My stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
The rooms are quite spacious and clean, the food is quite tasty, and the location is strategic.
However, the room amenities are not representative of a 4- or 5-star hotel. The housekeeping department doesn't provide towels after the room is cleaned.
The service is good but the security is often not there, sometimes the parking is blocked even though there is still space and you are directed to a parking lot that doesn't have a door.
The location is so strategic and close to many delicious restaurants..They also provide an airport transport service which is make me feel convenient because i dont have to order taxi ๐๐
Good is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
Message through this app is only one meal. The hotel claimed that there was only one meal on the app. Although before the room message I had been confirred to the hotel about eating. He said that every room purchase must be 3 times meals because of hotel conditions, it is just right after buying only one time (breakfast). Where the staff speaks quickly plus emphasized again, not polite at all.
Very Good
13 reviews
8.2/10
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AED 186
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8.4/10
Very Good
AAnindya azaliaLocated strategically at sam ratulangi street. The staffs are not well trained, the reception doesnโt even know the meaning of TWIN BED that I had to argue with him? Showers are not properly functioning. Breakfast was quite okโฆ
Thereโs always at least one miscommunication between me and the reception staff on every each day, such a draining experience to stay at this hotel especially when youโre on vacation.
GGuest UserGood is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
MMuhammad Irsyad Bin ZainiMy stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
GGuest UserIt was a good experience.
Room pretty spacious with standard amenities. Staff quiet frendly. The breakfast was average with minimum selection. The hotel located in the heart of Makassar, which is make it a plus.
CCarolin3The location is so strategic and close to many delicious restaurants..They also provide an airport transport service which is make me feel convenient because i dont have to order taxi ๐๐
GGuest UserThe best place to stay and enjoy in Makassar. The room was very nice, super clean and great window views. Hotel staffs was friendly and helpful. Morning breakfast and nice and delicious. Definitely will come back again to stay here if had a chance to visit Makassar.
MMilan VodopivecThe reception staff went our their way to help me: they directed my Bluebird taxi driver, as he could not speak English; they helped me with ordering a Grab taxi; and even after I left the hotel, they contacted me to notify me about a restaurant I was asking them about. I am particularly thankful to Ms. Dewa for this support.
NNURFAJRIVery good recommended hotel in Makassar, the emperor hotel is easy to access, the location is good, one of the hotels that are good class is cheap but not cheap.
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