Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.7
Service8.5
Cleanliness9.1
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All reviews(420)
Positive reviews(392)
Reviews with photos/video(89)
Easy to get around(36)
Large rooms(31)
Close to metro(19)
Convenient for shopping(17)
Well decorated(15)
Strange smell in room(13)
Perfect for business trips(12)
Nice bathtub(6)
Negative reviews(28)
Spency
Deluxe King
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 20, 2025
A solid 4.5/5 rating for me.
Newly renovated hotel in the heart of the city with superb facilities and amenities, plus the service team went all the way out to accede to my requests.
Will happily return for a return stay here.
Response from Property: Dear Spency,Thank you for the fantastic feedback. We’re thrilled that our team could meet your expectations and make your stay memorable. It’s wonderful to know that the renovations and service stood out to you. We can’t wait to welcome you back to Amara Singapore.Warm regards,Amara Singapore
Kean Poh
Deluxe Twin
Stayed in Jun 2025
Couple
9 review
9.0/10
Great
Posted on Jul 14, 2025
Room is spacious, newly renovated and good amenities. However, the bathroom has no hooks or place to hang towel. Front desk service is quite slow and chaotic. Location is convenient to MRT and Chinatown.
Response from Property: Dear Kean Poh,Thank you for taking the time to share your feedback.We’re delighted to know you enjoyed the spacious and newly renovated room, as well as the convenient location near the MRT and Chinatown. It’s always rewarding to hear that our amenities met your expectations.We do, however, regret to learn that certain aspects of your experience fell short, particularly the lack of towel hooks in the bathroom and the service at the front desk. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our team, and we are taking them seriously as we continuously strive to enhance the guest experience.We hope to have the pleasure of welcoming you back for a more seamless and comfortable stay.Warm regards,Amara Singapore
Chanond Sornphiphatphong
Deluxe King
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 17, 2025
Location is good, design is minimal. Water fountain available. Toilet is huge and comfy
Response from Property: Dear Chanond Sornphiphatphong,Thank you for your wonderful review and high rating. We're glad you appreciated our central location, minimalist design, and spacious bathroom amenities. It's great to hear the water fountain added to your comfort as well. We hope to welcome you back to Amara Singapore again soon for another enjoyable stay.Warm regards,Amara Singapore
Anonymous User
Deluxe Twin
Stayed in May 2025
Business traveler
7 review
9.0/10
Great
Posted on Jun 7, 2025
Stayed at Amara Hotel recently – overall, it was a great experience. The room was clean, comfortable, and well-maintained, and the amenities were on point. However, the check-in process could use some improvement. It was slower than expected, and we were initially given the wrong room type on the wrong floor, which took some time to sort out. Other than that, the stay was pleasant, and the rest of the staff were courteous and helpful. Would consider coming back once the reception process is improved.
Response from Property: Dear Anonymous User,Thank you for choosing to stay at Amara Hotel and for taking the time to share your feedback with us.We’re truly pleased to hear that you enjoyed your stay overall, especially the comfort and cleanliness of your room, as well as the quality of our amenities. It’s also wonderful to know that our team’s courteous service contributed positively to your experience.That said, we sincerely apologise for the delay and inconvenience you encountered during check-in, including the mix-up with your room assignment. This is certainly not the experience we aim to provide, and we are actively reviewing our front desk procedures to ensure a more seamless arrival for all our guests moving forward.Your understanding and constructive feedback are greatly appreciated. We hope to have the opportunity to welcome you back for an even smoother and more enjoyable stay in the near future.Warm regards,Amara Singapore
HoJenn
Deluxe Family Room
Stayed in Apr 2025
Traveling with friends
1 review
6.0/10
Posted on May 19, 2025
Bad experience . It’s my 1st review I never wan to do it but really disappointment .
There were 5 of us so we booked 2 rooms, 1 with 1 king bed and 1 with 2x double beds room. I arrived first so I checked in , and he gave me room 833. Once I entered the room, there was a living room and a small kitchen with a king bed and a connecting room with 2 single beds(832) , I was curious that the room I booked was not this type. Later, my friend arrived and the room he gave my friend was 832, which was my connecting room with 2 single beds. My friend showed him the room we booked because there were 5 of us. He told us that this room type was a large room with a living hall and a small kitchen, and then we asked for an extra bed, but he said there were no extra beds. He kept repeating that the room he gave us was a large room and also told me that the room was full because Lady Gaga was coming for concert ,but our point was there were not enough beds. Finally, a girl saw us and walked over. We talked about the problem again, and she realized that the guy really gave us the wrong room, and she immediately apologized and gave my friend another room. (The guy also ask her how can simply open 1 extra room for us )
The next day when I checked out, I had pay a deposit of 100sgd for my room, but the reception said no, and the system showed that the deposit had not been received. It turned out that the same person made a mistake again he opening the sale transaction. Fortunately, I had the credit card receipt, otherwise there would be no evidence. In the end, I couldn't get a refund immediately and had to wait three weeks for a refund. The same person made the mistake twice. I will not choose this hotel anymore.
Anyway room was ok but the staff was lack of training.
Response from Property: Dear HoJenn,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and miscommunication you encountered during your stay, and we fully understand your disappointment.It’s clear that the room arrangement and check-in process did not meet your expectations, and we are truly sorry for the confusion caused. While we strive to provide a smooth and accurate check-in for all our guests, we acknowledge that mistakes were made in this instance. We are especially sorry for the inconvenience surrounding the room assignment and the miscommunication regarding the extra bed and deposit refund.Please be assured that your feedback has been shared with our Front Office Management team, and we are taking this matter seriously. Additional training and reinforcement on procedures are already underway to ensure such issues do not happen again in the future. We are also reviewing our internal communication processes to ensure better service recovery and clarity at all touchpoints.We appreciate your recognition that the room itself was satisfactory, and we deeply regret that service fell short. We genuinely hope for the opportunity to restore your confidence in us should your travels bring you back to Singapore.Warm regards,Amara Singapore
WEI LING
Deluxe Room
Stayed in Apr 2025
Business traveler
10 review
8.0/10
Very Good
Posted on May 17, 2025
The room was surprisingly spacious for singapore standard and had a clean, modern feel. Location is great, just a short ride to Marina Bay Sands. Surrounding full of eateries - walkable distance. The shower was super strong and refreshing. Only downside was the breakfast, which wasn’t up to expectations. Overall, good value for money if you're not counting on breakfast.
Response from Property: Dear Wei Ling,Thank you for sharing your feedback on your recent stay. We're glad to know you found the room spacious and appreciated its clean, modern design, as well as our strategic location near Marina Bay Sands and the surrounding dining options. It's also great to hear you enjoyed the refreshing shower.We have noted your comments regarding the breakfast and service you experienced. Please be assured that we have passed this feedback to our Food & Beverage team for their careful review and to identify areas for improvement. We continuously strive to enhance all aspects of our guest experience, and your insights are invaluable in this process.We hope for the opportunity to welcome you back to Amara Singapore in the future, where we aim to provide you with an even more seamless and satisfying stay.Warm regards,Amara Singapore
itskeagan
Deluxe King
Stayed in May 2025
Couple
72 review
10/10
Outstanding
Posted on Jun 10, 2025
great place to stay! would definitely stay again. Great location and great rooms.
Response from Property: Dear itskeagan,Thank you for your outstanding review! We are delighted to hear you had a great stay and found our location and rooms excellent.We would be thrilled to welcome you back to Amara Singapore again.Warm regards,Amara Singapore
Guest User
Signature King Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 16, 2025
Got upgraded from Deluxe room to Signature room. I appreciate the bathtub.
Response from Property: Dear Valued Guest,Thank you for your outstanding review! We're delighted to hear you enjoyed your upgrade, and that you appreciated the bathtub.We hope to welcome you back to Amara Singapore in the future.Warm regards,Amara Singapore
Chuuuuuuupidu
Deluxe Room
Stayed in Mar 2025
Solo traveler
11 review
9.0/10
Great
Posted on Apr 21, 2025
I’m so happy with my stay at Amara Singapore! The location is amazing—there are many restaurants, cafes, a market, and even a 24-hour mart nearby, which made everything super convenient. I really enjoyed exploring the area.
The room was excellent—comfortable, clean, and well-designed. Everything felt just right. However, I noticed there were no complimentary amenities like a comb, which was a bit unexpected. Also, the receptionist didn’t explain anything about the breakfast, so I was left a bit confused. And I was disappointed with the breakfast. The selection was limited.
The staff were okay—not particularly friendly or attentive, but not rude either. Overall, aside from a few small things, I had a great experience and would consider staying again mainly because of the great location and lovely room.
Response from Property: Dear Chuuuuuuupidu,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience overall and that you enjoyed the comfort of your room and our central location—it really is one of the highlights of staying with us!We appreciate your comments on the amenities and breakfast experience, and will certainly share your suggestions with our team for improvement. Your feedback helps us to enhance our service, and we hope to have the opportunity to welcome you back for an even better stay.Warm regards,Amara Singapore
Ben Ting
Premier Room
Stayed in Mar 2025
Business traveler
9 review
9.5/10
Amazing
Posted on Apr 16, 2025
Had a business meeting with few local partners at the club house. Overall is satisfied. Hotel location, facilities were excellent. Also the Bar at downstair worth to try out, nice music and environment. Will definitely come again.
Response from Property: Dear Ben Ting,Thank you for your kind review. We're delighted to hear you had a pleasant business stay and enjoyed the clubhouse, facilities, and our bar’s atmosphere. Your feedback on our service has been noted for improvement.We look forward to welcoming you again soon.Warm regards,Amara Singapore
Anonymous User
Premier Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 10, 2025
Great hotel with a greater location! Posh hotel with cheap and authentic local food nearby, what can be better? A supermarket nearby to stock up all the necessity!
Response from Property: Dear Guest,Thank you for your fantastic review! We’re thrilled that you enjoyed our location and the convenience of nearby local food and amenities. We’re delighted to hear that you had a great stay and look forward to welcoming you back soon!Warm regards,Amara Singapore
Guest User
Deluxe King
Stayed in May 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jun 12, 2025
Very goof lovatiom . Nicd n friendly staff room comfortable
Response from Property: Dear Valued Guest,Thank you for your outstanding review! We are delighted to hear you found our location very good, and our staff nice and friendly, making your room comfortable.We hope to welcome you back to Amara Singapore in the future.Warm regards,Amara Singapore
bennyyyyhk
Premier Room
Stayed in Feb 2025
Couple
12 review
10/10
Outstanding
Posted on Apr 6, 2025
Most things were alright but there was a couple of minor flaws. In my room there was only hand wash in the shower room and when washing hands i either had to use the shower or when using the sink I had to go into the shower room to reach the hand wash bottle. Maybe a couple more I can’t recall on top of my head right now but the hotel will certainly do the job!
Besides, the bar was really nice!
Response from Property: Dear Benny K,Thank you for your kind 5-star rating and for sharing your experience with us! We're glad you enjoyed your overall stay—especially the bar! We appreciate your feedback regarding the hand wash placement and will certainly review this to improve convenience for future guests. We hope to welcome you back again soon!Warm regards,Amara Singapore
Stephy Lai
Signature King Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 24, 2025
Great location, nearest mrt station, big room and clean👍🏻👍🏻👍🏻
Response from Property: Dear Stephy Lai,Thank you for your outstanding review! We are thrilled to hear that you had such a positive experience at Amara Singapore.It is wonderful to know that you appreciated our great location, proximity to the nearest MRT station, and found your room to be big and clean.We hope to welcome you back to Amara Singapore in the future!Warm regards,Amara Singapore
KaurJac313
Deluxe Family Room
Stayed in Feb 2025
Family
21 review
10/10
Outstanding
Posted on Mar 19, 2025
Wonderful! They kindly allowed me to check in early . The breakfast was a great spread - I highly recommend. The rooms are spacious and comfortable ! This is one of the best hotels in CBD !
Response from Property: Dear KaurJac313,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, from our early check-in service to the breakfast spread and spacious rooms. Your high recommendation means a lot to us! We look forward to welcoming you back.Warm regards,Amara Singapore