J4 Hotels Legian Reviews

Response from Property: Dear Mr. Alven,Thank you for your feedback! We’re happy to hear that you enjoyed our great location and found our staff friendly and the hotel well-maintained. We truly appreciate your comments on the cleanliness and service as well. We're sorry to hear about the slow WiFi, and we’ll certainly look into improving it. We hope to welcome you back for an even better experience next time!Best regards,J4 Hotels Management

Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re glad to hear you enjoyed our convenient location near restaurants and the shopping center, and that you found us to be a decent place for the price. Your recommendation means a lot to us!We hope to welcome you back soon for another great stay!Best regards,J4 Hotels Management

Response from Property: Thank you for your wonderful review, Mr. Kabir! We’re delighted to hear that you enjoyed your stay and found our hotel to be a good choice for all types of visitors. It’s great to know that you appreciated the short distance to the beach, the pleasant environment, the breakfast, and the helpfulness of our staff. Your positive comments are truly appreciated, and we look forward to welcoming you back for another excellent stay.Regards,J4 Hotels Management

Response from Property: Dear Mr. Mosa Albahlal,Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our hotel’s convenient location near the mall, the beach, and other services.It’s wonderful to know that our location added to your overall enjoyment of your stay. We hope to have the pleasure of welcoming you back soon.Thank you once again for your positive feedback!Best regards,J4 Hotels Management

Response from Property: Dear Mr/s. Tantitsn,Thank you for your fantastic review! We’re thrilled to hear that you found our hotel comfortable and clean, and that you enjoyed our location and the delicious breakfast buffet.It’s great to know that our amenities and the bustling area around the hotel contributed to a pleasant stay for you. Your feedback is much appreciated and will be shared with our team.We look forward to welcoming you back in the future!Best regards,J4 Hotels Management

Response from Property: Dear Valued Guest,Thank you so much for your kind review! We’re thrilled to hear that you’ve enjoyed your stay at J4 Hotels multiple times. It’s great to know you loved our restaurant, buffet breakfast, pool, and location. We can’t wait to welcome you back for another excellent stay!Best regards,J4 Hotels Management

Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for the noise disruptions and any discomfort you faced during your stay. Your feedback regarding the breakfast, bathroom drain, and lobby atmosphere has been noted, and we will address these issues with the team to improve our guest experience. We understand how important a peaceful and comfortable environment is, and we hope you'll consider giving us another chance to provide a better experience in the future.Best regards,J4 Hotels Management

Response from Property: Dear Valued Guest,Thank you for sharing your concerns with us. We're truly sorry to hear about the issues you faced during your stay, particularly with the mold, musty smell, and humidity. This is definitely not the experience we want to provide. We appreciate your positive comments about our staff, and we'll be addressing the other issues with our team to ensure improvements are made. Your feedback is invaluable, and we hope you’ll consider staying with us again in the future, giving us the opportunity to provide you with a much better experience.Best regards,J4 Hotels Management

Response from Property: Dear Mr. Chouhan,Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and well-treated by our friendly staff. We can't wait to welcome you back again soon!Best regards,J4 Hotels Management