We had an amazing stay at Bamboo! After a disappointing experience with our previous Airbnb, we came across Bamboo’s listing and were impressed by the great deal—so we made the switch, and honestly, it was the best decision we made on this trip.
The hotel is incredibly clean—you’ll feel completely comfortable walking around barefoot. When we couldn’t figure out how to turn on the air conditioning, we called the front desk and were blown away by how prompt and helpful the staff were; someone came up within a minute and resolved the issue immediately.
A special shoutout to Julie, who made our stay extra memorable! She was so kind and went above and beyond, even helping us arrange a taxi to the train station.
Also, don’t miss the hotel breakfast—it’s fantastic! The pho is a must-try, and the fresh fruits were so sweet and refreshing.
Highly recommended for anyone looking for comfort, cleanliness, and top-notch hospitality!
I had a really great stay here! The room was clean, comfortable, and the view was absolutely breathtaking – I could sit by the window for hours just enjoying it. The staff were kind and helpful, and check-in was smooth. The location made it easy to get around, with cafes and shops nearby. Overall, I’m really glad I booked this place, and I would definitely stay here again next time.
Highly recommended hotel in Sapa. Breakfast is superb. Hot chocolate was so good. Very accessible, staff were friendly and helpful. We booked the fansipan through the hotel but unfortunately we couldn’t make it on time. We asked the staff if we are able to go the following day, and luckily, they were able to accommodate us even tho the ticket is valid only for one day. We’re so grateful for them. ❤️❤️❤️
Breakfast ⭐️⭐️⭐️⭐️⭐️
Cleanliness ⭐️⭐️⭐️⭐️⭐️
Ambience ⭐️⭐️⭐️⭐️⭐️
Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive.
Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable.
Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside.
Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.
Overall very good. The hotel service staff is very professional. The location is convenient. The surrounding markets, supermarkets and restaurants are very convenient. It is very close to the customs. It takes 20,000 to 30,000 VND to get there by taxi. It takes more than ten minutes to walk.
Hotel service was good if you don't mind the location near cemetery. Is opposite the hotel,, some room facing the cemetery. So if. You book request for mountain view than is OK. Breakfast good. Spa so so n price expensive than other place. We had our dinner at the coffee house on the day when we arrived . Food taste not too bad. Price a little high. Over all the hotel was good.
The hotel is clean and new. The rooms are spacious compared to the ones we stayed in Hanoi. I’m one who values space and this hotel fits my criteria.
Toilet is also huge. It has a shower area and a bathtub. It is also well lit. Amenities are provided and are of good quality.
The hotel is right on top of the hill. Great view and privacy. Extremely near to the well known attractions called the Fansipan.
The hotel has a wide selection for breakfast; from local, to western.
The hotel can be inaccessible due to its location. But you can always call a GRAB with only costs SGD2-5 to the tourist attractions.
Staff are extremely helpful and polite. I will be sure to visit this hotel again in the near future.
The size of room is big. There are 2 swimming pool where 1 is at rooftop (not heated) but nice view and other at level 1 which is heated. There is also small gym. There are no water cooler at sight. The selection of breakfast is good. They gave us surprise for our honeymoon trip as shown. Location is generally near the church.
The hotel is very nice. The room is very clean and the bed is very comfortable. We are a family of three with a baby. It is very quiet at night, especially the room service. The front desk has arranged the room.
The resort is designed for private retreat. Great service. Just right outside and not too far from the city. I really feel at peace staying there. Love the view of Fansipan right from my bed. The bathrobe is very fluffy and comfortable, please have them for sale next time I’m staying.
Everything in the room function well except the bath tub that flood the whole bathroom area when drains. It dried out pretty quick tho.
The room is mostly quiet and tranquil, away from all traffic noises, however, mind the sound proof in room as karaoke is the culture!!!
Very Good
85 reviews
8.5/10
Price from
IDR 1,316,478
per night
Check Availability
See All Hotels With Gym in Lao Cai Province
Recent Reviews for Lao Cai Province Hotels
See all
8.5/10
Very Good
JJJJSWSThe resort is designed for private retreat. Great service. Just right outside and not too far from the city. I really feel at peace staying there. Love the view of Fansipan right from my bed. The bathrobe is very fluffy and comfortable, please have them for sale next time I’m staying.
Everything in the room function well except the bath tub that flood the whole bathroom area when drains. It dried out pretty quick tho.
The room is mostly quiet and tranquil, away from all traffic noises, however, mind the sound proof in room as karaoke is the culture!!!
JJiaYiWe had an amazing stay at Bamboo! After a disappointing experience with our previous Airbnb, we came across Bamboo’s listing and were impressed by the great deal—so we made the switch, and honestly, it was the best decision we made on this trip.
The hotel is incredibly clean—you’ll feel completely comfortable walking around barefoot. When we couldn’t figure out how to turn on the air conditioning, we called the front desk and were blown away by how prompt and helpful the staff were; someone came up within a minute and resolved the issue immediately.
A special shoutout to Julie, who made our stay extra memorable! She was so kind and went above and beyond, even helping us arrange a taxi to the train station.
Also, don’t miss the hotel breakfast—it’s fantastic! The pho is a must-try, and the fresh fruits were so sweet and refreshing.
Highly recommended for anyone looking for comfort, cleanliness, and top-notch hospitality!
GGuest UserHighly recommended hotel in Sapa. Breakfast is superb. Hot chocolate was so good. Very accessible, staff were friendly and helpful. We booked the fansipan through the hotel but unfortunately we couldn’t make it on time. We asked the staff if we are able to go the following day, and luckily, they were able to accommodate us even tho the ticket is valid only for one day. We’re so grateful for them. ❤️❤️❤️
Breakfast ⭐️⭐️⭐️⭐️⭐️
Cleanliness ⭐️⭐️⭐️⭐️⭐️
Ambience ⭐️⭐️⭐️⭐️⭐️
HHazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
UUAGJAQThe hotel is clean and new. The rooms are spacious compared to the ones we stayed in Hanoi. I’m one who values space and this hotel fits my criteria.
Toilet is also huge. It has a shower area and a bathtub. It is also well lit. Amenities are provided and are of good quality.
The hotel is right on top of the hill. Great view and privacy. Extremely near to the well known attractions called the Fansipan.
The hotel has a wide selection for breakfast; from local, to western.
The hotel can be inaccessible due to its location. But you can always call a GRAB with only costs SGD2-5 to the tourist attractions.
Staff are extremely helpful and polite. I will be sure to visit this hotel again in the near future.
HhalfdotzThe size of room is big. There are 2 swimming pool where 1 is at rooftop (not heated) but nice view and other at level 1 which is heated. There is also small gym. There are no water cooler at sight. The selection of breakfast is good. They gave us surprise for our honeymoon trip as shown. Location is generally near the church.
RRaamih MohamedI had a really great stay here! The room was clean, comfortable, and the view was absolutely breathtaking – I could sit by the window for hours just enjoying it. The staff were kind and helpful, and check-in was smooth. The location made it easy to get around, with cafes and shops nearby. Overall, I’m really glad I booked this place, and I would definitely stay here again next time.
VViolet YoongBeautiful hotel - service leaves room for improvement
We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am.
I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up.
A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself.
After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated.
Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly.
Overall a good, clean hotel - a bit far from the town but that’s a good thing.
Facilities are good and plenty - you probably don’t even need to go to the town area.
Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.
JJunior CarlosWe had a great time in Alaina Hotel & Spa. The staffs are very accommodating, polite and friendly. The hospitality is truly amazing. Great location and view of the mountain and monorail from our balcony. We will definitely come back and recommend this hotel to our friends and relatives. One of the best hotel in SaPa.
GGuest UserI booked the family room with baloncy. The room is large, with a king bed, it has a separator, then a bulk bed. Thus it is very good for 4 pax to stay.
The bed is comfortable, not to soft and to my liking.
The hotel is just next to the Sapa market and bus station. If you like to buy local stuff like nuts, it is very convenient.
To walk to Sun Plaza (Sapa station) and there are many restaurants and cafes, it is about 20 mins walk.
Sapa is a small town, thus you will not get lost.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.