Yas Island Rotana

Yas Island Rotana Reviews

Yas Island Rotana

Yas Plaza, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
Yas Island Rotana
Yas Island RotanaYas Island RotanaYas Island Rotana
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Yas Island Rotana Guest Reviews

4.2/5
Very Good
75 review
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.6
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All reviews(75)
Positive reviews(32)
Reviews with photos/video(7)
Awesome stay(8)
Delicious breakfast(8)
Friendly staff(8)
Great location(7)
Negative reviews(2)
Guest User
Standard Room - King Bed
Stayed in Jan 2025
Couples
1 review
4.7/5
Amazing
Posted on Mar 4, 2025
Great hotel for what we needed it, enjoyed the facilities like the gym / sauna / steam bath and pool. Buffet breakfast was a bit overcrowded but stocked very frequently and great selection so not a big issue"
Response from Property: Dear Valued Guest,Thank you for staying with us at Yas Island Rotana and for your valuable time in completing our guest review.We are delighted to see that you enjoyed your time with us and that our facilities and services have met your expectations. Your positive evaluation of every aspect of your stay is greatly appreciated. Thank you once again for your valuable feedback and we look forward to your return visit!Best regards,Imane Akechchar Cluster Front Office Manager • Front Office
Guest User
Pool View Balcony Room - King Bed, Corner Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Great hotel, good location with close proximity to amusement parks. Very friendly staff, who went out of their way for their visitors. Friendly valet parking staff. Breakfast had a good variety and great value for money. Overall good stay at the hotel.
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.We are thrilled that you had such a fantastic time with us and that you enjoyed everything we had to offer. Thank you for highly recommending us and we look forward to your next visit with us!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Nicola
Standard Room - King Bed
Stayed in Aug 2024
Couples
8 review
3.2/5
Posted on Sep 8, 2024
The club room was disappointing. Food was cold, service slow. No food left really for breakfast
Response from Property: Dear Valued Guest,We thank you for your review and we sincerely appreciate your review, although regretfully your recent experience was not positive at all. We're very sorry to hear about your experience and the service you received during your stay; we assure you this is not typical of our high standards. Your comments have been passed onto our team to ensure appropriate measures to be in place to avoid similar scenario in the future. We appreciate your review, and I hope to have the opportunity of welcoming you back to Yas Island Rotana in the future and showcase our commitment to exceptional hospitality.Best regards,Rebecca HongArea Director, Rooms - Executive Office
Nicola
Standard Room - King Bed
Stayed in Aug 2024
Couples
8 review
2.7/5
Posted on Sep 8, 2024
Weird features in the room . Service slow . Felt like a hotel during covid with minimal staff
Response from Property: Dear Valued Guest,We thank you for your review and we sincerely appreciate your review, although regretfully your recent experience was not positive at all. We're very sorry to hear about your experience and the service you received during your stay; we assure you this is not typical of our high standards. Your comments have been passed onto our team to ensure appropriate measures to be in place to avoid similar scenario in the future. We appreciate your review, and I hope to have the opportunity of welcoming you back to Yas Island Rotana in the future and showcase our commitment to exceptional hospitality.Best regards,Rebecca HongArea Director, Rooms - Executive Office
Eda R
Standard Room - King Bed
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Loved everything about the hotel, service was exceptional, breakfast amazing, great pool and kids club. Would come back again when going to Abu Dhabi
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.We are thrilled that you had such a fantastic time with us and that you enjoyed everything we had to offer. Thank you for highly recommending us and we look forward to your next visit with us!Best regards,Nazik AmraniResort Director
Benita Nathania
Classic Room
Stayed in Feb 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 12, 2023
Good for the value. Pool is a bit small though; breakfast was okay.
Response from Property: Dear Valued guest,Thank you for choosing to stay at Yas Island Rotana and for your perfect rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Ahmed
Standard Room - King Bed
Stayed in Nov 2022
Couples
5 review
5.0/5
Outstanding
Posted on Dec 4, 2022
Excellent staff
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.I am delighted to know that you had such a fantastic stay with us and were most pleased with our amazing team and warm hospitality.Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Ahmad
Standard Room - King Bed
Stayed in Sep 2022
Business travelers
123 review
5.0/5
Outstanding
Posted on Oct 15, 2022
Nice good hotel
Response from Property: Dear Valued guest,Thank you for choosing to stay at Yas Island Rotana and for your wonderful rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Anonymous User
Standard Room - King Bed With Balcony
Stayed in Jan 2025
Other
6 review
4.5/5
Great
Posted on Feb 15, 2025
It is very convenient to go to the three major theme parks. Because I don't understand the shuttle bus, I take a taxi. The distance is estimated to be within 10 minutes, and they will help call a taxi. The room type does not look as good as the booking picture, but it is acceptable. The breakfast is also good. Check-in is very smooth, and there is no requirement to pay a deposit or tourist tax.
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Response from Property: Dear Valued Guest,Thank you for staying with us at Yas Island Rotana and for your valuable time in completing our guest review.We are delighted to see that you enjoyed your time with us and that our facilities and services have met your expectations. Your positive evaluation of every aspect of your stay is greatly appreciated. Thank you once again for your valuable feedback and we look forward to your return visit!Best regards,Imane Akechchar Cluster Front Office Manager • Front Office
Lililily77
Standard Room - Twin Beds
Stayed in Oct 2024
Travel with friends
121 review
4.6/5
Great
Posted on Dec 12, 2024
In November, Dubai and Abu Dhabi all increased their prices. In fact, you don't need to book a hotel with tickets. Excluding the tickets, the prices are about the same. This shuttle bus is just 50 meters from the door. You don't have to cross the road. It's very convenient. Warner Bros. Park is fun.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your perfect rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Hamzah Qul
Standard Room - Twin Beds
Stayed in Jan 2025
Family
1 review
3.5/5
Posted on Mar 1, 2025
The hotel is very ordinary and not luxurious and the room is very basic The breakfast is average The price is very high because it is on Yas Island
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Response from Property: Dear Hamzah,Thank you for choosing to stay at Yas Island Rotana and for your valuable feedback.We are sorry that we did not meet your overall expectations. We have discussed the occurrence with the team and please be assured that we are taking the appropriate measures to address the issues and prevent future occurrences.We appreciate your shared concerns and hope you'll consider another visit to the hotel.Best regards,Imane Akechchar Cluster Front Office Manager • Front Office
Guest User
Standard Room - King Bed
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The breakfast was very good, better than before. The room environment is average and meets the 4-star standard.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for staying with us at Yas Island Rotana and for your valuable time in completing our guest review.We are delighted to see that you enjoyed your time with us and that our facilities and services have met your expectations. Your positive evaluation of every aspect of your stay is greatly appreciated. Thank you once again for your valuable feedback and we look forward to your return visit!Best regards,Imane Akechchar Cluster Front Office Manager • Front Office
Guest User
Standard Room - Twin Beds
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 12, 2025
The room is clean and tidy, the service is friendly, and you can take the Yas Island free bus downstairs to several theme parks, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for staying with us at Yas Island Rotana and for your valuable time in completing our guest review.We are delighted to see that you enjoyed your time with us and that our facilities and services have met your expectations. Your positive evaluation of every aspect of your stay is greatly appreciated. Thank you once again for your valuable feedback and we look forward to your return visit!Best regards,Imane Akechchar Cluster Front Office Manager • Front Office
Guest User
Standard Room - Twin Beds
Stayed in Jan 2024
Couples
3 review
4.5/5
Great
Posted on Feb 14, 2024
The service is good! Enthusiastic and professional, it would be better if there were more choices for catering! The transportation location is relatively good. It is only a ten-minute drive from Ferrari Park/Warner Bros. Studios/Water World, which is very convenient!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your valuable feedback.We are pleased to see that you had an overall good stay with us and your comments for refinement will be treated with our utmost consideration to further enhance guests' experience.We look forward to welcoming you back again for a much more enjoyable stay with us.Best regards,Nazik AmraniResort Director
Guest User
Standard Room - Twin Beds
Stayed in Apr 2024
Family
5 review
2.7/5
Posted on Jul 26, 2024
The room facilities are average. For the same price, if you don't give away free tickets, because now no tickets are given away, you can choose a better hotel than this one. There are many parent-child activities around. If you choose this hotel, you will feel a bit cheated because its price, service and facilities do not match.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Many thanks for your review. We will try and improve on a few points you have raised on which we can do better!Best regards,Rebecca Hong Area Director, Rooms - Executive Office