Hotel Avrora

Hotel Avrora Reviews

Hotel Avrora

Rayimbek ave 212A/7, Almaty, 050000, KazakhstanSee Hotel Details
Hotel Avrora
Hotel AvroraHotel AvroraHotel Avrora
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1 night

Guest Reviews

6.9/10
52 review
Verified reviews
Location7.2
Amenities6.2
Service7.0
Cleanliness7.2
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All reviews(52)
Positive reviews(39)
Reviews with photos/video(11)
Amenities were average(13)
Friendly host(7)
Negative reviews(13)
Doc Bok
Comfort Double Or Twin Room
Stayed in May 2025
Solo traveler
30 review
6.0/10
Posted on Jun 19, 2025
Fairly close to the center. It can be convenient if you learn how to use the buses. The room is a nice size with lots of space. The "double bed" is really just twin beds pushed together. They are hard so can be uncomfortable to sleep on. The beds don't come with blankets, only a sheet. Since there is no aircon, and only a fan, the room gets quite hot. On the last week I was here my card kept getting deactivated, so I was forced to go to reception every day to reactivate it.
Response from Property: Dear Doc Bok,Thank you for your detailed feedback and for choosing our hotel.We’re sorry to hear that some aspects of your stay were not fully comfortable. You are correct — the “double bed” in this room type consists of two single beds pushed together. We will update the room description to make that clearer. We also appreciate your comments about the mattress firmness.Regarding the blankets — during summer, we provide only sheets by default, but blankets are always available upon request at the reception. As for the fan, we understand the heat can be uncomfortable and are already considering improved cooling options.We sincerely apologize for the room card issue; this is not the standard we aim for, and our technical team is now aware and working to prevent it from happening again.Thank you again for helping us improve.Best regards,Hotel Avrora Management
Doc Bok
Comfort Double Or Twin Room
Stayed in May 2025
Solo traveler
30 review
5.5/10
Posted on Jun 20, 2025
Rough beds and only a fan for cooling. The location is pretty decent if you get a bus or a taxi.
Guest User
Standard Balcony Double Room
Stayed in Feb 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Mar 25, 2024
Very friendly staff, helped me out getting places. Good value for the price.
Response from Property: Thank You for the kind words! We hope to see you soon!
wustapha
Standard Balcony Double Room
Stayed in May 2025
Solo traveler
6 review
4.0/10
Posted on Jun 18, 2025
Not recommended for long Stay,
Fasri Syafi
Standard Balcony Double Room
Stayed in Mar 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Apr 19, 2024
Located near a bazaar and shopping centre, quiet environment, helpful staff even helped call a taxi before I got Yandex working
Guest User
Comfort Double Or Twin Room
Stayed in Jul 2024
Family
9 review
10/10
Outstanding
Posted on Aug 15, 2024
nice！
Response from Property: "Thank you for your feedback! Your comfort is our priority, and we appreciate your trust in us. We hope to welcome you back soon!"
Guest User
Standard Balcony Double Room
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jun 28, 2025
The room was clean and tidy, a little small, with a double bed. Perfectly adequate for an overnight stay. Watching TV is not recommended; the signal is extremely weak, and the picture is barely visible.
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teerachi
Standard Balcony Double Room
Stayed in Mar 2025
Solo traveler
9 review
8.0/10
Very Good
Posted on Jun 6, 2025
Good place, very good stay, quiet, it's an old hotel, 3 floors high, no elevator, but it's okay. It's about 3 km from Sairan bus station. There's a food center near the hotel, the price is not expensive.
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Response from Property: Thank you for your detailed feedback! We're glad to hear you had a good and quiet stay. Yes, our hotel is a bit older and doesn't have an elevator, but we’re happy it didn’t cause too much inconvenience. Great to know the nearby food options and location worked well for you too. Hope to welcome you again!
Guest User
Comfort Double Or Twin Room
Stayed in Jun 2025
Business traveler
17 review
6.0/10
Posted on Jul 26, 2025
The environment is average, the facilities are not complete, and the front desk is not enthusiastic
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Guest User
Standard Balcony Double Room
Stayed in May 2025
Traveling with friends
394 review
7.7/10
Good
Posted on Jul 15, 2025
The waiter checked in quickly and had a good service attitude. The hotel is clean and sanitary. You can see it right next to the road. There is a bus stop not far away, and there are many buses that go there conveniently.
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Response from Property: Dear Guest,Thank you very much for your kind feedback!We’re glad to hear that you found our check-in process fast, the service friendly, and the hotel clean and comfortable.It’s great to know that our convenient location near the bus stop made your stay even more enjoyable.We truly appreciate your support and hope to welcome you again soon!— Avrora Hotel Team
156203gep
Standard Balcony Double Room
Stayed in May 2025
Business traveler
29 review
7.5/10
Posted on Jul 1, 2025
The room has no air conditioning, only electric fans, too few facilities, too old, average hygiene, service staff is OK, warm and thoughtful, location is OK, half an hour drive from the airport
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Anonymous User
Comfort Double Or Twin Room
Stayed in Apr 2025
Business traveler
4 review
8.0/10
Very Good
Posted on May 24, 2025
The room was very simple, with no air conditioning, only a fan. In China, it would be the equivalent of a 100-yuan hostel, but in Almaty, it would cost more than double that...
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Response from Property: Thank you for your feedback. We’re sorry to hear that the room did not meet your expectations. Our goal is to offer clean, safe, and affordable accommodation in Almaty, and we’re continuously working to improve comfort and services for our guests. While not all rooms currently have air conditioning, we’re already planning upgrades to better match expectations. We appreciate your comments and will take them into account as we improve.
Guest User
Comfort Double Or Twin Room
Stayed in Apr 2025
Business traveler
20 review
8.0/10
Very Good
Posted on Jun 5, 2025
The room is OK, the location is a little far from the city center, and the price is there, so it depends on what you need.
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Guest User
Comfort Double Or Twin Room
Stayed in May 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jul 5, 2025
Not bad, just average, the English at the front desk is not good
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Longjiangyifeier
Standard Balcony Double Room
Stayed in May 2024
Business traveler
50 review
5.0/10
Posted on Jun 27, 2024
The room is worse than the average hotel. The housekeeping was not done even after we stayed there for 3 days. There was no air-conditioner, kettle, shower gel, toothbrush, or anything else except an electric fan and two bars of soap. The so-called large balcony was just a 1 square meter balcony welded outside. It was surrounded by high walls and you couldn't see anything. The only advantage might be that I successfully checked out after two nights.
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