The Lerina Hotel Nusa Dua

The Lerina Hotel Nusa Dua Reviews

The Lerina Hotel Nusa Dua

Jl. Bypass Ngurah Rai No.1001X, Benoa, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaSee Hotel Details
The Lerina Hotel Nusa Dua
The Lerina Hotel Nusa DuaThe Lerina Hotel Nusa DuaThe Lerina Hotel Nusa Dua
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1 night

Guest Reviews

7.9/10
Good
101 review
Verified reviews
Location8.6
Amenities7.5
Service8.3
Cleanliness7.4
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All reviews(101)
Positive reviews(93)
Reviews with photos/video(34)
Awesome stay(22)
Friendly staff(22)
Delicious breakfast(14)
Great location(11)
Convenient location(6)
Easy to get around(5)
Tasty restaurant(4)
Negative reviews(8)
Guest User
Deluxe With Balcony - 1 Double Bed Or 2 Single Beds
Stayed in Jan 2025
Couples
1 review
4.5/10
Posted on Feb 18, 2025
No floor mat & shower gel upon arrival All the linen are in bad condition Slow response from the hotel whatsapp number
Response from Property: Dear Mr/s Swandari TitaWe sincerely apologize for the inconvenience you experienced regarding the missing floor mat and shower gel, the condition of the linens, and the slow response from our WhatsApp service at the time. This is not the level of service we aim to provide, and we truly regret any discomfort caused. We would like to assure you that we have taken your feedback seriously and that our guest satisfaction to be our number one priority. We appreciate your feedback, and we sincerely hope you will give us opportunity to serve you better in the future.Regards,Management The Lerina Hotel Nusa Dua
惠young
Family Suite Room
Stayed in Oct 2024
Travel with friends
49 review
10.0/10
Outstanding
Posted on Nov 27, 2024
I came to the hotel with Jl.Tol Bali Mandera road.It was a wonderful landscape.It is closer to the airport, and it's close to the airport, and it is close to the airport.It was good because swimming pool and disinfection was not good.Cho was great and delicious and restaurants were delicious.It was uncomfortable because there's been inconvenient to the road before the hotel
David Le Minh
Deluxe With Balcony - 1 Double Bed Or 2 Single Beds
Stayed in Aug 2024
Business travelers
15 review
6.5/10
Posted on Oct 2, 2024
Decent stay. Big spacious rooms. Helpful and nice staff. They should definitely improve on the cleanliness of the rooms.
Guest User
Suite Room
Stayed in Jan 2025
Couples
4 review
4.5/10
Posted on Feb 13, 2025
Stayed in a suite room for 4 nights. Breakfast at the hotel is very good. Unfortunately the hotel is not in a good location , in relation to eateries, shops and ability to walk around as the surroundings are not attractive at all. Housekeeping does not do a good job in cleaning especially inside the bathroom. Requested cleaning but results still the same. Hotel needs a lot of regular maintenance.
Response from Property: Dear Mr/s Fiona Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the breakfast during your stay. However, we sincerely apologize for the shortcomings you faced regarding housekeeping, maintenance, and the hotel's location not meeting your expectations. We would like to assure you that we have taken your feedback seriously and that our guest satisfaction to be our number one priority Thank you for the feedback, as your feedback is very important for us. We sincerely hope will give another opportunity to serve you better in the future.Regards, Management The Lerina Hotel Nusa Dua
mandal anupam
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Nov 2024
Solo travelers
14 review
7.5/10
Posted on Jan 3, 2025
room is clean and adequate. no balcony though and feels a bit small for 28m2. breakfast was really good. location was not so great...but overall i qould recommend the place for budget stay.
Ari
Deluxe With Balcony - 1 Double Bed Or 2 Single Beds
Stayed in May 2024
Family
7 review
2.0/10
Posted on Jun 16, 2024
When I arrived at this hotel, I was very dissatisfied when I took pictures because I lost my smart watch from the room, and the hotel staff didn't help me find it. The hotel manager told me that the camera facing the room door is not working. If you lose something more expensive, the staff didn't know who would be responsible. The taste of the food is poor. The floor is dirty. It's too bad for a four-star hotel. I can't sleep quietly doing maintenance all day. The pool is not cleaned at all. Please do not stay at this hotel
Guest User
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Oct 2024
Couples
3 review
9.5/10
Amazing
Posted on Dec 1, 2024
Great place to stay with an excellent restaurant offering delicious food. However, the fitness equipment could use some maintenance. Overall, still a fantastic spot!
Guest User
Superior Pool View - 1 Double Bed Or 2 Single Beds
Stayed in Feb 2024
Couples
1 review
8.5/10
Very Good
Posted on Mar 25, 2024
They upgraded our room and it was good. Worth the price and their breakfast was amazing really satisfied. It was our birthday trip and we requested them to decor the room they charged us extra but it was worth.
SoeTraveler
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Feb 2024
Solo travelers
27 review
10.0/10
Outstanding
Posted on Mar 28, 2024
Stayed here for 3 nights, the hotel is a little bit old but well maintained, the room was spacious and the amenities are good. Few minors problem in the room during check in but was solved in no time by hotel team, the staff was great, friendly, helpful, informative and professional, shout out to Pak Yasa for his professionalism, one of the highlight during the stayed.
Nur
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Jul 2024
Travel with friends
1 review
5.5/10
Posted on Sep 3, 2024
Is old hotel and the buffet are not much choice, and the toilet inside the room are a bit smelly and not so clean
Marin
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Jan 2024
Solo travelers
21 review
10.0/10
Outstanding
Posted on Feb 15, 2024
Very good hotel with friendly and professional staff. Location is between Kuta and Nusa dua on main road - so easy to travel . Room is in good condition and the pool is fine ,too. Can recommend for sure this hotel
Guest User
Family Suite Room
Stayed in Jun 2024
Family
8 review
4.0/10
Posted on Jul 15, 2024
Hotel is in middle of nowhere, very poor rooms with lizards coming inside the room thru the gaps in the doors. Poor breakfast. Constant problems with the towels. Dirty pool. Staff just seem not to care. Do not recommend this hotel.
Anonymous User
Superior Room - 1 Double Bed Or 2 Single Beds
Stayed in Jul 2024
Business travelers
378 review
10.0/10
Outstanding
Posted on Aug 10, 2024
Staff ramah.hotel bersih.sarapan delicious.porses cek in dan cek out crpat
Anonymous User
Superior Pool View - 1 Double Bed Or 2 Single Beds
Stayed in Aug 2023
Solo travelers
30 review
10.0/10
Outstanding
Posted on Sep 26, 2023
The staff are very friendly and helpful. The breakfast was amazing! The room I stayed in had a great view of the pool. Just a side note to those traveling in from overseas to bring a power socket that can be used here in Indonesia.
RHtravel
Deluxe With Balcony - 1 Double Bed Or 2 Single Beds
Stayed in Jul 2024
Travel with friends
22 review
4.0/10
Posted on Aug 13, 2024
Terrible , dirty and digesting hotel not even worth 1 star