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Kingsford Smith Airport to Auckland Airport flight

Explore the cheapest one-way and round-trip flights from Kingsford Smith Airport to Auckland Airport over the next 90 days, with one-way fares from NZD 331 and round-trip from NZD 595. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Jan 19 | Jetstar Airways
      NZD 331 NZD 980
      66% off
      66% off
      NZD 980 NZD 331
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Jan 31 | Jetstar Airways
      NZD 333 NZD 980
      66% off
      66% off
      NZD 980 NZD 333
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Wed, Jan 20 | Jetstar Airways
      NZD 333 NZD 980
      66% off
      66% off
      NZD 980 NZD 333
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Thu, Dec 3 | Jetstar Airways
      NZD 335
      39% off
      NZD 549 NZD 335
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Wed, Dec 9 | Jetstar Airways
      NZD 336
      39% off
      NZD 549 NZD 336
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Jan 29 | Jetstar Airways
      NZD 336
      66% off
      NZD 980 NZD 336
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Tue, Jan 26 | Jetstar Airways
      NZD 356
      64% off
      NZD 980 NZD 356
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Mon, Jan 18 | Jetstar Airways
      NZD 356
      64% off
      NZD 980 NZD 356
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Feb 5 | Jetstar Airways
      NZD 358
      63% off
      NZD 980 NZD 358
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Wed, Dec 2 | Jetstar Airways
      AKL 6:15 AM
      3h 45m
      Nonstop
      SYD 8:00 AM
      Auckland - Sydney | Sat, Dec 5 | Jetstar Airways
      NZD 595 NZD 907
      34% off
      34% off
      NZD 907 NZD 595
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Thu, Dec 3 | Jetstar Airways
      AKL 5:20 PM
      3h 40m
      Nonstop
      SYD 7:00 PM
      Auckland - Sydney | Sat, Dec 5 | Jetstar Airways
      NZD 597 NZD 907
      34% off
      34% off
      NZD 907 NZD 597
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Dec 1 | Jetstar Airways
      AKL 6:15 AM
      3h 45m
      Nonstop
      SYD 8:00 AM
      Auckland - Sydney | Sat, Dec 5 | Jetstar Airways
      NZD 606 NZD 907
      33% off
      33% off
      NZD 907 NZD 606
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Sat, Dec 5 | Jetstar Airways
      AKL 6:15 AM
      3h 45m
      Nonstop
      SYD 8:00 AM
      Auckland - Sydney | Wed, Dec 9 | Jetstar Airways
      NZD 626
      31% off
      NZD 907 NZD 626
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Dec 8 | Jetstar Airways
      AKL 5:20 PM
      3h 40m
      Nonstop
      SYD 7:00 PM
      Auckland - Sydney | Sat, Dec 12 | Jetstar Airways
      NZD 633
      30% off
      NZD 907 NZD 633
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Nov 29 | Jetstar Airways
      AKL 6:15 AM
      3h 45m
      Nonstop
      SYD 8:00 AM
      Auckland - Sydney | Thu, Dec 3 | Jetstar Airways
      NZD 640
      28% off
      NZD 907 NZD 640
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Dec 6 | Jetstar Airways
      AKL 5:20 PM
      3h 40m
      Nonstop
      SYD 7:00 PM
      Auckland - Sydney | Thu, Dec 10 | Jetstar Airways
      NZD 647
      28% off
      NZD 907 NZD 647
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Dec 4 | Jetstar Airways
      AKL 5:20 PM
      3h 40m
      Nonstop
      SYD 7:00 PM
      Auckland - Sydney | Mon, Dec 7 | Jetstar Airways
      NZD 655
      28% off
      NZD 907 NZD 655
    • SYD 7:30 AM
      3h 15m
      Nonstop
      AKL 12:45 PM
      Sydney - Auckland | Tue, Dec 1 | Air New Zealand
      AKL 6:15 AM
      3h 45m
      Nonstop
      SYD 8:00 AM
      Auckland - Sydney | Sat, Dec 5 | Jetstar Airways
      NZD 666
      27% off
      NZD 907 NZD 666
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
      AKL 3:00 PM
      6h
      Nonstop
      SYD 4:00 PM
      Auckland - Sydney | Sat, Nov 14 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Jan 19 | Jetstar Airways
      NZD 331 NZD 980
      66% off
      66% off
      NZD 980 NZD 331
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Jan 31 | Jetstar Airways
      NZD 333 NZD 980
      66% off
      66% off
      NZD 980 NZD 333
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Wed, Jan 20 | Jetstar Airways
      NZD 333 NZD 980
      66% off
      66% off
      NZD 980 NZD 333
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Thu, Dec 3 | Jetstar Airways
      NZD 335
      39% off
      NZD 549 NZD 335
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Wed, Dec 9 | Jetstar Airways
      NZD 336
      39% off
      NZD 549 NZD 336
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Jan 29 | Jetstar Airways
      NZD 336
      66% off
      NZD 980 NZD 336
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Tue, Jan 26 | Jetstar Airways
      NZD 356
      64% off
      NZD 980 NZD 356
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Mon, Jan 18 | Jetstar Airways
      NZD 356
      64% off
      NZD 980 NZD 356
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Feb 5 | Jetstar Airways
      NZD 358
      63% off
      NZD 980 NZD 358
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
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    • Cheapest nonstop
      SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Jan 19 | Jetstar Airways
      NZD 331 NZD 1,552
      79% off
      79% off
      NZD 1,552 NZD 331
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Jan 31 | Jetstar Airways
      NZD 333 NZD 1,552
      79% off
      79% off
      NZD 1,552 NZD 333
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Wed, Jan 20 | Jetstar Airways
      NZD 333 NZD 1,552
      79% off
      79% off
      NZD 1,552 NZD 333
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Jan 29 | Jetstar Airways
      NZD 336
      78% off
      NZD 1,552 NZD 336
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Tue, Jan 26 | Jetstar Airways
      NZD 356
      77% off
      NZD 1,552 NZD 356
    • SYD 6:30 PM
      3h 10m
      Nonstop
      AKL 11:40 PM
      Sydney - Auckland | Mon, Jan 18 | Jetstar Airways
      NZD 356
      77% off
      NZD 1,552 NZD 356
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Feb 5 | Jetstar Airways
      NZD 358
      77% off
      NZD 1,552 NZD 358
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Feb 7 | Jetstar Airways
      NZD 358
      77% off
      NZD 1,552 NZD 358
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Feb 2 | Jetstar Airways
      NZD 368
      76% off
      NZD 1,552 NZD 368
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
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      Find more flights
    • Cheapest nonstop
      SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Tue, Nov 17 | Jetstar Airways
      NZD 552 NZD 1,042
      47% off
      47% off
      NZD 1,042 NZD 552
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Fri, Nov 13 | Jetstar Airways
      NZD 574 NZD 1,042
      45% off
      45% off
      NZD 1,042 NZD 574
    • SYD 7:15 PM
      3h 10m
      Nonstop
      AKL 12:25 AM
      Sydney - Auckland | Sat, Nov 14 | Qantas Airways
      NZD 684 NZD 1,042
      34% off
      34% off
      NZD 1,042 NZD 684
    • SYD 7:15 PM
      3h 10m
      Nonstop
      AKL 12:25 AM
      Sydney - Auckland | Fri, Nov 13 | Qantas Airways
      NZD 685
      34% off
      NZD 1,042 NZD 685
    • SYD 7:15 PM
      3h 10m
      Nonstop
      AKL 12:25 AM
      Sydney - Auckland | Mon, Nov 16 | Qantas Airways
      NZD 695
      33% off
      NZD 1,042 NZD 695
    • SYD 6:25 AM
      3h 10m
      Nonstop
      AKL 11:35 AM
      Sydney - Auckland | Sun, Nov 15 | Jetstar Airways
      NZD 714
      31% off
      NZD 1,042 NZD 714
    • SYD 7:30 AM
      3h 15m
      Nonstop
      AKL 12:45 PM
      Sydney - Auckland | Sun, Nov 15 | Air New Zealand
      NZD 721
      31% off
      NZD 1,042 NZD 721
    • SYD 7:30 AM
      3h 15m
      Nonstop
      AKL 12:45 PM
      Sydney - Auckland | Sat, Nov 14 | Air New Zealand
      NZD 726
      30% off
      NZD 1,042 NZD 726
    • SYD 7:30 AM
      3h 15m
      Nonstop
      AKL 12:45 PM
      Sydney - Auckland | Tue, Nov 17 | Air New Zealand
      NZD 726
      30% off
      NZD 1,042 NZD 726
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
      Find more flights
      Find more flights
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Thu, Dec 3 | Jetstar Airways
      NZD 335 NZD 549
      39% off
      39% off
      NZD 549 NZD 335
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Thu, Dec 10 | Jetstar Airways
      NZD 374 NZD 549
      32% off
      32% off
      NZD 549 NZD 374
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Fri, Dec 4 | Jetstar Airways
      NZD 381 NZD 549
      31% off
      31% off
      NZD 549 NZD 381
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Mon, Dec 7 | Jetstar Airways
      NZD 414
      57% off
      NZD 980 NZD 414
    • SYD 11:00 AM
      3h 5m
      Nonstop
      AKL 4:05 PM
      Sydney - Auckland | Sat, Nov 28 | Jetstar Airways
      NZD 471
      74% off
      NZD 1,810 NZD 471
    • SYD 9:45 AM
      3h 5m
      Nonstop
      AKL 2:50 PM
      Sydney - Auckland | Wed, Feb 3 | Qantas Airways
      NZD 512
      72% off
      NZD 1,810 NZD 512
    • SYD 9:45 AM
      3h 5m
      Nonstop
      AKL 2:50 PM
      Sydney - Auckland | Sat, Jan 30 | Qantas Airways
      NZD 579
      68% off
      NZD 1,810 NZD 579
    • SYD 9:45 AM
      3h 5m
      Nonstop
      AKL 2:50 PM
      Sydney - Auckland | Fri, Nov 27 | Emirates
      NZD 610
      66% off
      NZD 1,810 NZD 610
    • SYD 9:45 AM
      3h 5m
      Nonstop
      AKL 2:50 PM
      Sydney - Auckland | Sat, Jan 9 | Qantas Airways
      NZD 612
      66% off
      NZD 1,810 NZD 612
    • SYD 1:00 PM
      17h 25m
      1 stop
      AKL 2:00 PM
      Sydney - Auckland | Thu, Nov 12 | Normal Airline
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Displayed flight fares from Sydney to Auckland are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Flight.News
Auckland faces a moderate risk of severe thunderstorms with localized downpours of 25 to 40 mm per hour from Tuesday afternoon until around midnight Tuesday. Heavy rainfall may cause surface and flash flooding in low-lying areas, as well as slips. Hazardous driving conditions with poor visibility and surface flooding are also expected across Auckland, Great Barrier Island, and Coromandel Peninsula.

Trip.com Price Insights: Flights from Kingsford Smith Airport to Auckland Airport

Which month has the lowest one-way flight price from Kingsford Smith Airport to Auckland Airport?

The data is based on the average one-way flight prices on Trip.com for flights from Kingsford Smith Airport to Auckland Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, if you’re looking for low one-way flight fares from Kingsford Smith Airport to Auckland Airport, the best time to book is in February, with an average price of NZD 349. Try to avoid September, when prices are highest, averaging around NZD 466.

NZD 466
NZD 408
NZD 349
NZD 291
    Cheapest
  • NZD 408
    Nov
  • NZD 398
    Dec
  • NZD 398
    Jan
  • NZD 349
    Feb
  • NZD 354
    Mar
  • NZD 413
    Apr
  • NZD 383
    May
  • NZD 403
    Jun
  • NZD 436
    Jul
  • NZD 419
    Aug
  • NZD 466
    Sep
  • NZD 465
    Oct

Which month is the cheapest for round-trip flights from Kingsford Smith Airport to Auckland Airport?

The data is based on the average round-trip flight prices on Trip.com for flights from Kingsford Smith Airport to Auckland Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, August is usually the cheapest month to find flights from Kingsford Smith Airport to Auckland Airport, with an average price of NZD 850. In contrast, December is typically the most expensive month, with average prices reaching NZD 1,173.

NZD 1,173
NZD 1,012
NZD 850
NZD 689
    Cheapest
  • NZD 859
    Nov
  • NZD 1,173
    Dec
  • NZD 973
    Jan
  • NZD 896
    Feb
  • NZD 933
    Mar
  • NZD 1,008
    Apr
  • NZD 888
    May
  • NZD 992
    Jun
  • NZD 968
    Jul
  • NZD 850
    Aug
  • NZD 1,155
    Sep
  • NZD 915
    Oct

What is the cheapest day of the week to fly from Kingsford Smith Airport to Auckland Airport?

The data is based on the average flight prices on Trip.com from Kingsford Smith Airport to Auckland Airport across different days of the week over the past 12 months.

Based on Trip.com data from the past 12 months, the cheapest day to depart from Kingsford Smith Airport to Auckland Airport is usually Wednesday, with average fares typically lower than other days. Try to avoid departing on Monday, as prices are usually the highest on that day.

NZD 600
NZD 565
NZD 529
NZD 494
    Cheapest
  • NZD 600
    Mon
  • NZD 573
    Tue
  • NZD 529
    Wed
  • NZD 564
    Thu
  • NZD 580
    Fri
  • NZD 578
    Sat
  • NZD 562
    Sun

Which airline offers the cheapest flights from Kingsford Smith Airport to Auckland Airport?

The cheapest airline flying from Kingsford Smith Airport to Auckland Airport is Jetstar Airways (from NZD 335) among 8 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Jetstar Airways
From NZD 335
Air New Zealand
From NZD 403
Qantas Airways
From NZD 461
Emirates
From NZD 477
Virgin Australia
From NZD 503
Air Tahiti Nui
From NZD 554
China Airlines
From NZD 654
Turkish Airlines
From NZD 906

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What is the flight schedule from Kingsford Smith Airport to Auckland Airport?

Check the schedule for flights from Sydney to Auckland and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. JQ207

    Kingsford Smith Airport

    11:00 AM

    SYD

    3h 5m

    4:05 PM

    AKL

    S - T W - F -
    Search

  2. JQ203

    Kingsford Smith Airport

    6:20 AM

    SYD

    3h 5m

    11:25 AM

    AKL

    - M - - T - S
    Search

  3. JQ201

    Kingsford Smith Airport

    9:05 AM

    SYD

    3h 10m

    2:15 PM

    AKL

    S - T W - F -
    Search

  4. NZ112

    Kingsford Smith Airport

    7:25 PM

    SYD

    3h 15m

    12:40 AM

    AKL

    S M T W T - S
    Search

  5. JQ408

    Kingsford Smith Airport

    8:35 AM

    SYD

    1h 20m

    Nonstop

    8:55 AM

    OOL

    S - - - - - -
    Search

  6. JQ133

    Gold Coast Airport

    6:10 PM

    OOL

    3h 5m

    Nonstop

    12:15 AM

    AKL

    S M T W T F S
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About Kingsford Smith Airport and Auckland Airport

Learn about Kingsford Smith Airport (SYD) and Auckland Airport (AKL) — including location, terminals, transportation, and travel tips.

Flight distance 2,161.38 km
Cheapest one-way ticket price NZD 331
Cheapest return ticket price NZD 595

FAQs for Kingsford Smith Airport to Auckland Airport Flights

  • How long is the flight from Kingsford Smith Airport to Auckland Airport?

    Kingsford Smith Airport to Auckland Airport takes about 2 hours 42 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 28 daily flights from Kingsford Smith Airport (SYD) to Auckland Airport (AKL).
  • The earliest flight from Kingsford Smith Airport to Auckland Airport departs at 06:25, and the last departs at 19:25, with about 14 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Kingsford Smith Airport (SYD) to Auckland Airport (AKL) is quite popular. Without considering departure times or holidays, tickets cost around NZD 630 in November, the most expensive month to book this route.
    • The distance from Auckland Airport to downtown is about 17 km. It takes about 30 minutes by taxi.
  • Air New Zealand is a very popular airline operating an average of 9283 flights per month.
  • One-way flights from Kingsford Smith Airport to Auckland Airport currently start from NZD 335, and round-trip fares start from NZD 595. The current lowest fare is a Jetstar Airways flight departing on Thu, Dec 3; prices may vary depending on availability.
  • Yes. Qantas Airways, Air New Zealand and Jetstar Airways operate direct flights from Kingsford Smith Airport to Auckland Airport, with an average flight time of 2 hours 38 minutes, and around 80 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Kingsford Smith Airport to Auckland Airport is NZD 577. Prices may vary depending on the departure date, airline, and availability.
  • IndiGo and Jetstar Airways are the most popular budget airlines flying from Kingsford Smith Airport to Auckland Airport, with one-way fares starting from NZD 335. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Kingsford Smith Airport to Auckland Airport operates around 79 weekly flights, mainly by Qantas Airways, Air New Zealand and Jetstar Airways. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Kingsford Smith Airport and Auckland Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are clearly shown before payment. Charges for checked baggage, onboard meals, Wi-Fi, and other optional services may also appear in the flight cards where applicable.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and for many routes the data may refresh in real time. The more popular the route, the more accurate and up-to-date the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.