The room layout was impractical. The bed was pushed right against the wall, so the person sleeping on that side had to lie against the wall, and getting in and out of bed was a hassle. There's no need for a 2-meter bed; it's too big for such a small space. Also, the window couldn't be opened, which made it uncomfortable to stay in the room for long. The hotel itself is fine, but that's just my personal feeling.
Fantastic 4-star experience in Nara! Novotel Nara offers a perfect mix of modern luxury and local hospitality. The rooms are clean, the beds are incredibly comfy, and the breakfast is definitely worth it. A stylish and convenient place to stay for any traveler visiting the area
Consistent with other Nikko Hotels, this one was great! The large public bath features carbonated water and free ice pops, definitely worth a visit. Breakfast is plentiful, but it can get crowded, so it's best to go early. The drink bar offers local sake, as well as red and white wine. It's a popular spot, with many companies holding year-end parties here. The location is also excellent, right above the JR station.
A question to think about, ‘What makes a hotel a luxury one?’
To me, it’s luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellers’ expectations, and as a result, we would love to pay more for the experience.
Some staff really tried their very best to help me during my stay while some just didn’t. Upon arrival, I tried to communicate with the staff that I’d like to cancel my third night’s dinner because of the change of my plan. At first, I booked six meals in total and I’d only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and there’s nothing I could do about that and I thought it must be a very nice meal and that’s why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in 虹夕諾雅 or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. )
Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all.
One more thing to note is that the complimentary champagne service they provided to their guests. It’s a nice experience but maybe I’m just a lady travelling alone and I couldn’t speak Japanese at all, the waitress didn’t serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didn’t offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks.
(Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart
while you are using it for the very first time. My advice is: Don’t use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.
The hotel was the best we stayed at during this trip. It's across from the Nara City Hall and next to a beautiful bookstore. The rooms were nice, but surprisingly, they didn't offer water in the lobby. The front desk service wasn't very welcoming, and the breakfast wasn't quite to my taste. Everything else was fine.
Amazing
141 reviews
9.4/10
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9,4/10
Amazing
The hotel is actually not far from Shin-Omiya Station. If you're carrying a suitcase, just walk along the road by the railway. When you see a drainage ditch with cherry blossom trees, turn left, and you'll find the hotel. If you follow Google Maps along the main road, you'll be on a gravel path the whole way. The hotel is new and even provides toothbrushes and slippers for kids. It would be great if they had a shuttle service on weekdays as well. I hope to return during the autumn leaves season!
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