Smith Hotel

Smith Hotel Reviews

Smith Hotel

Baki, 22 Koroglu Rahimov Street, Baku, AZ1072, AzerbaijanView Hotel Details
Smith Hotel
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Smith Hotel Guest Reviews

4.3/5
Very Good
13 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(13)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(1)
Лола
Standard Room
Stayed in Nov 2023
Couples
2 review
4.0/5
Very Good
Posted on Nov 26, 2023
A completely normal hotel. Of course, cleaning is lame as always in Baku, I’m already used to it. She asked me to clean up after 3 days, as if they just changed the towels, slippers and put some water in. Apparently they don’t remember the cleaning rules in a 4 star hotel. The location is good, the area is pleasant. The staff is friendly, always smiling. It’s quite possible to stay for a couple of days, but if there is no proper cleaning, you won’t stay for long, as it won’t be comfortable. Moreover, there is a busy road nearby; I opened the window and it was already dusty.
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Mustafa
Standard Room
Stayed in Sep 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Sep 27, 2023
it was good
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Anonymous User
Suite
Stayed in May 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Very nice hotel with a good location, there is a supermarket downstairs, and you can walk to the shopping center. I ordered a suite, which is very large in size. But the number of rooms is small, and room prices vary greatly.
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel is situated at 5 min walk from Heyder Aliyev Center, Breakfast is good and the staff overall is amazing too. Really good hotel for value you pay. Didn't opted for room service because usually I was out and didn't wanted the room service to storm through the room in my absence otherwise depending on other services it might be equally good.
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 3, 2023
Had a great experience staying in Smith Hotel baku.Very reasonable price and great service. All the staff is welcoming and co operative. Easy access to nearby malls, supermarkets and even restaurants.Rooms were spacious,cleaned and with nice decor.Delicious breakfast is served.In the same building there is supermarket and KFC and Heydar Ali Centre is just 5 minutes walk away. Highly recommend Smith Hotel if you plan to visit Baku,Azerbaijan
Guest User
Stayed in Apr 2024
Other
4.0/5
Very Good
Posted on Apr 25, 2024
The hotel is not bad, the staff is responsive and friendly. It’s a long way from the old city, but the metro and other attractions are within walking distance, and they issued a transport card that could be topped up. I took a room with breakfast, breakfast - buffet, something hot, like an omelet or fried potatoes with mushrooms, snacks, cottage cheese, muffins, cookies, etc. There was a Spar and KFC store on the ground floor - also convenient. I took a standard room, it was a little noisy because... The windows face the street and there was a tobacco smell in the room - the only thing I didn’t like. The staff is good, there are Russian speakers, they responded to requests and wishes. Overall I liked the hotel.
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Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 4, 2023
Very grateful to the staff. The breakfasts are amazing. Special thanks to the cook. The staff is attentive and responsive. Within walking distance of all the central attractions of this magnificent city.
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Guest User
Stayed in Sep 2022
Business travelers
5.0/5
Outstanding
Posted on Sep 20, 2022
Clean and comfortable rooms, convenient location. The staff is very cultured and friendly, the city center is nearby. People from Russia are always welcome. The food is always fresh and very tasty and varied. I advise everyone to this hotel, as well as to visit the city of Baku.
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 26, 2024
Остановились в этом отеле с ожиданиями, что все действительно так, как написано в отзывах! НО какого было разочарование и ужас в глазах… 1. Забронировали номер за полгода до приезда, несколько раз предупредив, что нужны две раздельные кровати. По итогу, мало того, что кроватей раздельных не было, так еще и зайдя в номер, было таааааак накурено, как будто мы находимся в будке для курящих в аэропорту (это при условии, что на всех дверях номера висят таблички «курить запрещено»). С большими усилиями еле еле добились поменять комнату на другую. 2. Постоянно ломался туалет, то смывал, то нет. Когда говорили, что нужно починить, приходили чинить спустя 4 часа. 3. Не работал фен, не работал холодильник. 4. Просили дополнительное одеяло и комплект полотенец, потому что нас двое - несли тоже полдня. Так еще и сказали «ну вы сами застелите, мы не умеем». В отеле не умеют вдевать одеяло в пододеяльник - смешно! 5. Завтрак отвратительный, абсолютно не вкусный, без какого-либо выбора. Одни полуфабрикаты готовые. 6. В номере очень грязно, как будто не убирались лет 5. Везде плесень, сырость белье постельное не первой свежести. Фото представленные на сайте - им явно лет 20 (представляю реальные фото того, как выглядит номер). 7. Также в номере очень душно, невозможно дышать. Если включаешь кондиционер, то из него падает что-то белое. Отель предлагает себя как 4 звезды. Но по факту еле тянет на 2 звезды. Также, незадолго до отъезда узнали, что проводилась ежегодная проверка всех отелей в Баку и у данного отеля отняли все звезды, кроме одной. Поэтому рядом сняли табличку с названием и количеством звезд у отеля. Но отель продолжает нагло врать и представлять себя как отель с 4 звездами! Безобразие! Отзывы накручены, качество и услуги отвратительные. Хуже отеля я не видела. Я оставлю данный отзыв везде, где смогу, потому что впечатление от поездки было испорчено напрочь с самого начала!
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