Hotels With Airport pickup service in Riau Islands, Indonesia

Stayed at the 2 bedroom apartment & given the high floor. We had nice views from the balcony. Room furnishing looks a bit outdated, tattered day curtains, loose switch, crackling telephone set.. however, it was compensated with good water pressure in the two bathrooms and the whole apartment's air-conditioning is very cooling. The swimming pool is good. May consider giving this apartment another try next time.

Amazing trip. We booked the king ocean room for 2 nights and the service from start to end has been amazing. The hotel facilities are also relatively new and nothing was broken during our stay. The service staff at the two restaurants were especially hospitable and they really made this trip amazing. The hotel has unlimited access to the beach, so we really enjoyed ourselves. Adjacent is also some food shops which open during the weekend. Special shout-out to the following people who made this trip amazing. - Unknown, Service staff I communicated via email - Kaleb, Front desk - Fauzi, Best Brew restaurant - Tilla, Best Brew restaurant - Dona, Rempa restaurant

The check in was fast, with 10min you will get into your room. Managed to try out their breakfast set for 3 days. Everyday will have a slight change in menu. Room is clean and cold. Location wise is very centralise to all the mall and 10 min away from harbour bay. Will come back and visit again

the service by the staffs is good. the staffs are friendly. my experiences is marred by someone smoking in the hotel floor and room. I have smell that someone smoke at the level such that the smoking smell is very strong in the corridor even though there are sign to says no smoking and you have to acknowledge that you will be fined for smoking in the hotel. Can even smell the someone smoking while in the room and believe the smell comes in via the vent in the bathroom. Due to the long weekend, hence the hotel is fully booked and the staffs struggle to replenish the food for breakfast. but i dont deny the fact that the location is amazing.

As seen from reviews, we drop by a supermarket stocked up before dropping at the wonderful resort. Everything here is good but aging but the rooms are well maintained. When we reached, we were given a choice paid to upgrade to Tirta beach side. Which is the better side. Loved the island bar during evening but the menu is limited, so is the over price japanese restaurant and the main restaurant. Only thing good was it open 24HRs and the food / B'fast was just OK. The only Mart was not opened. Maybe it's open only on weekends. During low tide you could see alot of crabs n fishies. I advise you to visit a supermarket before you check in and check with them about what activity you are kin to do.

Had a great stay. If you want to have all in one taste of Indonesian breakfast, here is the place. They have many options available. My family and I had a wonderful time swimming in the pool. The hotel is just opposite of a shopping mall and next to the ferry terminal. Will come back to stay again.

Second stay here. Check in took just 5 minutes. Staff were friendly. Stayed on 7th floor this time but could still hear the ktv on 4th floor. Location was great, walking distance to mosque. Pool was deep, up to 1.9 metres and huge. Also a jacuzzi pool. Foot reflexology was fully booked though. Will be back again.

Absolutely loved my stay at the Holiday Inn Resort! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick and smooth. The room was spotless, beautifully decorated, and had all the amenities I needed—plus, the bed was incredibly comfortable. I especially appreciated the little touches like complimentary bottled water, fresh towels, and a cozy robe and slippers. The hotel’s location is perfect and within walking distance of great shops and restaurants. The on-site restaurant served some of the best meals I’ve had on vacation, and the breakfast spread each morning was top-notch. Couldn’t have asked for a better experience. I’ll definitely be coming back and recommending it to everyone I know!

We had a fantastic 4-day, 3-night family getaway at this resort! Our kids (6 & 8) loved the facilities, including the kids' club (complimentary, though optional activities come with a fee) and pools (both our villa's and the beach bar tiigo's). The service was top-notch, with friendly and attentive staff going above and beyond. While the location was out in the middle of seemingly nowhere, and cleanliness was good but not perfect, the exceptional service and facilities made up for it. The prices for food and activities are high and very much resort priced (around Singapore pub prices for drinks and food), but you have to option to order food delivery via Grabfood (collect from main lobby) so you can pick and choose. Seafood dinner at Pantai restaurant was good. Enjoyed the spa wellness programmes too, but again, very pricey. All said though, we wish we had more days there to try out all the family and outdoor activities, and we'd definitely recommend and return!

I had a great stay and good night sleep , good location with many eateries, massage centre and spa , money changer, walking distance to Nagoya hill mall and the breakfast is widely spread although the western selection is limited, they provide basic amenities such as slippers, toothbrush , shampoo and soap , water bottle and hairdryer, also has deposit box even small fridge, good value for money if you are on budget, I will definitely comeback and book again in the next visit and will recommend this hotel .

Stayed at the 2 bedroom apartment & given the high floor. We had nice views from the balcony. Room furnishing looks a bit outdated, tattered day curtains, loose switch, crackling telephone set.. however, it was compensated with good water pressure in the two bathrooms and the whole apartment's air-conditioning is very cooling. The swimming pool is good. May consider giving this apartment another try next time.

The check in was fast, with 10min you will get into your room. Managed to try out their breakfast set for 3 days. Everyday will have a slight change in menu. Room is clean and cold. Location wise is very centralise to all the mall and 10 min away from harbour bay. Will come back and visit again

the service by the staffs is good. the staffs are friendly. my experiences is marred by someone smoking in the hotel floor and room. I have smell that someone smoke at the level such that the smoking smell is very strong in the corridor even though there are sign to says no smoking and you have to acknowledge that you will be fined for smoking in the hotel. Can even smell the someone smoking while in the room and believe the smell comes in via the vent in the bathroom. Due to the long weekend, hence the hotel is fully booked and the staffs struggle to replenish the food for breakfast. but i dont deny the fact that the location is amazing.

As seen from reviews, we drop by a supermarket stocked up before dropping at the wonderful resort. Everything here is good but aging but the rooms are well maintained. When we reached, we were given a choice paid to upgrade to Tirta beach side. Which is the better side. Loved the island bar during evening but the menu is limited, so is the over price japanese restaurant and the main restaurant. Only thing good was it open 24HRs and the food / B'fast was just OK. The only Mart was not opened. Maybe it's open only on weekends. During low tide you could see alot of crabs n fishies. I advise you to visit a supermarket before you check in and check with them about what activity you are kin to do.

Had a great stay. If you want to have all in one taste of Indonesian breakfast, here is the place. They have many options available. My family and I had a wonderful time swimming in the pool. The hotel is just opposite of a shopping mall and next to the ferry terminal. Will come back to stay again.

Second stay here. Check in took just 5 minutes. Staff were friendly. Stayed on 7th floor this time but could still hear the ktv on 4th floor. Location was great, walking distance to mosque. Pool was deep, up to 1.9 metres and huge. Also a jacuzzi pool. Foot reflexology was fully booked though. Will be back again.

We had a fantastic 4-day, 3-night family getaway at this resort! Our kids (6 & 8) loved the facilities, including the kids' club (complimentary, though optional activities come with a fee) and pools (both our villa's and the beach bar tiigo's). The service was top-notch, with friendly and attentive staff going above and beyond. While the location was out in the middle of seemingly nowhere, and cleanliness was good but not perfect, the exceptional service and facilities made up for it. The prices for food and activities are high and very much resort priced (around Singapore pub prices for drinks and food), but you have to option to order food delivery via Grabfood (collect from main lobby) so you can pick and choose. Seafood dinner at Pantai restaurant was good. Enjoyed the spa wellness programmes too, but again, very pricey. All said though, we wish we had more days there to try out all the family and outdoor activities, and we'd definitely recommend and return!

I had a great stay and good night sleep , good location with many eateries, massage centre and spa , money changer, walking distance to Nagoya hill mall and the breakfast is widely spread although the western selection is limited, they provide basic amenities such as slippers, toothbrush , shampoo and soap , water bottle and hairdryer, also has deposit box even small fridge, good value for money if you are on budget, I will definitely comeback and book again in the next visit and will recommend this hotel .

The location of this place is great, and everything else was satisfactory. However, it can get a bit noisy during the night, especially if you're staying in a corner room. I’d recommend avoiding corner rooms if you're a light sleeper. Other than that, it was a decent stay.

Very old, slightly run down vibes in this hotel. Mixed feelings, because it's situated quite central in Batam and clearly one of the cheaper options available. The gym is pretty good, many different machines and clean. Pool out of maintenance for a long time now and quiet small anyway. The AC is very loud but works well. Room spacious but carpet etc are old and don't give off a very clean vibe. Most areas of the hotel are pretty dim lit, adding to the old vibes.

Stayed at the 2 bedroom apartment & given the high floor. We had nice views from the balcony. Room furnishing looks a bit outdated, tattered day curtains, loose switch, crackling telephone set.. however, it was compensated with good water pressure in the two bathrooms and the whole apartment's air-conditioning is very cooling. The swimming pool is good. May consider giving this apartment another try next time.

The check in was fast, with 10min you will get into your room. Managed to try out their breakfast set for 3 days. Everyday will have a slight change in menu. Room is clean and cold. Location wise is very centralise to all the mall and 10 min away from harbour bay. Will come back and visit again

the service by the staffs is good. the staffs are friendly. my experiences is marred by someone smoking in the hotel floor and room. I have smell that someone smoke at the level such that the smoking smell is very strong in the corridor even though there are sign to says no smoking and you have to acknowledge that you will be fined for smoking in the hotel. Can even smell the someone smoking while in the room and believe the smell comes in via the vent in the bathroom. Due to the long weekend, hence the hotel is fully booked and the staffs struggle to replenish the food for breakfast. but i dont deny the fact that the location is amazing.

I had a great stay and good night sleep , good location with many eateries, massage centre and spa , money changer, walking distance to Nagoya hill mall and the breakfast is widely spread although the western selection is limited, they provide basic amenities such as slippers, toothbrush , shampoo and soap , water bottle and hairdryer, also has deposit box even small fridge, good value for money if you are on budget, I will definitely comeback and book again in the next visit and will recommend this hotel .

The location of this place is great, and everything else was satisfactory. However, it can get a bit noisy during the night, especially if you're staying in a corner room. I’d recommend avoiding corner rooms if you're a light sleeper. Other than that, it was a decent stay.

Very old, slightly run down vibes in this hotel. Mixed feelings, because it's situated quite central in Batam and clearly one of the cheaper options available. The gym is pretty good, many different machines and clean. Pool out of maintenance for a long time now and quiet small anyway. The AC is very loud but works well. Room spacious but carpet etc are old and don't give off a very clean vibe. Most areas of the hotel are pretty dim lit, adding to the old vibes.

1st time here with wife due to TikTok ads abt this hotel. Check in was fast, was given mid floor. Room corridor was humid, stuffy & very loud music. (even can hear when we closed our door), room is spacious. Tv has many local channels & SG channels. King bed is huge n comfy. Toilet has bidet n water pressure is good, there is a mini fridge. Aircon is cool fast, the view not so much( city view with lots of constructions works), breakfast was So-So.( came at 8.45am & 80% of foods & beverage is out.. & didnt topup, the bread corner is stale & hard) foods taste bland, not much of local delicacies. Meats( chicken, beef n even fish) are dry & hard. Breakfast restaurant has many service staffs but only a few females staffs are attentives & the rest mostly hang around doing nothing & talking at the bar station. I even ordered room service on 1st night, foods are ok but the chicken tasted abit weird as i got sick after eating it.🤢🤮 ( nausea, diarrhoea & vomitted 3x) but luckily i hv all the medications. Nearby hotel hv many good affordable local foods which is far more better then the hotel. Some hotel staffs have stucked up attitudes. Which i cant say much🤦🤦. Hotel is near to Nagoya mall. Overall is okok only. Not up to my expectations. Had better experiences on other 3☆ hotel brands.

The location of the hotel is good with many amenities and eateries around.. it’s very near to Nagoya Shopping mall. The hotel’s breakfast needs improvement. Varieties are little and some are cold. It’s kinda noisy in the morning if you stay at low level. Around 8am, it’s kinda busy and noisy downstairs. It may disturb your sleep in the morning.. or even the rest of the day.. Overall, the stay is still quite ok.not a super good one but still acceptable with the amount paid.

Good location for food and massages. Rooms and facilities need to improve. Good room rate compared to others surrounding hotel.

Great place to stay. There’s backdoor if you going to Nagoya mall. Wish there’s backdoor if going to first spa and shop around Aston Nagoya. The room are clean and staff are helpful. The breakfast are good.

Amazing trip. We booked the king ocean room for 2 nights and the service from start to end has been amazing. The hotel facilities are also relatively new and nothing was broken during our stay. The service staff at the two restaurants were especially hospitable and they really made this trip amazing. The hotel has unlimited access to the beach, so we really enjoyed ourselves. Adjacent is also some food shops which open during the weekend. Special shout-out to the following people who made this trip amazing. - Unknown, Service staff I communicated via email - Kaleb, Front desk - Fauzi, Best Brew restaurant - Tilla, Best Brew restaurant - Dona, Rempa restaurant

Absolutely loved my stay at the Holiday Inn Resort! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick and smooth. The room was spotless, beautifully decorated, and had all the amenities I needed—plus, the bed was incredibly comfortable. I especially appreciated the little touches like complimentary bottled water, fresh towels, and a cozy robe and slippers. The hotel’s location is perfect and within walking distance of great shops and restaurants. The on-site restaurant served some of the best meals I’ve had on vacation, and the breakfast spread each morning was top-notch. Couldn’t have asked for a better experience. I’ll definitely be coming back and recommending it to everyone I know!

Perfect quiet side of Bintan, luxury and spacious villa room - Upper Garden. Free pickup at ferry terminal. All front desk requests made via WhatsApp or room phone. Super fast response!! Facilities were practical like bicycles per villa, gym, spa, kids playhouse, water sports and 3 dining restaurants for selection. Bed was medium firm, clean bathtub, good water pressure for standing rain shower, attached hairdryer was all great! Buggy service to get around by dialing 0. Custom text bed decor and turn down service available for free. Recommend for couples! Good breakfast with live stations - egg station, waffle pancake station, noodles station, bubur station (congee). Free activities like towel art, Farm animals feeding - rabbit and chicken. Pool was clean, no leaves/sand. Baby wading pool available too. Pool bar menu was good with live band nights. Indonesian cuisine at Rica Rica is highly recommended. Can skip Rimbun Grill, our chicken was overdone. Superb getaway for 2 nights!!! Singaporean approved!

The property has lots of potential and service staff have wonderful attitude. it just opened in Oct, so not everything is fully up just yet. It was generally a nice stay but several small disappointments added up and we conclude we would stay elsewhere if we returned to Bintan (although probably not soon). - we were fortunate to get the room early at check-in (~1230pm) cos the room was ready. - F&B team had the most hiccups. we had late lunch on the first day - the restaurant was not busy but they could not cope with orders. we waited over 40mins and other tables that came later were served before us. food was not even piping hot when it arrived, which is weird—was it sitting around and just not served?? - subsequent days’ breakfast at the same and only restaurant also always had something up. e.g. long waits, forgotten orders, and when we asked about items, two of them would turn up. that said, all the staff were super nice, and we’re grateful — albeit still disappointed. - the room was very pretty but there’s an impractical design flaw on the hanging lamp on the bedside. it rattles every now and then due to the AC. i ignored it fine but it drove my husband mad 😅 he had to cushion it with a hand towel. - the in-room phone was also strange. we had to try many times to dial ‘0’ for guest services — there’s no other number to call. it sometimes sounded like it was ringing/connecting but nothing was happening. - housekeeping didn’t clean our room the whole time we were out on day 2. only came when we were back resting at 5+pm. - indigo doesn’t allow sharing of facilities with sister hotel, which frankly is a missed opportunity these days. i’ve lost count of the number of resorts who do it and market it as a plus point. it almost seems weird that they don’t when it’s virtually connected to IHG. - hadn’t realise this but they don’t brand themselves as a family hotel so there’s no kids club. don’t pick this place if u need a place to entertain your kids. i was surprised that a beach resort didn’t have a kids club 😆 - the hotel wanted to impose a surcharge on my 5yo who was sharing the same room same bed and not (in my opinion) consuming significantly more resources than another guest who may have been just a couple without a kid. we’ve been to many other properties that brag a “kids stay free” concept unless u ask for an extra pullaway bed. anyways, while the charge is relatively common, when asked about what the charge goes toward, the explanation i was offered was weak. and after the stay, all the more i didn’t feel there was much to justify this so called additional charge.

Enjoyed our stay at ANMON. The customer service was really good and staffs were really friendly. They greeted us wherever we go and we felt welcomed. The glamping tent and toilet were really nice and comfortable.

This apartment-style accommodation offers the luxury of a private beach, making it an ideal getaway. The receptionists, Gazza and Tasia, provided exceptional service during the check-in and check-out process. They went above and beyond by assisting with reservations at the Banyan Tree restaurants, ensuring both transport and seat arrangements were seamlessly taken care of. The dining experience at Treetops and Saffron was outstanding—every dish was splendid and memorable. The private beach was immaculately maintained and pristine, offering a relaxing environment. My child especially enjoyed playing in the soft, clean sand, making it a perfect family-friendly destination.

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

Had a wonderful experience! Service staff were polite and welcoming ! Had a free upgrade of room as well, probably as travelling during non peak period, had complimentary bfast as well !! Really pretty resort and relaxing time here

I had a great two-night stay at Alltrue. The staff were friendly though not of them can speak English. The location was peaceful, and the room was spacious and clean. Facilities like the spa, gym, and sauna were excellent, and the buffet breakfast had plenty of delicious options. Highly recommended!

1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....