I booked a room with a high floor city view online but they just gave me a room with low floor garden view. Therefore, I asked them to change the room with a city view for me.
They assigned me to a low floor city view this time. I've already given up on the levels of the floor aiming to make everyone's life easier. However, I discovered that the door can't be locked and the sink drains really slow in a speed that is honestly unacceptable in my new room. I was really frustrated to go down to the reception to change a new room again.
As a 4 star hotel, I'm absolutely disappointed that they didn't even have the intention to come up to my room and pass me a new room key with apologies but instead, they asked me to go down with all my luggages to pick up a new room key TWICE.
Poor service attitude from the reception lady with a long blonde hair and big round eyes, naming ”Cindy”.
The room is modern and spacious but the door lock can't function properly still. Plus, there're only TWO complimentary bottles of water per stay (no matter how long your stay is), so it's quite inconvenient that you need to buy the water in the lobby at a higher price or anywhere before you return to the hotel.
The location of the hotel is good, there're bus, metro, fast food restaurants, Starbucks nearby with a very nice city landscape.
Fantastic hotel and brilliant location. The beds were comfy and large as were the rooms. There isn’t really the best view out of the hotel rooms, but that isn’t a problem as I found the hotel is a place to use as a base. There were some road works and construction taking place outside of the hotel during my stay. This didn’t impact on the night time and was quiet. The construction works weren’t very well segregated during the day, so this is something to bear in mind. Breakfast is included and is to a high standard and fantastic quality. A good stay all round.
From the warm welcome by the reception team, to the comfortable rooms, nice and great value dinner and fantastic breakfast we were delighted that we chose to stay here before flying home. When we're next overnighting Budapest Airport we'll definitely be staying here.
The location is superb, right on the riverbank and directly opposite the Parliament Building. It's also incredibly convenient, with the metro station just a minute's walk away. The room size and amenities are standard, nothing particularly remarkable. The front desk staff were quite helpful, and the restaurant boasts a fantastic view!
The park plaza was a last minute choice for us as we had originally booked into an extremely horrifying Airbnb but we were so lucky to book their last room! It’s in such a prime location with a beautiful view of the parliament building and tram / metro stops within a 5 min walk.
The staff were really accommodating and informative and always smiling which is so lovely to see in the morning.
The only issue we experienced was the malfunctioning AC but they tried their best to resolve it and even offered a room change and complimentary drinks to show their care.
Overall, it was a great stay and I will definitely look to them next time k go to Budapest. Thank you!
Fantastic! This stay truly exceeded my expectations. The location is excellent, and the hotel's environment is very pleasant. The facilities are modern and new. It offers a standard comparable to a European 4-star hotel, yet comes at a very affordable price. Highly recommended!
I have stayed at this hotel several times before, and is my ”go to” hotel in Budapest. On this occasion I was not able to stay at the hotel because of an urgent business issue requiring me to fly to Frankfurt immediately. The staff were excellent in helping me reschedule my pick up for the airport transfer, as well as allowing me access to the room (it was a none refundable booking) several hours before the 3pm check in time so I could have a couple of hours rest and much needed shower after an overnight flight. The understanding and help shown by the staff was outstanding and much appreciated. Definitely this will continue to be my ”go to” hotel in Budapest.
Hotel was in the perfect location, close to almost every one of the famous spots in Budapest
Also very close to a stop of the Hop On/Hop Off bus.
The Staff was very nice, friendly and helpful
Breakfast was incredible and rich with options
This accommodation is not in the city center, but 15 15-minute bus ride will bring you there. The room is spacious and clean, and breakfast is also nice. They serve miso soup and rice with Japanese-style seaweed (Nori), which should be great for visitors from East Asia.
A fantastically clean and very well located hotel. Right in the centre of town and has just enough to provide a comfortable stay.
However, the 8:30am knocks from housekeeping are very annoying and a fridge is something management should consider - as there is room for one. Breakfast pastries and coffee were great, but hot items lacking and need improvement.
Amazing
89 reviews
9.4/10
Price from
QAR 456
per night
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9.7/10
Amazing
GGuest UserVery friendly and helpful staff. They offered us a complimentary upgrade. Great facilities at the hotel, including billiard and gym room for free. The room was spacious, the bathroom was gigantic. The toiletries they offered are from penhaligons. The breakfast was fantastic with a great variety of choices. A very exceptional experience. Will definitely come back.
GGuest UserCarlton Hotel is truly excellent. Its location is superb, being very close to Buda Castle, just a 5-minute walk away, and only 200 meters from the western end of the Széchenyi Chain Bridge. While not a large hotel, it is exceptionally clean, and the service is outstanding.
Despite arriving early in the morning, well before the standard 3 PM check-in time, the reception staff were incredibly accommodating and allowed me to check in at 11 AM. The room was modern and impeccably clean.
Upon check-out, Ms. Reka not only gifted me with honey but also kindly arranged a taxi for me.
Carlton Hotel truly stands out as one of the best hotels here. I will definitely be returning on my next visit.
SSatyaprakash ChauhanI absolutely loved my stay at this hostel! It was incredibly clean and spacious, which made a huge difference. The shower in the 6-bed dorm was surprisingly great — definitely one of the best I’ve experienced in a hostel. I only stayed for one night, but it was a really positive experience. The location is perfect, with multiple supermarkets nearby and everything easily accessible. Highly recommend!
GGary "Tom" ThomasFrom the warm welcome by the reception team, to the comfortable rooms, nice and great value dinner and fantastic breakfast we were delighted that we chose to stay here before flying home. When we're next overnighting Budapest Airport we'll definitely be staying here.
RRoxyThe park plaza was a last minute choice for us as we had originally booked into an extremely horrifying Airbnb but we were so lucky to book their last room! It’s in such a prime location with a beautiful view of the parliament building and tram / metro stops within a 5 min walk.
The staff were really accommodating and informative and always smiling which is so lovely to see in the morning.
The only issue we experienced was the malfunctioning AC but they tried their best to resolve it and even offered a room change and complimentary drinks to show their care.
Overall, it was a great stay and I will definitely look to them next time k go to Budapest. Thank you!
GGuest UserAbsolutely great location. Customer service is top notch. Had to wait around 20 mins for check in though but would say that the hotel is great if you want to stay in the centre
Hotel near District V-Belvaros-Lipotvaros, Budapest
Price per night from:QAR 333
8.5/10
Very Good
--Nancy-Overall, our stay at the Mercure Budapest Castle Hill Hotel was okay as there were some areas that could be improved. The hotel front area had a warm and inviting ambience, which was nice.
Upon arrival, we requested a top-floor room, but the staff recommended keeping our current room as it offered a better view. We appreciated their insight and decided to stay where we were. The hotel’s location was decent—about a 20–30 minute walk to the city area, making it manageable.
The bedroom itself was spacious and comfortable, providing plenty of room to relax. However, the bathroom and toilet were quite small, which made them feel a bit cramped. Additionally, while the room was clean, the bathroom was less so. We noticed hair left behind, and there was little to no body wash gel provided. The towels were dirty upon arrival, requiring us to request new ones on the first day.
One frustrating experience was with the housekeeping staff. On our second morning, we wanted to sleep in, but were interrupted twice—once at 10 AM and again at 11 AM—by a cleaner knocking to check when we would be leaving. When I confirmed that the checkout time was indeed 12 noon, I didn’t understand why they felt the need to rush us out. It felt unnecessary and a bit intrusive.
Despite these issues, our stay was generally fine. If the hotel could improve housekeeping efficiency, ensure cleaner bathrooms and amenities, and provide a bit more space in the bathroom area, it would be an even better experience.
MMirabdulOur recent stay at the Pullman Budapest was largely positive, though with a couple of minor hiccups. Upon arrival, we were immediately impressed by the fantastic service and the hotel's unexpected kindness in upgrading our room.
The room itself was quite stylish and comfortable, featuring a clean, minimalist aesthetic with a large, inviting bed and crisp white linens, as seen in the photo. The artistic wall mural behind the bed added a unique touch of warmth and color to the space. The bathroom, which appears to be integrated into the room's design, was modern and well-appointed with a sleek sink and ample towel storage.
However, our initial experience was marred by a blocked sink in our upgraded room, which, while frustrating, was resolved within two days. Another somewhat unusual incident occurred late one night when we requested a refill for our water bottles; we were asked to bring the bottles down to the reception for refilling, which felt a bit unconventional for a hotel of this caliber.
Despite these minor issues, the Pullman Budapest proved to be a decent hotel, offering good service and comfortable accommodations.
CCyrilleNice pool, very clean and not a lot of people. Breakfast is expensive so I didn't take it.
Beds are great, big and firm but not hard.
Well located just at the entrance of metro line 2 that goes pretty much everywhere nice.
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