When we made our reservation in trip.com we pay for 6 person (2 adults and 4 children's ). And when we arrived the person in the reception told us that our room is for 4 pepole,and if we want to add 2 more (1 bed and 1 baby crib) we will need to pay then an extra charge (20$). I was very disappointed because I already payed for 6 person.trip.com You need to sync your system with the hotel.
The hotel is not far from the State University and is on a golf course. The entrance to the lobby is a little bit of a classic style. The room is on the first floor. The bed and sofa are a bit old. The desk is a bit gray. Fortunately, the bathroom is a little big to make up for the shortcomings. When I walked out of the room, I found that this hotel was not made a mistake. It is worth a Live, because the outside of the room is so beautiful, like in Wonderland, like in the fairy tale world, I will consider staying next time.
This hotel is near the airport.
We felt safe around the property.
The Room phone didn’t work.
The showers were made for very short people.
Plenty of hot water for showers.
Housekeeping staff needs to clean areas above eye level.
Massive cobwebs around ceiling lights and outlets.
The hotel charges $50 for incidentals on a credit card.
They charge $100 for incidentals if you pay cash.
Morning buffet was a disappointment.
Negatives
-The eggs were undercooked and cold.
-Sausage was a cheap brand and very greasy.
-Only one type of bread available
-Had to ring a sever to get the hot foods. It is held behind a counter that is inaccessible.
Positives
-The coffee was pretty good
-Area was pretty clean
Our family booked a stay last April 2023, so it was only natural to book this venue for our April 2024 PA trip. We were disappointed in the condition of the room because both closet doors were broken perhaps by the previous occupant. The photos tell the story and the front desk. The other issue involved the loud noise in the hallway made by unsupervised children going to or coming from the pool area around 8:45 ish.
With a stay at Quality Inn Enola - Harrisburg in Enola, you'll be near the airport, within a 10-minute drive of Pennsylvania Farm Show Complex and Susquehanna River. This hotel is 3.1 mi (5 km) from Riverfront Park and 3.2 mi (5.2 km) from Rockville Bridge.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 69 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
The hotel is less than 5 kilometers from the outlets and about 35 minutes drive from the Liberty Bell. The environment is beautiful. The room has a refrigerator, microwave, iron, breakfast included, free parking, ample parking space, especially suitable for self-driving accommodation. The front desk service was warm and attentive. The printer was broken, the waiter asked us to email her to help us print, compared with the previous hotel printing charge network fees, a big contrast, I feel this hotel is cost-effective. The bed is large and comfortable, and the hotel has a garden and a swimming pool. And we arrived early at the hotel and gave us early check-in.
刘刘Free parking, standard American-style breakfast, free ice water and free planed rice in the lobby. The location of the hotel is close to the main road, the room is not too big, and there is noise near a train.
GGuest UserHotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
GGuest UserOverall, hotels of the same level in the United States, especially in such a big city, are still not as good as those in China. This location is very convenient, with bars, various restaurants, and small supermarkets nearby. There is a parking garage nearby for parking. However, the small roads are all one-way. North American urban characteristics
GGuest UserFor us the location was great! The rooms were clean and the beds and pillows were very comfortable. Service, for the most part, was very good, with the only exception being the gentleman who manned the front desk on arrival. Not friendly at all. It felt like we were an interruption. Breakfast was your standard fair. Scrambled, powdered eggs and sausage or bacon, and make your own waffles. Coffee, juice choices, bagels, and packaged sweets. It was good and it does make for a fast and convenient meal.
The WIFI on our floor was horrible! In this day in age, this is unacceptable! I ended up using the computer by the breakfast area to set up our outgoing flight!
The building is becoming dated but, there was construction going on so perhaps they are updating. The bathroom did not have a fan or any towel racks. Unfortunately, it appears that people have been using the shower curtain rod as it is tilted downward and you really need to make adjustments to avoid a wet floor. There are no handles for the physically impaired. Getting in and out of this slippery bathtub is difficult. Our toilet tank had a leak and frequently had to reload water. Finally, the HVAV is good and it is also loud. But if you have traveled a lot, this is fairly common.
An extra note. We decided that we really didn't need a rental and would use Lyft/Uber. It worked well but there is rarely a car nearby. We made sure we allowed time to get picked.
Because of its location and that it was typical of a hotel of this ranking, I would stay there again.
AAnonymous UserThe staff was very nice and friendly. The chlorine smell was overwhelming in the lobby and it was even worse in the pool area. We couldn’t stay in the pool area for more than 5 minutes before we had rashes and had trouble breathing because of the chlorine. The room was not that great a broken receptacle cause me a minor zap. A random chair in the far corner that seemed wedged against the wall had a water stair or something on the foot rest part (we stayed away from that it looked like it had seen better days or was ready to just give up. Broken security lock on door, burn in curtain in a non smoking room, the curtain was hard to close, broken door stop on bathroom door, shower curtain was much too small for the shower which cause water to end up on the bathroom floor so much so that the bath mat couldn’t keep the floor without a small puddle. For a two night stay for two people we were given 3 towels. Thankfully I always bring my own towels. The jacuzzi tub was amazing though after we cleaned and disinfected it. The bed was extremely comfortable. Breakfast was nice. The incessant pounding that started the second morning at 10am and went until who knows when ( we got so sick of it we drove over to Hershey for the day around noon). The first day at 4pm was when we first noticed the pounding at 6:30 we went for dinner because the noise was a bit much and came back around 9:30pm. The next day (second day) we found out when it started again it was construction 3 rooms away they were putting in flooring.
Llily_li_wuxiThere is a parking lot and free parking. The location is a bit hard to find, follow Google's navigation. The room is spacious and tidy. It is close to Ole.
GGuest UserThe hotel is in a great location, very friendly check in and clean lobby area! The gym had several options for cardio and weights, workout benches and a cable machine. Small indoor pool and hot tub, which was nice. Cute restaurant with outdoor igloos. The menu looked great but we didn't eat there. Coffee available in the lobby every morning.
GGuest UserWe were pleasantly surprised by the size of our king room suite. The full sized refrigerator was a huge plus. It did need some attention given to the carpet in the living room area as there are (what looked like) tomato sauce stains and a juice stain. It also needed vacuumed better. The mattress was softer than we are normally used to, but wasn't bad. I think it's the first hotel room I've ever walked into and the a/c was actually on and the room was nice and cool. The breakfast was a normal hotel breakfast, w/o orange juice. Nothing special. My husband said ”they use real eggs and not carton or powdered.” Being a holiday weekend, they were having trouble keeping up with the supply/demand for breakfast. It is noisy at night until about midnight with cars and motorcycles flying up/down the street. Music across the street is also pretty loud.
I cannot say enough about the front desk staff. Matt was extremely nice when we checked in, and he also came up to the room because we couldn't figure out the bedroom TV.
It's only about a 3-4 minute drive to Presque Isle State Park. All in all I would consider staying here again.
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