Booked non-smoking room. Was given rooms on level 9th floor, which is a flexible floor where guests can smoke. I have asked what if there’s still smoke smell, the receptionist convince me that they ozone the rooms so shouldn’t have any smell. Room only ready at around 4pm (check-in starts at 2pm). Once i went in, the cigaratte smells was so strong, the staffs immediately sprayed deodorizer. Left the room, come back at 10pm, same smell. Called the service, no reply, called again to receptionist immediay ask to change room. They wanted to ozone the room again. It’s freaking 10pm, mind you. The guy ozone came and asked me whether i wasn’t aware with the floor flexibility. Mind you, i am paying for NON SMOKING ROOM, NOT FLEXIBLE ROOM. This hotel is a joke.
I am a returning client for many years.
Location is the best esp close to food restaursnt, pool and Lippo Salak as well as to Industrial areas.
Stagg are friendly.
The service from all the staff was excellent everyone was friendly, helpful, and very quick to respond to any request. One of the highlights of this hotel is definitely the view, creating a serene and beautiful atmosphere throughout the stay.
Been having staycation there for the longest time. Calm quiet location with the most friendly and helpful staff who remembers me even it was a year ago that I visited them.
Close by to Ikea or Aeon mall where you can have your shopping and dinning crave satisfied.
Since it is a new hotel, everything was clean and comfortable. It is directly connected to the Pakuwon Shopping Mall next door, so you can go shopping without getting wet even if it rains. There are many restaurants, so I think it is the best location in Bekasi. Also, the Revo Shopping Mall next door, about 30 meters away, is a little old, but it is directly connected to the station and is more comfortable than a taxi if you are going to Jakarta.
There was construction work going on at the hotel next door late at night, so the noise woke me up several times, but I think that is just a problem for now. Also, there are no convenience stores nearby, so there is no place to shop late at night.
stayed 1 night for business trip. stayed in 707. everything was good. the only minus point was the internet signal is always on & off. i thought maybe the room is far out on the corner of the building, so maybe the internet signal couldnt reach our room properly. bf was good. continental + indonesian food mostly. good job novotel. would stay here again for sure.
Good service, specially for breakfast
We are enjoy stay in hotel the mirah, they has cafe with nice coffee.
we will expect to repeat booking.
Good luck the mirah hotel
Enjoyed my stay here.
I celebrated wedding anniversary and inform the hotel, they prepared cake, decor and even free upgrade!
Got a problem with balcony door that cannot shut properly and cause the AC wouldn’t on. Called the housekeeping and they came 15 minutes later to fix it.
Warm pool is only small area for children, so don’t expect too much but my baby enjoyed her swim!
Want to try the Mad cow, unfortunately it is closed on Monday.
Amazing
217 reviews
9.5/10
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9.3/10
Great
MMarioKelvinIts a good hotel for a short escape from bandung city because the location is very near and can give u a different atmosphere.
IIzyan AliFood is nice, bed is amazing. Hotel room and view is great. Guest relations officers took the extra mile to celebrate my birthday and I am so thankful for tt. Amazing and great stay and will definitely choose hilton bandung again! Toilet bowl bidet spray to be clean more thoroughly as it is yellowish. Otherwise it is generally clean and comfortable! :)
SSurjadi SantosoA very memorable experience during our stay at Hotel Indigo began with check-in at the receptionist, where we were surprised to be informed that our room had been upgraded to the King Suite City View by the receptionist's staff (sorry, forgot to ask his name, a young man with glasses and polite words), and ended with check-out at the receptionist.
During our stay at Hotel Indigo, the service was excellent; there was welcome food and snacks in the room, and the service continued at our breakfast meal, which received a warm greeting and service from the personnel (particularly Mr. Lucky) and the restaurant.
The pleasant position is relatively far from the city center, so it is quiet to rest, but if you want to explore Bandung, it is also close to fascinating attractions.
With this experience, we want to make another trip to Hotel Indigo Bandung Dago Pakar, where we hope to find more surprises and kind and attentive service for hotel guests.
Hopefully, this Indigo Hotel will be more profitable and continue to be a desirable place to stay for vacation, rest, or meetings.
GGuest UserThe wifi connection is not good and only last 5 minutes even the technician came to visit.
the connection on off and really not as 4 star hotel.
And the parking lot, its not easy to go in and out and its space only limited especially for high season, when you are in, and u wont go out as no parking space left haha..
Overall its good hotel for staycation.
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
NNovellina FebridianEnjoyed my stay here.
I celebrated wedding anniversary and inform the hotel, they prepared cake, decor and even free upgrade!
Got a problem with balcony door that cannot shut properly and cause the AC wouldn’t on. Called the housekeeping and they came 15 minutes later to fix it.
Warm pool is only small area for children, so don’t expect too much but my baby enjoyed her swim!
Want to try the Mad cow, unfortunately it is closed on Monday.
AAnonymous UserThe room is spacious enough for two people, but if you have young children, it might be necessary to book a larger one. Everything was perfect during my stay here, except for breakfast. My family was dissatisfied with it because it's unpalatable. I am hoping that the chef/cook can improve their cooking skills as some of the food tends to be salty and blendy. A week prior to checking in, we requested connecting rooms, but unfortunately they did not comply. That's not a big deal.
GGuest UserHere's a template for reviewing a hotel, which can be tailored to specific experiences:
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### Review of the Cordela Hotel
**Date of Stay:** [Insert date]
**Room Quality:**
The rooms at the Cordela Hotel were [spacious/compact] and [well-appointed/sparsely furnished]. The bed was [comfortable/uncomfortable], and the room had [all necessary amenities/lacking in some amenities] such as [Wi-Fi, TV, minibar, etc.]. The cleanliness of the room was [impeccable/adequate/poor].
**Service:**
The staff at the Cordela Hotel were [friendly/aloof], [helpful/unhelpful], and [attentive/unattentive]. The check-in process was [smooth/lengthy], and the concierge service was [excellent/average/poor]. Housekeeping was [prompt/delayed] and did a [thorough/satisfactory/subpar] job.
**Amenities:**
The hotel offered a range of amenities, including [a gym, a pool, a spa, a restaurant, etc.]. The gym was [well-equipped/lacking in equipment], the pool was [clean/dirty], and the spa services were [luxurious/mediocre]. The restaurant served [delicious/average/disappointing] food, with a [wide/limited] variety of options.
**Location:**
The Cordela Hotel is located in [a convenient/remote] area, close to [major attractions, shopping centers, transportation hubs, etc.]. The surrounding neighborhood was [safe/vibrant/quiet] and offered [varied dining options, entertainment, etc.].
**Cleanliness:**
The overall cleanliness of the hotel was [exceptional/average/poor]. Common areas like the lobby and hallways were [well-maintained
WWarsito SugitoGood service, specially for breakfast
We are enjoy stay in hotel the mirah, they has cafe with nice coffee.
we will expect to repeat booking.
Good luck the mirah hotel
FFrench TravellerWe booked the hotel without having high expectations and we were extremely well surprised. The location is very good of course. The staff very professional and welcoming. And I think the biggest surprise was the facilities for the kids: all what kids can dream of in a such condensed place: pool, slides, sandboxes, kids club and even a mini zoo. Most of the activities are free of charge and other are at a very reasonable price just to support the staff I think.
Also, we made very nice friends there as many conferences and events are run.
It is a very convenient place to have a break inside the city especially for families with young kids.
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