I stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle
Wowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
During the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service.
This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease.
Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time.
Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism.
During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again!
In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great.
Good location and convenient for day trips in the surrounding area, staff is professional and helpful. Rooms are clean and everything what is needed is provided. Can be a bit small for more than one person.
A wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip.
Location is great, free shuttle bus between station and hotel. Also easy to get to the outlet. Breakfast is highly recommended, can choose between Japanese and western one, both are delicious. Nearby is the ski park, can enjoy whole day skiing there. Onsen is great after whole day exercise, quickly relieve tiredness. Highly recommended!!
The hotel is located on a hillside behind Hakuba Station. It takes about 15 minutes to walk one kilometer through the fields, which is very convenient (it seems that you can also contact the front desk to have someone pick you up). The hotel's dinner is a buffet, with all-you-can-eat sashimi and sushi, and you can enjoy the snow-capped mountain scenery from the restaurant window. Hotel guests can soak in the open-air hot spring for free. The open-air hot spring faces the snow-capped mountains. The experience is very good. There is ice water in the refrigerator in the room, which is not very considerate. The hotel has a sense of history and has many works of art. It is definitely a treasure hotel in Hakuba Village. There are several scheduled shuttle buses every day at the hotel entrance to the surrounding scenic spots, and it is also very close to Ode Park. I will stay here again next time I come to Baima Village!
Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming.
The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.
Stunning most beautiful time here ! Staff were great help & friendly . Shuttle service on time . Gorgeous rooms & comfortable bedding & absolutely clean . Wonderful experience.
With a stay at Shigakogen Lodge in Yamanouchi (Shiga Highlands), you'll be within a 15-minute drive of Shiga Kogen Ski Area and Shibu. This hotel is 11.3 mi (18.2 km) from Yudanaka Hot Spring and 11.7 mi (18.8 km) from Jigokudani Monkey Park.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 8:30 AM for a fee.
Featured amenities include laundry facilities, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and children's slippers. Conveniences include washing machines and blackout drapes/curtains, and housekeeping is provided daily.
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CCraigoWowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
GGuest UserDefinitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming.
The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.
ZZheng WenI stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle
TTerenceA wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip.
GGuest UserStunning most beautiful time here ! Staff were great help & friendly . Shuttle service on time . Gorgeous rooms & comfortable bedding & absolutely clean . Wonderful experience.
GGuest UserLocation is great, free shuttle bus between station and hotel. Also easy to get to the outlet. Breakfast is highly recommended, can choose between Japanese and western one, both are delicious. Nearby is the ski park, can enjoy whole day skiing there. Onsen is great after whole day exercise, quickly relieve tiredness. Highly recommended!!
AAnonymous UserGood location and convenient for day trips in the surrounding area, staff is professional and helpful. Rooms are clean and everything what is needed is provided. Can be a bit small for more than one person.
GGuest UserDuring the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service.
This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease.
Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time.
Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism.
During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again!
In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great.
港港女日誌We had a fantastic stay at hotel. The hotel serve us well and taken great care of our old parents. The rooms are a bit dated but the staff, the driver and cafe staff service made it all up. The hotel is located to the old town area and with plenty of good restaurants near by. The hotel car service takes you to train station for free. This save us a lot of time and money as we are travelling with two old people.
路路遊人Located in Nagano Prefecture, Japan, Karuizawa Grand Hotel is a luxurious resort hotel with natural beauty. Surrounded by magnificent mountains and fresh air, the hotel offers comfortable accommodation and diverse leisure facilities. Guests can enjoy high-quality dining services, hot spring baths and various outdoor activities such as skiing and hiking. Known for its elegant design and friendly service, Karuizawa Grand Hotel is an ideal choice for those seeking to relax and enjoy nature. Whether it's a family trip or a romantic getaway, this place can cater to all needs.
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