful moments and experiences. Until then, we wish you all the best in your travels and endeavors.Yours sincerely,Buahan Team
Guest User
Rainforest Pool Bale
Stayed in Jan 2023
Couples
1 review
4.0/5
Very Good
Posted on Feb 17, 2023
Interesting concept. Amazing views. Lovely friendly staff and team. Let down by Banyan Tree style of overcharging for everything from add-on food and the excursions/activities. Not much to do unless you pay more, and nightly price is already expensive for Bali. For a new resort also feels like maintenance has been put to one side, maybe during covid. Feels much older than it is.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us at Buahan, a Banyan Tree Escape. We truly value your feedback and appreciate your honesty in highlighting both the positive aspects of your stay and the areas where we fell short of your expectations.We're delighted to hear that you found our concept intriguing and enjoyed the spectacular views our resort has to offer. Our team takes great pride in providing friendly and attentive service, and we're thrilled to know that you felt the warmth and professionalism of our staff during your stay.However, we are genuinely sorry to learn that certain aspects of your experience did not meet your expectations. We take your concerns about pricing seriously and understand your perspective on the additional costs associated with food, excursions, and activities. Rest assured, we continually review our pricing structures to ensure they reflect the value and quality we aim to provide to our guests. Your feedback helps us in this process, and we will take your comments into consideration as we evaluate our pricing strategy moving forward.Regarding your observation about the range of activities and entertainment available at our resort, we acknowledge that a variety of options should be accessible to all our guests without feeling an undue burden on their wallets. We are actively working on enhancing our inclusive offerings to provide a more fulfilling experience for all guests, regardless of their budget.Moreover, your comments regarding maintenance and the overall ambiance are noted. We appreciate your understanding that the challenges posed by the global pandemic did impact our operations, but we are committed to addressing any concerns you have raised. Our team is working diligently to ensure that the upkeep of our facilities aligns with the premium experience we aim to offer.Once again, thank you for sharing your insights, both positive and constructive. Your feedback is invaluable as it guides us in continuously improving our guest experience. We sincerely hope to have the opportunity to welcome you back to Buahan in the future, so you can witness the positive changes we are implementing based on your valuable input.Yours sincerely,Buahan Team
Guest User
Rainforest Pool Bale
Stayed in Dec 2024
Couples
8 review
4.6/5
Great
Posted on Jan 31, 2025
The rainforest atmosphere is full and it is a unique experience.
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Response from Property: Dear Chenjie Xu,Om swastyastu, warmest greetings from Buahan, a banyan Tree Escape!Thank you so much for your kind words! We're thrilled to hear that you enjoyed the unique rainforest atmosphere at Buahan, a Banyan Tree Escape. It’s our goal to create a distinctive and immersive experience for our guests, and it’s wonderful to know that you appreciate the natural beauty surrounding us. We hope to welcome you back for another unforgettable experience in the future!Warm regards,Buahan, a Banyan Tree Escape
Anonymous User
Rainforest Pool Bale
Stayed in Sep 2024
Travel with friends
23 review
4.7/5
Amazing
Posted on Dec 29, 2024
The environment is so beautiful, people who like it will probably love it! It is definitely a unique experience~ Really secluded, isolated from the world, feeling in sync with nature. I was worried that I would not sleep well, but except for being woken up by the chirping of birds on the first morning, I was very comfortable living in the next two days~ But it is not recommended for those who sleep very lightly. The food in the restaurant is very delicious, organic and healthy~
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Response from Property: Dear Valued Guest,Om swastyastu!Warmest greetings from Buahan, a Banyan Tree Escape-BaliThank you for your fantastic review! We're so glad to hear that you found our environment beautiful and unique. Being secluded and in sync with nature is something we strive to offer our guests, and it's wonderful to know that you appreciated that aspect of your stay.We understand your concerns about the sounds of nature, and we're delighted that you were comfortable overall. The gentle chirping of birds can be a lovely way to wake up, though we completely understand that it might not suit everyone, especially those who are light sleepers.We're also thrilled that you enjoyed the food at our restaurant! Our focus on zero waste, organic, and healthy options is a big part of our commitment to providing a memorable experience while being kind to the environment. Thank you for sharing your thoughts, and we hope to welcome you back for another experience in the future!Best regards,Buahan, a Banyan Tree Escape
Guest User
Rainforest Pool Bale
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very special experience, but the check-out time is too short as it is from 8pm to 12am the next day
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Response from Property: Dear Valued Guest,Om Swastyastu!Warmest greetigs from Buahan, a Banyan Tree EscapeThank you for your feedback! We're pleased to hear you had a unique experience at our hotel. We understand that the timing of your stay may have felt rushed and may not have provided enough time for you to fully enjoy your visit. We appreciate your input and hope you'll consider a longer visit next time. We look forward to welcoming you back soon!Kind regards,Buahan, a Banyan Tree Escape
Jianhebangu
Rainforest Pool Bale
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It is really wild, with no doors or windows, caterpillars crawling on the vines around the room, lizards, butterflies and dragonflies passing through the room, and birds chirping in the early morning. Anyway, it is very integrated into nature. However, if you are afraid of insects, you should choose carefully, after all, when they are frightened, they will really get angry and affect their mood. The service is first-class, the SPA experience is also very good, and the dining is also very natural and healthy
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Response from Property: Dear Jianhebangu,Om swastyastu, Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your experience with us! We’re thrilled to hear that you appreciated the unique, nature-focused design of our rooms. Embracing the natural environment is a core part of what we offer, and it's wonderful to know you enjoyed the sounds of nature and the vibrant wildlife surrounding you.We truly understand that being close to nature can be a unique experience, and we appreciate your honest feedback regarding the presence of insects and creatures. We always encourage our guests to embrace the natural setting, but we understand that it may not be for everyone.It’s fantastic to hear that you found our service to be top-notch and that you enjoyed the spa experience and healthy dining options. Our team works to ensure each guest has a remarkable stay, and your kind words will surely motivate them.Thank you again for your review, and we hope to welcome you back in the future for another unique experience!Best regards,Buahan, a Banyan Tree Escape
Guest User
Rainforest Pool Bale
Stayed in Dec 2024
Other
14 review
0.8/5
Posted on Feb 3, 2025
It is very inconvenient to modify the order. The customer service of Banyan Tree Group has a bad attitude. They called me aggressively. The choice of overseas hotels needs to be considered carefully.
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Response from Property: Dear Valued Guest,Om Swastyastu, Greetings from Buahan Valleys!Thank you for choosing Buahan, a Banyan Tree Escape, as your accommodation destination. We truly appreciate your feedback and the opportunity to address your concerns.Your review is immensely valuable, and we hold your insights in high regard. We regret to hear about the difficulties you faced in modifying your booking and the unfavorable experience you had with our customer service. Please accept our sincere apologies for any inconvenience this may have caused. We strive to uphold a standard of professionalism and courtesy, and it is disheartening to learn that we fell short in this instance. We will address your feedback with our team to ensure improvements are made in our communication and service.It was a privilege to serve you, and we hope to have the opportunity to welcome you back in the near future, providing a much-improved experience.Warm regards,Raka Sudiana Operations Manager Buahan, a Banyan Tree Escape
e10937968
Rainforest Pool Bale
Stayed in Jun 2024
Couples
11 review
4.7/5
Amazing
Posted on Aug 2, 2024
Very special experience, everything is great, the experience is full, but if you are afraid of mosquitoes or boredom, it is not recommended. In general, it is a "unique experience in a lifetime"
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6/8
Response from Property: Dear e10937968,Om swastyastu, warmest greetings from Buahan, a Banyan Tree EscapeWe're thrilled to hear that you had a truly special experience at our resort! We're proud of our unique setting and scenic views, and we're glad you appreciated the overall ambiance. However, we understand that some guests may not appreciate the presence of insects or find the peaceful atmosphere too relaxing. We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing our resort and for sharing your thoughts, we hope to welcome you back again soon!Warm regards,Puspa AnggareniResort Manager
Anonymous User
Buahan Valley Pool Bale
Stayed in Nov 2024
Other
16 review
5.0/5
Outstanding
Posted on Dec 28, 2024
It was a really great experience. The open room blends in with nature. The details are very attentive. I tasted all kinds of exotic flowers and plants. The service also made people feel very warm and had a sense of boundaries.
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Response from Property: Dear Valued Guest,Om swastyastu!Warmest greetings from Buahan, a Banyan Tree Escape-BaliThank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with us. It’s fantastic to know that you appreciated the open design of our space and how it harmonizes with nature. We believe that the environment plays a significant role in enhancing our guests' experiences.We're also delighted that you enjoyed tasting the exotic flowers and plants; we love to showcase the unique flavors and offerings of our surroundings. Our team takes pride in providing attentive service while ensuring a comfortable and respectful atmosphere, so it’s heartwarming to hear that you felt welcomed.Your positive feedback means a lot to us, and we can’t wait to welcome you back for another memorable experience. Thank you for choosing us!Best regards,Buahan, a Banyan Tree Escape.
Guest User
Rainforest Pool Bale
Stayed in May 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Super good hotel. The most special hotel I have ever stayed in. Just as I expected. No windows, no doors. Physical cooling. Super beautiful curtains. Being in the forest is like a fairyland. Highly recommended. Most super five-star hotels are basically the same, but this is a hotel I want to experience again.
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Response from Property: Dear valued guest, Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!We are absolutely thrilled to read your review! Your words are music to our ears, and we're delighted to hear that our unique hotel concept exceeded your expectations. We're proud of the attention to detail we've put into creating an immersive experience for our guests, and it sounds like we were able to transport you to a truly magical place.We're particularly pleased that you appreciated the thoughtful design elements, such as the physical cooling system and the beautiful curtains, which add to the sense of being enveloped in nature. And we're thrilled that you felt like you were in a fairyland, surrounded by the beauty of the forest.We're also grateful for your kind words about our hotel being one of a kind. We strive to stand out from the crowd, and it's wonderful to know that we've succeeded in doing so.Thank you for your highly recommended rating and for sharing your wonderful experience with others. We would be honored to welcome you back again and again, and we look forward to creating more magical moments for you in the future.Warm regards, Buahan, a Banyan Tree Escape.
KAN•DICE
River Valley Pool Bale
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 19, 2024
The location is remote and not close to the city. If you want to have a paradise, it is worth going I really like the housekeeper who is so nice. The food is delicious. Breakfast and dinner are included. It is not too rich and healthy.
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6/9
Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your stay with us. We're glad to hear that you enjoyed the peaceful and serene atmosphere of our resort, which is indeed a paradise for those looking to escape the hustle and bustle of city life.We're thrilled that you appreciated the efforts of our housekeeper, who works hard to ensure that every guest feels welcome and comfortable. We'll be sure to pass along your kind words to them!We're also delighted that you enjoyed our culinary offerings, including breakfast and dinner, which are indeed included in your stay. We take pride in serving healthy and delicious meals that cater to a range of tastes.We understand that our remote location may not be suitable for everyone, but we're glad that you found it a refreshing change of pace. Thank you once again for choosing Buahan, a Banyan Tree Escape, and we can't wait to welcome you back.Warm regards, Buahan, a Banyan Tree Escape.
Guest User
Rainforest Pool Bale
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Took the picture of life!
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Response from Property: Dear our Valued Guest,Om Swastyastu, Warmest greetings from Buahan, a Banyan Tree EscapeWe're thrilled to hear that! It's always wonderful to see our guests having an unforgettable experience at Buahan, a Banyan Tree Escape. Thank you for sharing your photos and review - we're honored to have been a part of your special getaway!We look forward to welcoming you again in the near future.Yours Sincerely,Buahan, a Banyan Tree Escape
Jeremy 77777
Rainforest Pool Bale
Stayed in Mar 2024
Couples
18 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The food is healthy and the presentation is exquisite, but it is really unpalatable, and there is not a single dish that is delicious. You need to go to Ubud every day to find food, but it still does not affect my full score. The resort concept is novel, the environment is secluded, the scenery is excellent, the service is warm, and it is truly an escape. Although there are mosquitoes, they are within an acceptable range. It is a very wonderful experience.
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6/8
Response from Property: Dear Jeremy,Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your stay with us. We appreciate your honest feedback about the food, and we're sorry to hear that it didn't quite meet your culinary expectations. We understand that everyone has different tastes, and we'll take your comments into consideration to improve our menu offerings.However, we're thrilled to hear that you appreciated the healthy options and exquisite presentation of our dishes. We're also glad that you enjoyed the unique resort concept, secluded environment, and excellent scenery. Our staff work hard to create a warm and welcoming atmosphere, and we're glad you felt like you'd escaped to a peaceful retreat.Regarding the mosquitoes, we apologize if they were a nuisance, but we're happy to hear that they were within an acceptable range for you.We're delighted to hear that overall, you had a wonderful experience with us. We would like to invite you to return and give us another chance to showcase our culinary offers. Perhaps we can prepare a customized menu for you on your next visit. We'd also be happy to provide any recommendations or adjustments to make your stay even more enjoyable. Thank you for your review, and we eagerly look forward to welcoming you back to Buahan soon.Yours Sincerely,Buahan, a Banyan Tree Escape.
Anonymous User
Rainforest Pool Bale
Stayed in Dec 2023
Family
3 review
3.7/5
Posted on Feb 18, 2024
Advantages: The tropical rain forest happens to be on a hillside. The basic room is close to the valley, river and waterfall, so the room will be very humid. Of course, the room becomes more beautiful and expensive as the mountain goes higher! The room is really beautiful inside. The details are also good. The welcome drink chocolates and other chocolates are grown on local hillsides. It’s beautiful! Very beautiful! When I arrived at the hotel for the basic room booked by Ctrip, I found that it was at the bottom of a mountain and I had to walk a lot. The room was very humid and there was no sunlight. We upgraded to a room for around US$200 (after the upgrade, we had sunshine and a mountainside location). The breakfast was relatively ordinary, in the mountains and valleys, with wild herbs, eggs, and thick bread. Not impressed at all, the dinner was pretty good, the dishes were beautifully arranged, and the taste restored the taste of nature. Disadvantages: 1. I almost died in this hotel! The short sleeves on the table were worn the next morning and a scorpion appeared! It’s a live scorpion🦂! He immediately smashed it to death with a bottle, but luckily he didn't get stabbed! Regarding the response from the Scorpion Hotel, thank me for killing the scorpion, otherwise they would have to find this scorpion again... blabla... it won't be a problem. At least it didn't get stuck, and I can't say anything. Is it due to the good environment and lots of vegetation? ! 2. Catching ants in bed at night🐜. It was also quite a fun experience. 3. The pooping gecko 🦎 fell from the curtain and scared me. The toilet is not fixed well and will shake. On the contrary, mosquitoes and other things are not a problem. When I went to bed at night, I heard the sound of small animals running around on the roof, maybe mice or squirrels. They were running around... It was very funny. Conclusion: One night is enough to experience it! If you advocate environmental protection, there will definitely be more bugs. The air conditioning is very good and the air conditioning is very sufficient. I slept well and the bedding is also good. Play and get close to nature. The scenery is beautiful, that's all... It's okay to experience it once. It's like who is in the pavilion in the park... Hehe... The rooster crows continuously at 4/5 o'clock in the morning... Wow, so healthy!
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6/19
Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your kind words about the tropical rainforest surroundings, the beautiful room, and the local produce used in our welcome drinks and chocolates. We're sorry to hear that your initial room didn't meet your expectations, but we're glad you were able to upgrade to a better room with a mountain view. We apologize for the inconvenience and any discomfort caused by some of the natural elements in the area.Regarding the incidents you experienced, we'll make sure to take additional measures to ensure a safe and comfortable stay for all our guests. We're also sorry to hear that the toilet was not functioning well and caused you concern. We'll look into this matter immediately.On a positive note, we're glad you enjoyed the air conditioner, bedding, and scenic views. We understand that our hotel is surrounded by nature, and we try our best to create a harmonious coexistence between humans and wildlife.We would like to express our heartfelt apology for the unappealing holiday experience you unexpectedly encountered. All your feedback is received with a genuine interest in improvement. Please be assured it’s our greatest ambition to provide every guest with the highest level of service, care, and seamless experiences.With my fondest regards,Puspa AnggareniResort Manager