Really lovely, they prepared extra amenities for our anniversary, the hotel made some decorations, and did not need to put down extra deposits which is very convenient while checking out too. Offer by the hotel for Trip.com customers are a lot too. Highly recommended.
The hotel is new, recently opened. Rooms are spacious and comfortable.
The hotel's strongest point is a comfortable and well-designed pool. Unfortunately, this is the end of the pluses.
Breakfast - the choice seems to be large, but everything is focused on the Chinese, so a European / American does not have much to eat. It's good that at least there is an egg station.
Front desk procedures - even though the hotel was almost empty, we were told to wait three hours for the room. A deposit of RM 200 per day is charged at check-in - cash only, no card guarantee. When checking out, you have to wait at the front desk until the housekeeping checks if you have stolen anything from the room. If you lose the document confirming the deposit - they will not return your money.
Finally, probably the most annoying thing - the card scanning system in the elevators - we sometimes spent long minutes trying to press the floor key in the elevator, usually it ended with asking for help from the reception. This is absolutely unacceptable.
There is too much to improve here to be able to say that the hotel is worth the price.
its very strategic location when you transit at kota kinabalu international airport.just 5-8 minutes distance from kota kinabalu international airport to this K avenue when not the traffic jam period.its only Rm6-Rm10 by Grab Car👍
but this time comfy house looks like abit disappointed🤔️ the bathroom is really smell bad and few cockroachs at the basin😨and the one who live to the next door is noisy at midnight time,cant get a good rest for me and my family when we have an early flight at 7am.
Hotel near Kota Kinabalu City Center,Kota Kinabalu67.8% of visitors choose this area
GGuest User2025.05.16
Nice hotel with a very good location. Close to Gaya street where there are many eateries and where the wkend market is located. Next to the iconic round about and the sea front.
The hotel may have been look dated, but the rooms looks to have been refurbished since last stayed here.
Rooms is spacious and bed is comfortable. No issue with cleanliness. Didn't use any of the facilities as we just stayed a night before heading out to KK park. Good value for money.
Hotel near Kota Kinabalu City Center,Kota Kinabalu67.8% of visitors choose this area
SSeraphim Marcus2025.04.29
Travelling have always taken a toll on my health. There’s a few staffs worth mentioning for their 5 Stars Services from the Heart and the Professionalism displayed. First and always; Florence the front management, Aida, Arman, Patricia and last but not least Isham the bellhop! They are lovely and wonderful individuals who helped contribute to my creature comforts. Once I had a severe mobility issues and Patricia including Isham assisted me with my meals. Florence and Arman took care of my room. Ensured that it was conducive enough for me.
My deepest gratitude.
Hotel near Kota Kinabalu City Center,Kota Kinabalu67.8% of visitors choose this area
Ddesmond242025.04.30
Rooms are clean. Room is nice and spacious. Facilities like the gym and pool are sufficient. Buffet breakfast was as expected as well. Basically a you pay for what you get kind of place.
If you’re the type of traveler that likes to enjoy the hotel amenities and just chill there then this is a good place to go to.
Has a very nice Chinese seafood restaurant located behind the hotel. Also for supper you could head to the fried chicken fast food restaurant behind the hotel too which is open 24 hours.
Parking is free for guests who are staying.
Tune Hotel 1Borneo was part of the Tune Hotels chain, known for offering affordable, no-frills accommodations with a focus on essential comforts. Situated within the 1Borneo Hypermall complex, the hotel provided guests with direct access to a wide array of shopping, dining, and entertainment options. Its location made it a convenient choice for travelers looking to stay outside the bustling city center of Kota Kinabalu.
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🛏️ Room Experience
The rooms at Tune Hotel 1Borneo were designed with simplicity and functionality in mind. Guests could expect clean, compact spaces equipped with comfortable beds and en-suite bathrooms. The hotel adopted a pay-as-you-use system for amenities such as air conditioning, Wi-Fi, and towels, allowing guests to customize their stay according to their budget and needs.
Hotel near Tanjung Aru,Kota Kinabalu31.8% of visitors choose this area
RRomany :-)2024.12.22
The hotel front staff is friendly and helpful. The location of the hotel is good. The sunset view from the rooftop is so beautiful. In addition, I had a great time with my child because I could see the take-off scene of the aircraft up close. There are many useful stores such as restaurants and marts near the hotel, so it is convenient. It is very close to the airport, so it is convenient.
If you pay for the deposit with your card at check-in, it cannot be canceled immediately at check-out, and it is a pity that it takes about two weeks. Most hotels cancel the card approval right away at check-out.
I'm waiting for the deposit I paid with my credit card to be canceled properly.
It takes about 20 minutes to get there from the pier. You can go directly into the sea from the room. The water is very clear. You can see the sea as soon as you open the French window. You can also see starfish and fish around the water house, and small crabs on the wooden stairs. Breakfast, lunch and dinner are included, and there are afternoon tea snacks in the afternoon. There are seafood, crabs, squids, shrimps and some blanched vegetables every night. The stay experience is not bad. Since it happened to be Christmas, I also caught up with the hotel's fireworks celebration! It is recommended to order deep diving directly from the store. The accompanying crew not only has good photography skills, but also gives deep diving photos and videos! ! Love it!
Hotel near Kota Kinabalu City Center,Kota Kinabalu67.8% of visitors choose this area
AANITA BINTI2024.12.11
spacious enough to fit four adults, parking and picking up and returning key are a bit tricky though. Its adviseable to have someone to help you with this.
Very Good
159 reviews
8.4/10
Price from
PHP 4,167
per night
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8.5/10
Very Good
GGB16Good hotel.Jotel been well upgraded. Look new. Reception frarah excellant. Meet director of room Bernard, amazing guy and wealth of knowledge, humble and good public relation.
Room 830 only issue was TV all the channel need to adjust or fix screen not clear (running line).Young
Bell boy with spetical amazing(selfie photo) . Good knowledge on local area.. I love your rain shower wonderfully cold water shower the best among other hotels.
Did not have any photos A I am return guest.
See you soon.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:PHP 1,863
8.9/10
Very Good
AAnonymous UserChecked in for my inlaws and was greeted by huzaifah/khuzaifah. I dont know how to spell his name, all the receptionist was not wearing name tags. So bgini, all three counters got 3 to 4 people in each queue. I lined up at huzaifah’s counter. Teruk betul service dia bagi. Mmg dari guest depan2 sya pun sya perasan juga dia pusing sana, pusing sini. Masuk pintu sini, kluar pintu sana. Balik2 ahh. So sampai turn sya, macam bingung2 dia. Sama juga la, pusing2 ja kerja dia. Lebih juga 4 kali dia masuk belakang reception punya bilik. Terlalu lama menunggu. Sudah lama menunggu queue, menunggu lagi lama d kaunter dia. Tengok kaunter lain pun busy juga, tapi berganti2 suda guest yg check in. Tiada nampak diorang ke belakang pun mcm si Khuzaifah ni. Duluu check in yg bulan 12 tahun lalu pun dia x bagi resit security deposit. Bila sya tnya kau x bagi sya ka tu resit, tidak kmi simpan dia bilang. Sekali check out, kena minta. Nasib okay juga. Masa tu baru sya faham la dia baru kerja sini. Tapi skrg bulan feb sda ni. Masi juga tidak berapa baik kerja dia. Tidak smooth langsung. 1 jam juga dari Q smpi berurusan dengan dia. Hampir bulan2 juga sya book sini TKR ni. Sya suka kerja si Olivia. Next time memang sya pgi tmpt dia seja la. Laju dan senang berurusan. Boleh multitasking dengan baik. Please do something about this. Tq.
Ssophianeo89We had a wonderful trip at Shangri-La Tanjung Aru Resort. The room was clean and well managed. The customer service was great. The water pressure of the shower was strong. The pool amenities were great. Overall, we enjoyed staying at this place.
GGuest UserReally lovely, they prepared extra amenities for our anniversary, the hotel made some decorations, and did not need to put down extra deposits which is very convenient while checking out too. Offer by the hotel for Trip.com customers are a lot too. Highly recommended.
GGuest UserNice hotel with a very good location. Close to Gaya street where there are many eateries and where the wkend market is located. Next to the iconic round about and the sea front.
The hotel may have been look dated, but the rooms looks to have been refurbished since last stayed here.
Rooms is spacious and bed is comfortable. No issue with cleanliness. Didn't use any of the facilities as we just stayed a night before heading out to KK park. Good value for money.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:PHP 5,786
8.6/10
Very Good
AAnonymous UserThe hotel staff told us the room we book not ready for customer yet (Maybe the need to do some inspections first before selling the room bcause this hotel is consider as a new building, minor half this building still under construction). Then, we got a new room ( i think it's listed as premier bed king/queen size with seaview). Parking Zone quit spacious but 👻 ( i guess it is paid parking and i see just a few car was park make it look 👻).Thank you Citadines KK ✨🎉 for the hospitality
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:PHP 4,371
8.8/10
Very Good
PPirusa musaThe was so good . Strategic location for me, the facilities superb and all staff so friendly. Thank you to KK Marriott hotel for the hospitality. It was good experience for me because i request for small set up for my Weds Anniversary and KK Marriott Hotel give me a very delicious cake and some decoration 🥰🥰🥰 will come back here again!! Oh the view of sunset was nice❤️❤️
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:PHP 7,579
7.6/10
Good
MMei guiAmazing views!!
They try to clean but it could be better.
Amenities need to be upgraded. Everything is old.
But the views are just magical.
Staff is friendly and helpful.
There’s no WiFi. - I hope they can improve on this too.
Tv die have international channels..
LLea J.First, all the check in counters were open but still the check in queue was long. I was queued for almost 1 hour just to check in. Need to better system in check-in.
Second, hotel policies stated no outside food. If guest order food outside, food rider only able to delivered until guardhouse and guest need to walk out and take the food themselves. To minimize the hassle, we opt for in-room dining for our 2 nights stay. First night was good. Second night some of the menu are OOS such as pizza and even mushroom soup.
Third, another incident on our 2nd night, fire alarm was rang on 12+am. Lift was unable to use as well and fire symbol was shown on the lift panel. Guests started panicked and going down using stairs. Me and my family (along with my 7months pregnant sister) decided to go down to lobby using stairs, since there are no staff was seen to inform us what has happened. Once we reached lobby, only there is a staff informed is a false alarm. For this kind of situation, staff should be act faster since its related with safety.
Other than that, we've enjoyed the view from our room, the facilities that are offered. We're enjoyed the pizza on our first night, thats why we want to repeat on 2nd night and too bad its not available. Sutera Harbour is one of the well known resort in Kota Kinabalu, a place to catch good sunset view, and I hope they're able to improve their services and better safety/security.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:PHP 8,884
8.4/10
Very Good
ДДенисI really enjoyed the vacation, the whole food is delicious and there is a lot of variety. But the buffet for dinner is different day by day, if you want to try something on another day, then it simply may not be there anymore. There is no any shops on the territory, you can not buy snacks, sunscreen or smth what you could forget to take.
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