To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(13)
Awesome rooms(13)
Awesome stay(11)
Loved the view(8)
Clean and tidy(7)
Friendly owner(7)
Large rooms(4)
Delicious breakfast(4)
Negative reviews(3)
tom-1312
Standard Double Room
Stayed in Aug 2024
Solo travelers
42 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Really nice hotel. Entrance is a little strange as the reception is on the 17th floor but room is nice, rooftop breakfast is great and views are amazing!
Darren611
Standard Double Room
Stayed in Jun 2024
Solo travelers
34 review
4.5/5
Great
Posted on Jul 8, 2024
Really nice place to rest for a few days in Almaty. The rooftop breakfast is really nice with a good view! The air conditioner could be a little better and the curtains could be a bit darker. Overall the hotel is nice with friendly staff!
Макпал
Standard Double Room
Stayed in Oct 2024
Family
3 review
1.7/5
Posted on Nov 27, 2024
You have to pay separately for each person, despite the fact that a married couple paid 65,000 tenge for 1 day for a luxury room. We lived in room 1204, I can't say that there was a mountain view. For this money, it is better to rent somewhere else. The elevator worked 1; cleanliness 3. The building is not a separate building. It is a pity to spend money on such a hotel
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benzsir
Standard Twin Room
Stayed in Jun 2024
Business travelers
9 review
4.5/5
Great
Posted on Jul 31, 2024
The hotel is located in the city center. It is convenient to take a taxi to various attractions. There is a bus stop downstairs, but I haven't taken it. There is a subway station, which is a little further away! The hotel reception is on the 17th floor. There is a restaurant on the rooftop. Breakfast is also served here. The view is excellent and you can see the city scenery of Almaty.
The receptionist can speak English, is polite and friendly; the hotel room is quite large, the decoration is relatively new, and it is relatively modern, suitable for business travel!
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6/8
Ailvxingderen24
Standard Double Room
Stayed in Jun 2024
Solo travelers
33 review
4.8/5
Amazing
Posted on Jul 4, 2024
The room is nice and clean. The air conditioner is a bit loud. The hotel's 18th floor platform offers a panoramic view of Almaty and a beautiful Almaty sunset. The front desk is on the 17th floor!
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Guest User
Standard Twin Room
Stayed in Nov 2024
Other
25 review
4.5/5
Great
Posted on Dec 30, 2024
It's my first time to Kazakhstan. The hotel experience is good and the location is very convenient.
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Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
50 review
2.7/5
Posted on Aug 27, 2024
The basic facilities in the room are all there, but there are no slippers or toothbrushes. It is understandable that they need to be requested separately. The shower room is clogged, and the hot and cold water are seriously unstable. In fact, the hotel has basically no management.
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Anonymous User
Standard Double Room
Stayed in Oct 2024
Business travelers
117 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is big and clean. Especially the breakfast. It's on the 18th floor.
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Chunguangmingmei666
Standard Twin Room
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very satisfied, clean and hygienic. No need to worry about safety when going out shopping at night. On the third day, we had breakfast early because we had to catch the bus.
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금동정
Standard Twin Room
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 18, 2024
The hotel staff is friendly.
The breakfast is really clean and delicious.
The reception is on the 17th floor.
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Guest User
Standard Double Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The flight was delayed, and the front desk lady had to wait until late at night. The room was really spacious, and breakfast was served on the rooftop, where you can see most of Almaty. If it is autumn or winter, you can also see the snow-capped mountains. It is worth recommending.
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Socotra luxury Camp
Double Suite
Stayed in Aug 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 24, 2024
The facade is very small, the room is quite large, but the supplies are very simple.
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helicezhang
Standard Twin Room
Stayed in Nov 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jan 2, 2025
It's okay, but it's a bit difficult to go up the stairs.
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Guest User
Standard Double Room
Stayed in Jun 2024
Couples
21 review
4.3/5
Very Good
Posted on Jul 14, 2024
The room is spacious and the service is good. The hotel building is shared with other shops. The elevator is old.
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Lumingxiii
Standard Twin Room
Stayed in Jun 2024
Family
10 review
4.1/5
Very Good
Posted on Jul 2, 2024
A hotel with good value for money. The storefront is relatively small, but the comfort is acceptable; the waiting staff is friendly and attentive, speaks fluent English, and responds promptly to the phone in the room; the rooftop restaurant has a good view.
The supporting facilities in the room are slightly insufficient, such as cleaning tools such as toothbrushes, but you can ask the front desk whether they are available.