Yas Plaza, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
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Crowne Plaza Abu Dhabi - Yas Island Guest Reviews
4.3/5
Very Good
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(47)
Positive reviews(44)
Reviews with photos/video(15)
Awesome stay(12)
Enthusiastic owner(11)
Delicious breakfast(9)
Great location(7)
Convenient location(7)
Loved the view(3)
Negative reviews(3)
happiest_girl
Standard Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 10, 2024
Amazing stay! We loved everything about the hotel: location (10 minute ride from the airport and to the Yas parks), wonderful pool area and private beach, clean rooms, attentive stuff, delicious food in the restaurant and at breakfast. At the check in we were offered a free upgrade to the room with sea view and it was wonderful to sit on the balcony end enjoy beautiful sunsets. I definitely will return to this hotel in my next Abu Dhabi trip.
Response from Property: Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
MPur
Standard Plaza View
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
A fantastic hotel! Great location, amazing and friendly staff, food lovely and pool and beach were great. Would love to come back here and highly recommend to anyone. We really enjoyed Yas Island and this hotel made our holiday great
Response from Property: Dear Valued Guest,Thank you for taking the time to share your great experience. We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Guest User
Standard Plaza View
Stayed in Sep 2024
Travel with friends
10 review
3.5/5
Posted on Oct 27, 2024
Reception staff were average valet were slow beach bar staff very good nice hotel
Response from Property: Dear Valued Guest,I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Musalina
2 Single Beds Standard City View - Non-Smoking
Stayed in Oct 2024
Family
56 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Good location to visit all the theme parks n near to dubai
Response from Property: Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Amer
Club Suite
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Feb 4, 2024
Good location - large rooms
Response from Property: Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Ahmed
2 Single Beds Standard City View - Non-Smoking
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Good location
Response from Property: Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Guest User
2 Single Beds Standard Sea View Balcony
Stayed in Mar 2024
Family
5 review
4.0/5
Very Good
Posted on Apr 23, 2024
Overall stay was good. Price is fair and location and amenities are good.
Response from Property: Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Ilham Abdullayev
2 Single Beds Standard Sea View Balcony
Stayed in Sep 2024
Family
30 review
4.5/5
Great
Posted on Oct 31, 2024
This hotel is good for short stay
Response from Property: Dear Valued Guest,It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Guest User
2 Single Beds Standard Sea View Balcony
Stayed in Nov 2023
Family
1 review
2.2/5
Posted on Jan 1, 2024
Requested for twin beds not provided and at the beginning they said sea view not available which was earlier confirmed during the time of booking and the service is too bad even only one bottle of water kept during one day of stay.
Only the break fast is good
Response from Property: Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Anonymous User
Standard Plaza View
Stayed in Nov 2023
Family
4 review
3.7/5
Posted on Jan 2, 2024
Nice location for themepark lover. Hotel need a bit maintainace such as bathtub. Hotel provide shampoo, body wash and toothbrush. No shower cap!!
Response from Property: Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Nadja
1 King Bed Standard Sea View Balcony
Stayed in Jan 2024
Couples
4 review
4.5/5
Great
Posted on Feb 21, 2024
Super friendly and helpful staff, great location and good breakfast.
Response from Property: Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
NAVEEN PARSHOTAM
Standard Plaza View
Stayed in Oct 2023
Business travelers
18 review
4.0/5
Very Good
Posted on Nov 3, 2023
Very good hotel, close to Yas Island, breakfasts spread is good, neat and clean decent hotel for family and business travelers
Response from Property: Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
Guest User
1 King Bed Standard Sea View Balcony
Stayed in Jun 2024
Other
2 review
4.0/5
Very Good
Posted on Aug 19, 2024
Good experience
Response from Property: Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Haitham KhalilResort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND