The hotel is nice, the location is nice but I couldn't go and smell it because of the weather conditions. The money is not refunded, it would be nice if it was. Other than that, the brand is nice.
Absolutely great room, super clean, breakfast was delicious.
Staff friendly and helpful.
I would be happy to rent a room from you again.
It would be great if there was a coffee machine or water.
Just keep up the good work
The location is very good, right next to the shopping mall and the airport. Transportation is very easy. The Havaş stop is right in front of the hotel and it is possible to reach many central locations by walking.
Date of Stay: May 17 / Green Park Hotel Gaziantep
My friends and I (4 people) wanted to stay for just one night and start the day with a nice breakfast, but what we experienced disappointed us a lot. We specifically asked the reception several times; we clearly confirmed what time breakfast started, when it ended and when it was removed. However, when we went downstairs at around 12 in the morning, we saw that all the food had been removed. We informed the waiters and managers about the situation, thankfully they prepared the table again, but we had to wait 45 minutes.
Although the prepared table looked full of many products, it was nothing more than visual. The bread was stale and of poor quality; it gave the impression that it had been collected from the garbage. In addition, the hotel lights were turned off during the meal service and were not turned back on until we requested it. It is unacceptable for the morning to be this restless.
The most interesting part is that the reason for the early removal was ”the general manager will arrive”. The manager's arrival should not reflect so badly on the customer. In addition, when we wanted to get clear information about the Turkish bath and massage services, we received contradictory answers on the phone, and there was an indirect direction not to go.
Even shower gel was missing. It is also thought-provoking that the service is so low in relation to the price given. We were only going to stay one night and leave, but the fact that there were so many problems made us say ”I wish we had chosen another hotel”.
It is sad to have this experience from a hotel like Green Park. We hope that this comment will be taken into consideration and similar grievances will not occur to other customers. We expect the hotel to make a gesture to compensate for what we experienced.
Good hotel with good service and good location. Friendly staff. There was only a problem with payment. I had paid via Trip.com online. Hotel had not received the payment. Finally, it was well solved
Its location is in Antepin Konaklar district, Bey district. Within walking distance to most places to visit. Mr. Halil and Ms. Sultan are very caring. If we come again, we will stay here again.
Good
31 reviews
7.9/10
Price from
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7.8/10
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AAnonymous UserThe variety of breakfast was very good. The hotel can be preferred in a central location as well.
MMahmutThe hotel is nice, the location is nice but I couldn't go and smell it because of the weather conditions. The money is not refunded, it would be nice if it was. Other than that, the brand is nice.
TTayfun 212The location is very good, right next to the shopping mall and the airport. Transportation is very easy. The Havaş stop is right in front of the hotel and it is possible to reach many central locations by walking.
GGuest UserRoom was little small but really good. We enjoyed our stay. Our room was on the top floor and we have a place to stay and enjoy the city view. Breakfast was good enough. Only downside was, location was little bit harder to find but they have aggrement with a parking lot so we parked the car and walked about 3 minutes.
HHakoneGreat and kind staff at convenience location. Building itself looks very well constructed and inspected 2times in the past. This information was useful and comfortable to select this hotel after huge earthquakes.
The room including shower was so clean. The bed was big and fresh for 2 persons and feel good.
AAnonymous UserAbsolutely great room, super clean, breakfast was delicious.
Staff friendly and helpful.
I would be happy to rent a room from you again.
It would be great if there was a coffee machine or water.
Just keep up the good work
AAliceee xuYes, it's very convenient. I stayed here for several nights on a business trip. The transportation is convenient, and it's very convenient for eating and shopping. The hotel's service attitude is also very good and they will take the initiative to help customers.
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