112 Great South Road, Epsom, Auckland, Auckland Region, 1005, New ZealandSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
125 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.7
Service8.8
Cleanliness9.1
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All reviews(125)
Positive reviews(29)
Reviews with photos/video(6)
Clean and tidy(10)
Awesome stay(10)
Awesome rooms(10)
Great service(8)
Great location(5)
hameo
Executive King Room
Stayed in Nov 2024
Family
10 review
10/10
Outstanding
Posted on Jan 21, 2025
Room and toilet very clean, feel like motel, good location
Anonymous User
Executive King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 1, 2025
We were greeted with friendly vibes by the receptionist, Mr Chen. The check-in process was swift and instructions to the room were clear. The room was spotless and had a spacious bathroom. I am not a big fan of ginger so I didn't really like the smell of their ginger handwash, shower gel and shampoo. To note that there was no shower rack for us to place our own shower items.
Anonymous User
Executive King Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 13, 2025
The hotel staff at reception Mr Chen was very helpful and always available to assist us to solve issues encountered during the first day stay at Auckland.
Carla J Happ
Executive King Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 11, 2025
Staff at the reception was very friendly, accommodating and full of smiles. Room was spotless and well maintained. Hotel location is very conveniently situated and Newmarket mall is just nearby for shopping and eat outs. Would happily recommend this accommodation to anyone.
Brian
Executive King Room
Stayed in Dec 2024
Couple
9 review
8.5/10
Very Good
Posted on Jan 28, 2025
The rooms were adequate, clean and comfortable. The location is about 10 mins walk from a great range of eateries.
Guest User
Executive Triple
Stayed in Mar 2025
Family
7 review
9.0/10
Great
Posted on Apr 10, 2025
Basic and comfortable good restaurant for breakfast
Abiyoga
Executive King Room
Stayed in Feb 2024
Business traveler
3 review
9.5/10
Amazing
Posted on Mar 29, 2024
It is really nice to stay at this motel. Good for you
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
Guest User
Executive Triple
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on May 2, 2025
Excellent location.
mkyuen
Executive Triple
Stayed in Jan 2025
Couple
17 review
8.5/10
Very Good
Posted on Feb 19, 2025
Good Price Performance
George
Executive King Room
Stayed in Sep 2023
Couple
1 review
8.0/10
Very Good
Posted on Oct 28, 2023
Friendly staff meet you at check in counter. Easy find location and place is clean.
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
TangRui
Executive King Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 18, 2024
Nice clean and bed is super comfy.
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
Guest User
Executive Triple
Stayed in Aug 2022
Other
1 review
7.0/10
Posted on Sep 26, 2022
We had prepaid our accomodation through Trip.com and when my husband went to check us in, he had to pay again for our accomodation because apparently we hadn't paid. I was not there and despite email verifications showing we had paid, they said no payment had showed and he will have to pay the accomodation and they'll refund the money when payment is showing. After our first night, I followed up our refund in the morning but still no show. They said that they'll get back to us by 4pm but they didn't. Same thing again the next day, I had to follow up the refund. Finally at the end of our stay, we managed to get the refund. The room and facilities were good, however when we arrived the shower gel and hand soap were a quarter full and once these had finished, there was no refill. Other than that it was an okay stay.
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
深林小宛
Executive King Room
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Dec 10, 2024
After staying for three days, I felt very good and comfortable. The staff at the reception desk, both Chinese and foreign, were warm and courteous. They answered and solved my questions one by one, which made me feel happy. As someone who travels frequently, I attach great importance to and am satisfied with this kind of service quality!
The two of us stayed in a guest room on the second floor. The scenery outside the window was beautiful. The room was spacious and was cleaned and replaced every day. It was very neat and clean.
The surrounding environment is very quiet and the bed is very comfortable.
Because we felt very satisfied, we extended the lease for another three days.
We will choose this motel next time we need accommodation!
We will also recommend it to friends visiting Auckland😊
Original TextTranslated by Google
Guest User
Executive Triple
Stayed in Aug 2024
Family
37 review
10/10
Outstanding
Posted on Oct 7, 2024
Very convenient!!! I will stay here again next time!!!
Original TextTranslated by Google
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
Guest User
Executive Triple
Stayed in Sep 2024
Family
18 review
8.5/10
Very Good
Posted on Oct 14, 2024
The hotel is owned by a Chinese owner, and most of the front desk staff and waiters are Chinese. The facilities are a bit old, and the overall standard is not high, at the level of Lao Han Ting, but it is quite clean. There are Chinese restaurants and hot pot restaurants around, which is a plus. For parking, you have to go a little earlier on weekends or holidays, otherwise there may be no parking spaces.
Original TextTranslated by Google
Response from Property: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager