Spa Hotels in Oran

I stayed at this hotel for 3 nights and was a great experience. This is the type of hotel where you do not feel like checking out. The Hotel staff were amazing. Very kind and respectful. Lots of english speaking staff. Food was great, room service was amazing. My every request was met. Highly recommended.

Méridien hotel and convention centre is an amazing building with a splendid sea view, but nothing went well from day one. So I'd like to highlight the below points: At first, on June 22th, 2022 exactly at 8am , at the door entrance, an impolite security agent, I didn't see his name, had a bad attitude toward my father,  he stopped him by saying (Sir ! what do you need here? My father replied : good morning,  my daughter works here, I will drop her and I will leave. He said ok but be quick ! No good morning,  no smile, no respect) What a shame ! Another one has asked me and my colleagues : do not walk here in this area !!! So ridiculous, too much ban for no specific reason ! Secondly,  our IBC office (international broadcast center) was barely clean, from the first day till the last day you could see dust on the desk top, foot prints on the floor where other people walked, It looked as though it had not been swept in a very long time ! Well,  we had to clean it by our selves. Moreover,  another story with another security agent B. AEK to whom I went to ask him about my ring that I have lost, he talked to me meanly and with unrespectful way ! For all I know, the role of the security agent is to give guests a remarkable first impression about the hotel, and welcomes them warmly with a broad smile. Besides, you do not need formal qualifications to do this job but a good general education is useful. Furthermore, I believe that every single employee of the hotel must maintain a high level of professionalism in dealing with guests, he or she is very courteous and friendly in order to make guests feel relaxed and at home in the hotel, unfortunately that wasn't the case in Méridien hotel. Security team needs better training except one or two who are polite and helpful like Mr Houari and Mr Samir. To put it in a nutshell, I felt uncomfortable and unsatisfied, an effort is needed to reach 5 stars standards, hope things will get better.

The hotel is very good and the rooms are very spacious, clean, the bed is very comfortable. However, the negative sides, the first is that parking is very difficult to reach the hotel because it does not connect, it only connects the hotel apartments, which is problematic when you have big bags, The second problem is the household women who touch 10h in the room and opens the door without even approval, finally the last negative point is the night's deep-down music that is probably due to a chicha.

Hotel to flee. The staff is high and unpleasant to wish. Vs takes for milk cows to vs add supplements for everything and especially without having informed you in advance. We book a room on the internet for 5 people, we receive a mail confirming our reservation with a little additional word indicating that the room will no longer be available if we want to extend our stay beyond dates No problem. We arrive 2 days before our reservation to make sure the hotel is ideally located and the location is quite clean. We have a hostess that confirms our reservation and announces a new room price already higher. We accepted, however, that it was not correct because the price shown on the site is different. On the day of our reservation we arrive at 13:00, although the hotel is not full, we retorque that you have to wait for Check in at 15h. No flexibility already, that is how they have the sense of service. At 15:00 at the time of Check in we are adding a supplement because we are with a child when everything was stipulated in my reservation, when I arrive, etc... I'm angry to tell them that it's not normal and of course these people differ from me The hotel is a very good hotel, and the hotel is very good. The only advantage is the location and yet A counsel never go to this hotel that is clearly not a 5-star and that has no meaning of customer service. they think only to the money and under the pretext that we are Westerns think We have money to not know what to do with it.

I enjoy my stay at this hotel. Located just rightnin front of the promenade. Clean room clean hotel