I book 1 day in executive suite and got corner room. The view from balcony is excellent. The room is huge. It was an exciting stay here. The service are very good and facilities are excellent and various. I did enjoy my breakfast.
However, unfortunately, in the bath tub when the engine for jacuzzi turned on, the water out is very smell and caused mood drop significantly. We bring bath bomb and even using 3 pieces, it is not nice.
Management need to concern to check on this.
I love this hotel! I will come back again.
Its nearer to lembang area? Hence it gets abit cold with the wind blows, especially in the morning! But that makes a perfect morning breakfast view & atmosphere.
Staff are friendly and nice, they can speak english well too - plus points since my bahasa was.. not good, haha
Love the amenities so much too, there’s kids club (alot of variations for children to play with). The pool’s amazing, as well as the koi pond ( you get to feed for free).
Only downside is that, the room isnt soundproof. I took the one facing the mountain area, i can hear people walking/closing/locking their door. You can a
also hear the waterfall from the pool area (but this is nice) hahah. I really love the morning view through this room though, so amazing!
Other than that, love this hotel! Thank you for your service everyone! 👍
The stay was comfortable, and the rooms and bathroom were relatively clean. Pick the grand deluxe room facing golf course for best view. However, exploring the nearby areas on foot can be challenging due to the narrow roads, so taking a Bluebird taxi is the best option for getting around. I especially loved the heated infinity pool, which stays open until 9 PM—a great way to unwind. The only downside was the limited vegetarian and vegan-friendly options on the restaurant menu.
Went to Bandung just because of this hotel 😅 perfect for those with young kids cause mostly everything is in this hotel. Both my kids loved it here, the mini zoo has free entry and the kids pool is heated 🤩 Room is big but has basic amenities. There was no view for this hotel but we didn’t mind. Close to Ciwalk mall, and there ware many alfamarts across the road.
Everything was perfect and the location is closed to Braga street. I was surprised because this hotel got a playroom for kids (free), a convenient store & a cafe to dine-in (for outsiders). The bed is so comfy even though the room I booked was not so big. The staff are polite and very attentive when I make a complaint about the hanger (there are missing hangers in my room). They also provide more hangers just in case I need that. But there are 2 things that I'm not so happy about: the toilet flooded with water every time we took shower and the lobby hotel (waiting area) is quite hot. Perhaps I will consider staying here again in the future. Thank u very much for your hospitality..
Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again.
I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.
The room is big and nice but the towels are in pretty bad condition and needed to be changed as they are very worn out and old looking. Breakfast had quite alot of variety and is not bad. Pool is very small.
I booked for one night n ended up to extent another night in the same hotel…. Its a great hotel in Bandung. Normally i like to hop hotels as i will make review vedios in utube but this hotel was good. Will surely stay here if i go to bandung again
Great
82 reviews
9.3/10
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IDR 1,097,340
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GGuest UserVery nice hotel. The lobby was gorgeous, cleanliness was excellent , and the location was also good.
EErwin Jingga1 booked 2 classic rooms. At the reception, they upgraded my rooms to superior/deluxe rooms at high floors. Service are good and fast. Every needs will be taken care quickly and seriously. The washtafel has a little problem, after they fix it, the manager send a box of cookies to apologize. Bottled water I must say is free flow, cause I got 8 bottles for the first night, and 12 bottles for the second night. Very generous.
IIzyan AliFood is nice, bed is amazing. Hotel room and view is great. Guest relations officers took the extra mile to celebrate my birthday and I am so thankful for tt. Amazing and great stay and will definitely choose hilton bandung again! Toilet bowl bidet spray to be clean more thoroughly as it is yellowish. Otherwise it is generally clean and comfortable! :)
AAidaLizLove the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.
JJulius DimasThis hotel is located in a strategic place that you can easiliy reach several places to visit, such as gedung sate museum, gasibu field, factory outlet, and restaurants.
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
HHanditoI recently stayed at Pullman Ciawi Vimala Hills Resort, and overall, I was very satisfied with my experience. Here’s a detailed review:
1. Cleanliness (5/5) ⭐⭐⭐⭐⭐
The resort maintains exceptional cleanliness throughout its premises. The rooms were spotless, with fresh linens and well-sanitized amenities. Common areas like the lobby, restaurants, and pools were consistently clean, showing great attention to detail in hygiene and maintenance.
2. Service (5/5) ⭐⭐⭐⭐⭐
The hospitality was outstanding. The staff was friendly, attentive, and always ready to assist with any requests. From the check-in process to housekeeping and restaurant service, everything was smooth and professional. They made sure every guest felt welcomed and well taken care of.
3. Facilities (5/5) ⭐⭐⭐⭐⭐
Pullman Ciawi offers top-notch facilities that cater to both relaxation and recreation. The pools were well-maintained, with beautiful views of nature. The spa, gym, and kids' play area were also excellent, making it suitable for all types of travelers. The resort’s lush gardens and serene ambiance added to the overall relaxing experience.
4. Location (5/5) ⭐⭐⭐⭐⭐
Situated in Vimala Hills, away from the city's hustle, the resort provides a peaceful retreat while still being accessible from Jakarta. The surrounding greenery and mountain views create a refreshing escape, perfect for relaxation. Despite being outside of Puncak’s main area, it remains convenient for those looking for a luxury getaway.
Final Verdict
✅ Highly recommended for those seeking a luxurious, clean, and peaceful stay with excellent service and facilities. Pullman Ciawi excels in providing a premium resort experience, making it a great choice for both couples and families. Would definitely return!
AAriaI booked for 2 nights and arrived around 4 PM. The check in process was smooth.
After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came.
I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation.
Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night.
Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok).
Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one).
Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel.
If you looking a place to relax and get a good rest, find another hotel.
GGuest UserHere's a template for reviewing a hotel, which can be tailored to specific experiences:
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### Review of the Cordela Hotel
**Date of Stay:** [Insert date]
**Room Quality:**
The rooms at the Cordela Hotel were [spacious/compact] and [well-appointed/sparsely furnished]. The bed was [comfortable/uncomfortable], and the room had [all necessary amenities/lacking in some amenities] such as [Wi-Fi, TV, minibar, etc.]. The cleanliness of the room was [impeccable/adequate/poor].
**Service:**
The staff at the Cordela Hotel were [friendly/aloof], [helpful/unhelpful], and [attentive/unattentive]. The check-in process was [smooth/lengthy], and the concierge service was [excellent/average/poor]. Housekeeping was [prompt/delayed] and did a [thorough/satisfactory/subpar] job.
**Amenities:**
The hotel offered a range of amenities, including [a gym, a pool, a spa, a restaurant, etc.]. The gym was [well-equipped/lacking in equipment], the pool was [clean/dirty], and the spa services were [luxurious/mediocre]. The restaurant served [delicious/average/disappointing] food, with a [wide/limited] variety of options.
**Location:**
The Cordela Hotel is located in [a convenient/remote] area, close to [major attractions, shopping centers, transportation hubs, etc.]. The surrounding neighborhood was [safe/vibrant/quiet] and offered [varied dining options, entertainment, etc.].
**Cleanliness:**
The overall cleanliness of the hotel was [exceptional/average/poor]. Common areas like the lobby and hallways were [well-maintained
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