35 Hobson Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandSee Hotel Details
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1 night
Guest Reviews
8.5/10
Very Good
113 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service8.6
Cleanliness8.4
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All reviews(113)
Positive reviews(13)
Reviews with photos/video(4)
Friendly host(6)
Great location(4)
Han Hsi
Studio Room
Stayed in Apr 2025
Family
46 review
10/10
Outstanding
Posted on May 5, 2025
Lovely to stay in the Heritage again after 12 years
Convenience to go to anywhere in the CBD and nice indoor and outdoor pool and views
EMILY XU。
Heritage Family Room
Stayed in May 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 26, 2025
Very good location and good room too .
Cass&WL
Heritage Deluxe Room
Stayed in May 2024
Solo traveler
4 review
8.5/10
Very Good
Posted on Jul 11, 2024
It is near the CBD area, it was an old hotel and I got a very old room with renovations ongoing besides it. The hotel was quite full but they managed to change to a much smaller room without renovations noises. My friend book the same type of room but was luckily to get a better room at the newer tower. There wasn’t any option to choose when booking so didn’t realise we are booking an old room at the old tower. The service at the reception was still good and they tried to change to a bigger room for me which I had actually booked but since it was still an old room, I was too tired to change again. Forgot to take actual photos of it as initially I wasn’t thinking of reviewing it since it wasn’t so ideal.
Guest User
Heritage Deluxe Room
Stayed in Apr 2023
Business traveler
1 review
8.5/10
Very Good
Posted on May 26, 2023
Great gym and facilities. Overall good location as close to viaduct. Quiet and clean. Good value for money and a good place to stay.
MorrisJay
Executive 1 Bedroom Aparment With Balcony
Stayed in Nov 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 7, 2023
Good experince, defs using this site for future
William
Heritage Guest Room
Stayed in Jun 2023
Couple
1 review
8.5/10
Very Good
Posted on Jul 2, 2023
Good sized room
Nice and clean
Staff friendly and easy to deal with
Anonymous User
Heritage Executive Suite
Stayed in Oct 2022
Solo traveler
11 review
9.0/10
Great
Posted on Nov 27, 2022
Heritage Hotel is really a grand old dame. Her floor boards creak and often I was woken up by the guests above me.
The kitchen sink leaked and flooded the dining area. TV signal got knocked out by blustery winds. Internet reception in the room is rather poor. In public areas no issue. But in the rooms, bad!
However, service is great. Issues reported were attended to quickly.
Guest User
Heritage Deluxe Room
Stayed in Oct 2022
Family
2 review
10/10
Outstanding
Posted on Jan 1, 2023
As always a fantastic place to stay!
Anonymous User
Heritage Guest Room
Stayed in Feb 2024
Business traveler
14 review
9.5/10
Amazing
Posted on Mar 23, 2024
I still choose to live here as always~
Safety ~ hygiene ~ front desk service is also very good :)
Close to Sky Tower and Queen Street, convenient for shopping and taking UBER~
If you get lost, just walk towards the tower and you will definitely find your way back :)
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Mi Li
Heritage Guest Room
Stayed in Feb 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Mar 4, 2024
The service is very good, the facilities are complete, the location is convenient, the security is tight, and it is full of history. There are many scenic spots nearby, and the seaside pier is nearby. It is very convenient to go out by boat and the scenery is beautiful.
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MIKI
Heritage Guest Room
Stayed in Dec 2023
Solo traveler
5 review
8.5/10
Very Good
Posted on Feb 24, 2024
Conveniently located in the heart of Auckland. The toilet and bathroom were both clean and we didn't have any problems. A deposit is required at check-in, but if you don't have one, your reservation will be canceled. Even though my English was poor, they were very kind.
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Fanjiangguohaidehou
Hotel Deluxe Family Suite
Stayed in Oct 2022
Traveling with friends
9 review
6.0/10
Posted on Nov 18, 2022
I didn't stay at the Heritage Hotel in Christchurch, but I thought about staying in Auckland to experience the style of the historical buildings!
A little disappointed, the room is very big, the inside is very old, and the layout is very strange🤣 Outside the window is a messy dump, no one helps with luggage, the room aisle is very long, and the old wooden floor is creaking
There is a sense of antiquatedness from a long time ago, without the texture of cultural tradition
The location is very good, the Sky Tower is just outside the door! It's only the size of Auckland, and the Sky Tower is beside you when you walk there😄