Sheraton Astana Hotel

Sheraton Astana Hotel Reviews

Sheraton Astana Hotel

Syganak St 60/1, Astana, 010000, KazakhstanView Hotel Details
Sheraton Astana Hotel
Sheraton Astana HotelSheraton Astana HotelSheraton Astana Hotel
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1 night

Sheraton Astana Hotel Guest Reviews

4.7/5
Amazing
50 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(7)
Awesome stay(12)
Clean and tidy(8)
Friendly staff(7)
Negative reviews(2)
EVGENII
Deluxe King Room
Stayed in Feb 2024
Family
374 review
4.0/5
Very Good
Posted on Apr 4, 2024
Discover the modern elegance of Astana at this stunning hotel. The sleek rooms offer breathtaking views of the city skyline and are equipped with state-of-the-art amenities. The location is perfect for exploring the capital's iconic landmarks. The restaurant serves delectable Kazakh and international cuisine, while the bar offers creative cocktails. Attentive staff ensures a memorable stay.
Gabi Muti
Deluxe King Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Very good place to stay
Guest User
Deluxe Room With Two Double Beds
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very clean and modern. Good location. Staff was friendly and helpful.
Aida kdr
Deluxe Room With Two Double Beds
Stayed in Jul 2023
Booked for others
41 review
5.0/5
Outstanding
Posted on Sep 9, 2023
I have booked this hotel for my parents and what they did was extended for another day. They did like the hotels amenities, convenience and services. Very reasonable and enjoyable for the price they offer.
Anonymous User
Deluxe King Room
Stayed in May 2023
Other
87 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Spacious room, comfortable beds and staff are friendly and professional
Rich11
King Studio Apartment
Stayed in May 2023
Business travelers
56 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Good Perfect
☀️ sunny
Deluxe King Room
Stayed in Oct 2023
Solo travelers
62 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Great
Yun77
Club Level One Bedroom Apartment
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The room is clean and tidy. The only disposable toiletries are toothbrushes. The restaurant downstairs tastes very good. The breakfast is varied and very good. The service is also good. The swimming pool water is also very clean.
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rocketkf
Deluxe King Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is clean and has a water heater. There was a fire alarm in the middle of the night and I was forced to get up and walk downstairs 😂
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Guest User
Deluxe Room With Two Double Beds
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Sheraton 5 stars! What else to add... everything is up to standard. Although you can take off half a point! Locked minibar fridge. This is the first time in my life. Sometimes it is empty or does not work. They said you need to make a deposit to open it. Totally bad manners! I think the local management is acting weird!
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Tubutubu723
Deluxe King Room
Stayed in Jul 2024
Business travelers
4 review
3.7/5
Posted on Oct 31, 2024
The elevator buttons are hard to understand. Even though the staff knew about it, they didn't do anything about it. They brought me a vase when I asked for one.
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Anonymous User
King Studio Apartment
Stayed in Feb 2025
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 7, 2025
Good hotel, comfortable environment, warm and thoughtful service, worth recommending.
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Zhanna
Deluxe Room With Two Double Beds
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Very beautiful, soulful hotel, everything is great and the staff and breakfasts and spa. Restaurant on the 1st floor for dinner with live music and chic cuisine
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Guest User
Deluxe King Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is clean, the environment is elegant, and the overall experience is very good.
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Guest User
Deluxe Room With Two Double Beds
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Oct 8, 2024
I chose Sheraton for my trip with my parents. The thing I want to complain about the most is the shower room. Not only is there only a bathtub, but the bathtub is extremely high, which is really not user-friendly for my parents who are short and elderly. The bath water was sometimes hot and sometimes cold. Not to mention my parents, even we younger ones were worried about slipping after taking a shower. Many details of the room were not carefully considered, which was really frustrating.
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