Infinity Resort Reviews

Definitely is not a 5 star hotel because the management. The Hotel is new , good view don’t have access to the beach, location is good if you are searching for quiet place, the food is correct and the staff is nice and polite but they are really very bad organize and managed, when any of them take a brake none cover their position and the pool bar was absolutely alone during whole day and each time you need something have to go the restaurant for call them, we and more guest complained about but nothing happened. I tried to talk with the manager and explaintye situation but refuse talk with us.

The hotel is not bad, the room is not very big!

This resort is perfect for R and R. Things have changed in the surrounding area but not this place. The food was great. Shout our to Sy and Vincent who took such good care of us. They have a "rec" room in the basement with a pool table with proper pool cues. Also ping pong table, hockey set up, karaoke, area for kids and other games. Perfect for the occasional rainy day. The front desk staff was very helpful in organizing a trip for us. Thanks Michah and Resi! We'll be back!

This is a 5 star resort with the worlds WORST internet. It’s a joke, and simply unacceptable for the money we paid for this property. That being said, what’s even worse is managements utter refusal to address or compensate us for the inconvenience. They offered a “room upgrade” which did not suit our taste, and were unwilling to negotiate anything other than a 10% discount in the restaurant. Pray that if you come here, you have no issues, cause if you do, they don’t care. It’s unfortunate, because this really is a nice resort, now tainted with the biterness and resentment of a management team that has no interest in improving the guest experience.

We celebrated the 18th birthday of my sister last last night, and guess what? I was shocked by the servings and taste of the food; it was a lot of servings. Sincerely, I ordered too much food but ended up taking it out because servings are big. I will definitely come back here for another dinner date.

Premises …are quite new with two very nice and large pools facing the ocean plus a hot-tub for which you have to book. The resort looks as good as the photos so we were not disappointed. During our five nights we saw only very few people around the resort and the restaurant even though they were fully booked. They even have a game room with a pool table, PS4 and karaoke system. Food …is good with traditional Filipino dishes, especially the pork sinigang was very good (too fatty meat though). Would be nice with a few non-fast food Western options. Staff …were extremely service minded and made us feel very welcome. All spoke English fluently in addition to Tagalog. Wheat could have been better …not leaving a family with two small kids in 32 degrees at the port for 30 min even though we had made a clear agreement to be picked up …wifi in room 601 was horrible and I had to take a business meeting close to the restaurant …none of the pools had any shade whatsoever Overall we were very happy with our stay and will definitely come back (hopefully to better wifi 😀).

Breathtaking The place is perfect and recommended for those who would like to unwind. They have shuttle services for those who need a ride from the puerto galera port going to the resort. Staff are very accommodating and responsive. Highly recommended place.

Wonderful oasis of calm. Every part of this hotel is exceptional. Rooms are spacious and immaculate. Breakfast meets every taste and the menu choices for other meals are extensive. Swimming pool lovely with outstanding views. Staff are all charming and helpful.