Elia Abu Madi St. 7, Amman, Amman Governorate, 11194, JordanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
66 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.9
Service8.6
Cleanliness9.2
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All reviews(66)
Positive reviews(63)
Reviews with photos/video(13)
Awesome stay(13)
Friendly host(10)
Great location(7)
Negative reviews(3)
_nkahani
King Room
Stayed in Feb 2025
Solo traveler
56 review
3.5/10
Posted on Apr 1, 2025
I recently stayed at the Hilton Hotel, and unfortunately, my experience was quite disappointing. While most of the staff were friendly and welcoming, there were a few significant issues that made my stay unpleasant.
One of the main reasons I chose this hotel was to escape the noise at Radisson Blu. However, even on the 14th floor, I encountered noise disturbances—the noise occurred about every hour until 6 or 7 am. This left me feeling exhausted, unable to get a good night’s sleep.
When I sought some relief through a late checkout, my experience with the front desk was frustrating. Despite calling four times from my room with no answer, I went downstairs to speak with the staff directly. Unfortunately, the girl at the desk seemed indifferent to my situation. Without even inquiring about my room number, she declined my request, citing full availability. Yet, I observed other guests receiving late checkouts, which added to my frustration.
The lack of consideration for Hilton Silver and Gold members and inconsistencies in service made my stay less than satisfactory. Due to these issues, I’m left with no choice but to give a 1-star rating.
Elena
Junior King Suite
Stayed in Nov 2024
Family
1 review
2.5/10
Posted on Dec 16, 2024
Imagine driving for 5 hours (from Wadi Rum and the Dead Sea), pass through the intense traffic of Amman, finally find the Hilton parking lot and being refused entrance (!). They sent me back to some other entrance to “check the (rental) car”, I got to another entrance driving around the area, that was wrong and blocked again, was sent to a third entrance with a queue of cars, got almost bumped because I was waiting on a traffiked road. Ended up parking on the street. Is this a warm welcome? No. A few days earlier I went to the Sheraton, they just let me park the car, pretty simple.
I had a suite (party of 3 people) - on arrival at 7:30pm the third bed was not ready yet :))) they brought it in as I was already relaxing on the sofa.
Coffee machine in the room not working (electricity absent, probably the cable behind the desk is not connected, we tried everything).
The list could go on (very annoyed faces as I went to the entrance door because I didn’t notice the metal detector for my carry-on, very invasive controls, my father -85 years- had to completely empty his bag to show them a metal statuette, like the were the police). A complete disaster. Worst Hilton experience in my life.
Guest User
King Room
Stayed in Feb 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Mar 13, 2025
The hotel is little bit old and the AC is not working well even when I asked for maintenance check they told me that this is the best it can get so I would not recommend it as u could not have a good sleep while the room was too warm for me
dina riana
Deluxe King Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 24, 2024
Breakfast so good 👍
LeAdaaL
Room With 2 Single Beds
Stayed in Oct 2024
Family
6 review
8.5/10
Very Good
Posted on Nov 17, 2024
Convenient location, reasonable price
Guest User
King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 14, 2025
Enjoyed the stay here as a couple, very nice staff and very helpful.
Guest User
King Room
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Apr 2, 2025
Such an amazing hotel with amazing staff & service!
Iman Bakathir
King Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 2, 2025
very good hotel
I recommend it
Guest User
King Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 1, 2025
Very good and fast service
Guest User
King Room
Stayed in Sep 2023
Traveling with friends
39 review
9.0/10
Great
Posted on Oct 7, 2023
breakfast is good, however the coffee machine seems to better maintaining.
shower are located above bath tub, and half space are covered by fixed glass, you need to be very careful to avoid fall or slip after shower and get out of the tub, which scares me every time.
swimming pool is located in b1 and i had good time there, there is also suna room which i didnt experience.
Rumesh84
King Room
Stayed in Feb 2025
Business traveler
14 review
10/10
Outstanding
Posted on Apr 21, 2025
Good location
Essam Al ayed
King Room
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on Jun 16, 2025
Very good
Ahmad Natsheh
King Room
Stayed in Oct 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Nov 18, 2024
Respectful staff
Fekri
Room With 2 Single Beds
Stayed in Jul 2023
Couple
163 review
10/10
Outstanding
Posted on Aug 11, 2023
Goood hotel. Clean. Always stay in this hotel. The staff is very friendly