Pyramisa Island Hotel Aswan

Pyramisa Island Hotel Aswan Reviews

Pyramisa Island Hotel Aswan

3VHH+GW, Sheyakhah Oula, Aswan, Aswan Governorate, 99999, EgyptSee Hotel Details
Pyramisa Island Hotel Aswan
Pyramisa Island Hotel AswanPyramisa Island Hotel AswanPyramisa Island Hotel Aswan
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1 night

Guest Reviews

7.8/10
Good
105 review
Verified reviews
Location8.6
Amenities7.1
Service7.9
Cleanliness7.5
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All reviews(105)
Positive reviews(82)
Reviews with photos/video(41)
Amenities were average(29)
Loved the view(20)
Awesome stay(17)
Friendly staff(15)
Classy environment(11)
Offers pick-up/drop-offs(11)
Convenient location(7)
Negative reviews(23)
Guest User
Superior Room Nile View
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 27, 2025
When I read the reviews, I wasn’t sure if I should stay here—but in the end, I’m so grateful I made this amazing decision. I was traveling alone and prefer a slower pace rather than rushing from one tourist spot to another. I originally booked for three days but ended up extending my stay by one more night because I absolutely loved the environment here. Transportation: If you’re using INDRIVE, the correct location to input is Pyramisa Isis Island pick-up point. However, on Google Maps, you can also navigate to Travel with Weso—it’s the same place. From there, wait for the shuttle boat, which comes about every 10 minutes. The ride to the hotel takes around 7 minutes. During my stay, I visited Abu Simbel Temple and Philae Temple, but you need to first take the shuttle boat back to the city to start those trips. Service: Huge thanks to Manager Christine. After a 12-hour train ride to get here, her warm smile and kind service made me feel instantly at home. She arranged an early check-in and even upgraded my room to one with a beautiful balcony overlooking the Nile. The front desk staff were also incredibly friendly. The whole experience was so touching that on my last night, I had tears in my eyes as I passed the reception. They noticed, and when I got back to my room, I received a call just to check in on me. During breakfast, the servers were attentive and often engaged in light conversation, which made the whole experience feel warm and relaxing. Facilities: As mentioned in other reviews, the facilities are a bit dated. But in my personal experience, the cleanliness was acceptable. Previously, I stayed in a Pyramid View room at Mena House in Cairo, and honestly, I found the cleanliness to be similar. Perhaps it wasn’t great in the past, but maybe they’ve improved. The breakfast is buffet-style with a modest but sufficient variety: about 5–6 types of bread, a salad section, hot dishes, and beverages. Sailing Experience: This was the highlight of my stay, and I highly recommend it. Ask for Captain SAFI—a reliable and professional Nubian sailor. You can find him right next to the hotel’s dock, so there’s no need to go all the way into town to book a sailboat. These boats serve only hotel guests, so the service quality is excellent. Just agree on a price you’re comfortable with—there’s no hard selling. Even better, they are happy to tailor the experience to your preferences, including timing and what kind of scenery you’d like to see. I love the Nile, so I ended up doing four days of sailing. • On the first day, I enjoyed a one-hour sunset cruise. • On the second day, I swam in the shallow waters of the Nile for two hours, then visited a Nubian village, returning to watch the sunset on the river. • On the third day, Captain SAFI introduced me to beautiful water-bound trees and I swam again. I later found out they even offer full-day trips where you can drift along the Nile on the sailboat—but sadly, I was about to leave. These few days were deeply immersive and serene. The gentle, peaceful Nile has become one of the most special and unforgettable memories of my life. I’m especially thankful to the thoughtful Captain SAFI for such a wonderful experience. ⭐️ I hope those of you choosing to stay here will fully experience the magic of the Nile. Wishing you all peace and joy. I truly hope to return again someday.
6/12
Guest User
Single Room With Nile View
Stayed in Dec 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Jan 29, 2025
Perfect stay... I enjoyed the location for the free transportation from or to the island... the port is in a place near to everywhere... the restaurant staff and housekeeping was very freinly in addition to the guest relation Christine ... but the reception staff was very rude and unfreindly and non cooperative... But Christine always recovering the obstacles... The breakfast was ok the room service food was good i have ordered club sandwich,salad and fetuchini it was ok Thank you really for all the staff except the reception
Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Wojianvrendepanghu
Chalet With Garden View
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 22, 2025
Very good, beautiful environment, it is a hotel worth visiting
Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
JELSIE EVANGELISTA
Single Room With Nile View
Stayed in Mar 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 20, 2025
Nice hotel at nile river
Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Anonymous User
Chalet With Garden View
Stayed in Mar 2025
Couple
2 review
2.0/10
Posted on Apr 24, 2025
Is not in a nice location as you need to wait and travel with the hotel ferry first.(+at least 20min in average). The hotel is very old and with almost broken furniture and facilities. Also the included breakfast was the worst ever breakfast I have ever had in a hotel. They only serve instant coffee. Never accept if the waiter offers you an espresso or any coffee with milk, they charge 4 USD for a cup of coffee. Unbelievable. They prepared the wrong room type at first and the front desk was so rude…
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re sorry your stay did not meet expectations. We regret the inconvenience caused by the ferry schedule and room assignment, as well as the condition of the facilities. Your comments have been shared with our team and will help guide our improvement efforts.We also apologize for the breakfast experience and any confusion regarding coffee charges. We are reviewing this with our team to ensure better service and clearer communication.We appreciate your comments and hope to welcome you again under better circumstances.Best regards,
Yifan
Standard Double Room Garden View
Stayed in Dec 2024
Traveling with friends
5 review
6.5/10
Posted on Jan 5, 2025
On an island, an older hotel that could use some upgrades and refurbishment. Very easy to get to with a ferry every 15min. Good options are poor at the hotel.
Response from Property: Dear valued guestThank you for choosing our hotel and let us extend our deepest apology for any inconvenience that happened. we take our guest comments in great care, and we appreciate them all; we hope to welcome you again.Best Regards,Hotel Management
Guest User
Chalet With Garden View
Stayed in May 2025
Family
1 review
4.0/10
Posted on Jun 14, 2025
The hotel charged me more than the reservation amount
Andrew
Twin Chalet With Garden View
Stayed in Feb 2025
Couple
19 review
8.0/10
Very Good
Posted on May 3, 2025
Had a great stay here. a little tired. Had a great breakfast and dinner
Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Guest User
Standard Double Room Nile View
Stayed in Apr 2024
Family
1 review
6.0/10
Posted on May 7, 2024
The Location is amazing , the rooms was not clean at all the hotel needs renovation from doors to windows to bathrooms to ....... the mattress was very bad at the morning i have a back pain i asked to change it but they never changed. same breakfast for 3 days the stuff was good and helpful
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re pleased you enjoyed the location and appreciated our staff’s hospitality. However, we sincerely regret that the room cleanliness, facilities, and mattress did not meet your expectations. Your concerns have been noted, and we will address them with our team to improve our guests’ experience.We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,
Yujie
Chalet With Garden View
Stayed in Sep 2023
Family
3 review
10/10
Outstanding
Posted on Nov 2, 2023
Excellent experience. The hotel is located on a island in the river Nile, with beautiful sunrise scene and have friendly staff.
Response from Property: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Guest User
Twin Chalet With Garden View
Stayed in Nov 2024
Couple
6 review
5.5/10
Posted on Jan 4, 2025
Staffs are unhelpful. Not worth it!
Response from Property: Dear valued guestThank you for choosing our hotel and let us extend our deepest apology for any inconvenience that happened. we take our guest comments in great care, and we appreciate them all; we hope to welcome you again.Best Regards,Hotel Management
Wesley Kyle Howard
Chalet With Garden View
Stayed in Jan 2024
Couple
2 review
8.5/10
Very Good
Posted on Feb 11, 2024
Hotel is a bit old , so the doors don’t close well and the shower head was degraded and broken , so the bathroom was flooded after a shower . Otherwise no complaints , great hotel . Just needs a little upgrade
Response from Property: Dear Guest,Thank you for your feedback. We’re glad you enjoyed your stay overall. We appreciate your comments regarding the room conditions and will address these issues to improve our facilities. Your input is valuable, and we hope to provide an even better experience next time.
Guest User
Triple Room with Nile View
Stayed in Jun 2023
Traveling with friends
3 review
4.0/10
Posted on Jul 12, 2023
The hotel rated itself as 5 star but it should be only 2 Stars as everything is damn old and service is super bad . The entrance door to room is very old and not very well functioning. The toilet door, balcony door are super old and my room door is broken . The bedsheet is not clean , stained and extra bed was so damn old . Toilet is dirty and stain . It is equal to a guest house . The staffs are not friendly and do not know exactly all information even opening hour of each restaurant. When we checked in, they do not know which room is available, keep switching and mess around with other clients room number. Don’t stay at this hotel !!! They cheat and all photos posted are many year ago.
Response from Property: Dear valued guest,We apologize for the unacceptable experience you had at our hotel. We take your feedback seriously and are deeply sorry for the issues with your room, including the old and malfunctioning doors, dirty and stained toilet and bedsheet, and the broken room door.We also apologize for the poor service you received from our staff, including their lack of knowledge and friendliness. We understand that this is not the level of service you expect from a 5-star hotel.We want to assure you that we will take immediate action to address these issues. We will renovate our rooms and facilities to ensure they meet our standards. We will also provide training to our staff to improve their knowledge and service skills.Regarding the photos on our website, we apologize for any misleading information. We will update our photos to reflect the current state of our hotel.Once again, we apologize for your disappointing experience. We hope you will give us another chance to serve you better in the future.Best regards,
Pravin Madhavan
Standard Double Room Garden View
Stayed in Dec 2023
Family
1 review
5.0/10
Posted on Jan 10, 2024
Hotel is very old and located on an island which makes it a tad bit inconvenient even though a free ferry service is provided. The rooms were dusty and very old, and facilities were average. I would not recommend staying here again.
Response from Property: Dear Guest,Thank you for your feedback. We regret that the room conditions and overall experience did not meet your expectations. While the island location offers a unique setting, we understand that it may be inconvenient for some guests. Your comments regarding cleanliness and facilities have been noted, and we will work on improvements. We appreciate your input and hope to provide a better experience in the future.
HAMZA ALAWADAT
Single Room with Nile View
Stayed in Jul 2023
Other
3 review
6.5/10
Posted on Aug 22, 2023
Very old hotel not like the photo
Response from Property: Dear valued guest,Thank you for sharing your feedback. I apologize that our hotel did not meet your expectations, particularly in regards to the discrepancy between our photos and the actual state of the hotel.I would appreciate it if you could provide more details about your stay, so I can better understand your concerns and make necessary improvements.Best regards,