Vienna Royal Hotel Bac Ninh

Vienna Royal Hotel Bac Ninh Reviews

Vienna Royal Hotel Bac Ninh

No. 32, 34, 36, D. Le Thai To, Vo Cuong, Bac Ninh, Bac Ninh Province, VietnamSee Hotel Details
Vienna Royal Hotel Bac Ninh
Vienna Royal Hotel Bac NinhVienna Royal Hotel Bac NinhVienna Royal Hotel Bac Ninh
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Guest Reviews

7.5/10
67 review
Verified reviews
Location7.6
Amenities7.4
Service7.6
Cleanliness7.4
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All reviews(67)
Positive reviews(53)
Reviews with photos/video(8)
Friendly staff(6)
Negative reviews(14)
Guest User
Deluxe City View Single Room
Stayed in Apr 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Jun 28, 2024
Good condition & good position
Response from Property: 尊敬的賓客，謝謝您選擇入住我們酒店，確實，我們酒店位於北寧市最中心，最黃金的地段
Lai
Business City View Single Room
Stayed in Apr 2024
Business travelers
58 review
9.5/10
Amazing
Posted on May 24, 2024
Wifi is super fast, but the room is quite old. Walk 2-300 meters and you will enter Korea Street, where all functions are complete.
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Response from Property: 尊敬的賓客，非常感謝您抽出寶貴的時間為我們酒店做出點評，我們會努力改善 維修 翻新房間，提升入住的體驗感
Zhenshideziji
Standard City View Twin Room
Stayed in Jul 2024
Business travelers
11 review
6.5/10
Posted on Aug 30, 2024
Apart from the central location, there are no other advantages. The bedding is damp and smelly, much worse than in Vienna in China.
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Response from Property: 尊敬的賓客，非常感謝您的點評，我們非常珍視每位客人的寶貴意見，我們會繼續努力，並努力提升服務質量！
Guest User
Deluxe City View Single Room
Stayed in Jun 2024
Business travelers
3 review
8.0/10
Very Good
Posted on Jul 6, 2024
The price is affordable. If you are traveling for a few days for work, it is quite good. The price-performance ratio is high.
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Response from Property: 非常感謝老闆的信任與支持，期待與您再次相見，願您天天開心，笑容常在！
Guest User
Deluxe City View Single Room
Stayed in Jun 2024
Business travelers
43 review
5.5/10
Posted on Jul 4, 2024
The hotel facilities are very average and not comfortable. Low cost performance
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Response from Property: 尊敬的賓客，您的反饋我們已悉數接收，深感抱歉給您帶來不便
Shengwenbin
Deluxe City View Single Room
Stayed in May 2024
Business travelers
55 review
9.0/10
Great
Posted on Jul 3, 2024
The sound insulation effect of the room is not good and it is too noisy outside
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Response from Property: 尊敬的賓客，您的反饋我們已悉數接收，深感抱歉給您帶來不便
Guest User
Standard City View Twin Room
Stayed in May 2024
Business travelers
28 review
10.0/10
Outstanding
Posted on Jul 24, 2024
Good, good, good, good, good, good, good, good, good, good, good, good, good
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Response from Property: 很開心得到您的認可，您的支持是我們前進的動力，願您平安喜樂，幸福滿滿！
Womeiyounichengnie
Premier City View Single Room
Stayed in Sep 2024
Business travelers
20 review
6.0/10
Posted on Oct 17, 2024
The hotel environment is very average
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Response from Property: 尊敬的賓客，非常感謝您選擇我們的酒店，對於您提到的環境問題，我們深感抱歉，並已經着手進行改進！
Tuzoudemayi🐜
Standard City View Twin Room
Stayed in Sep 2024
Business travelers
10 review
10.0/10
Outstanding
Posted on Oct 19, 2024
Good sanitary conditions
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Response from Property: 謝謝您的五星評價，收到您的好評心情美美噠，希望下次還能為您服務！
Guest User
Premier City View Single Room
Stayed in May 2024
Business travelers
7 review
9.7/10
Amazing
Posted on Sep 3, 2024
Convenient and fast travel
Original TextTranslated by Google
Response from Property: 尊敬的賓客，謝謝您選擇入住我們酒店，確實，我們酒店位於北寧市最中心，最黃金的地段
Guest User
Business City View Single Room
Stayed in Jul 2024
Business travelers
53 review
8.0/10
Very Good
Posted on Aug 21, 2024
The environment is OK
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Response from Property: 尊敬的賓客，謝謝您的鼓勵，酒店會繼續努力，給每一位客人帶來更好的入住體驗
wonsik
Deluxe City View Single Room
Stayed in Feb 2025
Solo travelers
2 review
7.5/10
Posted on Mar 23, 2025
위치 좋고 방 크고 조식이 빈약하지만 맛있음 큰기대 안하고 숙박 목적이라면 가성비는 좋음
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Response from Property: 感謝您的好評！我們很高興您覺得我們的價格實惠。我們始終致力於為每一位客人提供高質量的服務和舒適的入住體驗。期待您下次光臨！
taedy
Deluxe City View Single Room
Stayed in Dec 2024
Business travelers
6 review
8.5/10
Very Good
Posted on Jan 17, 2025
조식은 1층 식당에서 가능하며 쌀국수와 8가지 음식으로 준비됩니다 시설은 조금 오래되었지만 좋은편이며 위치가 좋아 인근에 편의시설이 갖추어져 있습니다
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Response from Property: 尊敬的客人您好，非常感謝您願意花寶貴的時間給我們酒店點評，您的滿意是我們的追求，您的建議我們會積極改進，歡迎您再次光臨，祝您生活愉快！
Yangbinghuipaul
Business City View Single Room
Stayed in Apr 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on May 18, 2025
這次入住真的超出預期，從前台接待到客房清潔，每一位員工都非常有禮貌、親切貼心，讓人感覺很安心、很放鬆。 房間整潔明亮，細節處理得非常到位，不論是床品的整潔度還是備品的品質，都體現了酒店對服務的用心。 特別感謝美丽的老板娘，讓整趟旅程更有溫度。這是一間會讓人想「下次還要再來」的酒店，真心推薦！
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Response from Property: 尊敬的客人，您好！看到您的留言，我們全體員工都深感温暖與鼓舞，衷心感謝您如此細緻入微的肯定與支持。很高興這次的入住體驗超出了您的預期——從前台接待到客房清潔，您能感受到我們的用心服務，是對我們最大的認可。您的每一句誇獎，都是對我們團隊莫大的鼓勵，尤其感謝您對房間細節和服務品質的肯定，我們會繼續保持，也不斷優化每一個環節，讓每一次入住都像“回家”一樣安心和愜意。老闆娘看到您的稱讚也特別感動，能為您的旅程增添温度，是我們的榮幸。我們真誠期待再次歡迎您的到來，繼續為您帶來温暖如初的體驗。祝旅途愉快，天天好心情！
Guest User
Deluxe City View Single Room
Stayed in Mar 2025
Business travelers
6 review
2.0/10
Posted on Apr 24, 2025
房間臟亂差，廁所一股尿騷味，本來預訂了兩間房，到店以後還説沒房了要我們取消一間，最後強硬交涉才給了我們兩間房，而且還私自換了房型。有選擇的前提下千萬不要訂這一家！又貴又差！！！
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Response from Property: 尊敬的客人，您好：首先，我們對您此次的入住體驗深感歉意。您提到的衞生狀況、房間安排不當以及溝通體驗不佳，確實遠遠沒有達到我們對服務應有的標準，我們為此真誠致歉。關於預訂與房型的問題，我們也認真反思了當天的接待流程和溝通環節，今後將加強前台協調與預訂系統的管理，杜絕類似情況再次發生。同時，針對您反映的房間清潔和異味問題，我們已經立即安排相關部門徹查並整改，提升整體環境衞生的質量。我們非常重視您的反饋，這對我們團隊而言是一次重要的提醒和鞭策。儘管這次沒能讓您滿意，但仍誠摯希望未來有機會為您提供一次真正稱心如意的入住體驗，重新贏得您的信任。再次感謝您坦率的意見，祝您一切順利。