Holiday Inn Express Almaty Reviews

good, only a little hot

From my point of view, the Holiday Inn Express Almaty is truly exceptional. The accommodations are comfortable and well-maintained, providing a relaxing environment for guests. The customer service is outstanding, with staff going above and beyond to meet guests' needs. The food offerings are diverse and delicious, catering to various tastes. The hotel's location provides breathtaking views of the surrounding area, adding to the overall experience. Additionally, Mr. Nurbek Dauitov, the front office manager, deserves special recognition for his exceptional assistance and dedication to ensuring guests have a memorable stay. His professionalism and helpfulness contribute significantly to the hotel's excellent reputation.

Good location, very good breakfast and attentive staff- the hotel is very popular hence the lifts get very busy in the morning - recommended hotel for stays in Almaty

Nice and clean hotel. Location is not so good but it is ok. Service and breakfast is ok

Breakfast is ok. Small bugs are in lobby. Needs improvement in cleanliness.

First time with Almaty it's clean .to was bit small I didn't expact .overall good stay in hotel .

Everything is the standard of Holiday Inn. There is nothing special and no shortcomings. It is worth mentioning that daily necessities are not provided in the room. Don't forget to ask for them.

Great location, clean and convenient. The service was actually very friendly and helpful. As you'd expect it's a no-frills stay, but more than ok!

Black out on August 2 was inconvenient and need power generator if it happens sometimes.

Holiday Inn express was centrally located and a decent price. Breakfast was fair and the staff was very friendly.

The cleanliness was good. But I found they don't keep any amenities such as a toothbrush kit and slippers. We had to bring what you need (at least, there is a hairdryer). The location was great for a bus tour. But it is a bit far away from tourist spots and metro stations. Anyway, it is a safe area. No grocery stores, but there are local restaurants.

It came as a surprise to us that our 2-night-stay at Holiday Inn Express Amalty is the most enjoyable stay during our 10 days trip in Amalty. Location is quite good: 12 mins walk to train station, near to restaurant, convinient store. Room is neat & clean, smart design which provide efficiency for such a small space. Basically you have what you need, nothing fancy or extra. They forgot to empty the trashbin from previous stay when we check-in so this must be an overlook part from Housekeeping. Other than that, they responsed fast with our request during our stay like change of pillow type & extra amenities. Reception staff are friendly and helpful, willing to go an extra mile to book a Yandex ride for us when our Yandex got problem. Breakfast is standard for a 3-star-business hotel, with hot & cold dishes, coffee & tea. I would suggest them to change the brand of Yogurt though as it is terrible. There are so many better affordable yogurt brands from KZ

all good except some of staff could not communicate in English. and also breakfast time for mon to fri until 10.00 and no one provide me this info.

Good hotel, neat & clean. Economically priced. Location was good