Hotel near Bella Vista,Panama City47.8% of visitors choose this area
GGuest User2025.04.20
The staff was responsive when I made requests (none were unreasonable or outrageous). Room had a refrigerator, safe, iron and good storage. The furniture was comfortable.
I’ve come to Panama City 4 times in the last 6 months. It’s not the best hotel I’ve stayed in or the worst at the same price range. Everything has benefits or detriments. It just depends on what you like. It is in the El Congrejo area but only a block away from the busiest section so it is not loud while still being convenient.
This was a fantastic vacation. From the moment we arrived the staff took care of us like family. Veronica, Maried, Fabian, Latoya, our driver Emanuel and many others made our stay enjoyable. The room, pools and food were also very good.
We stayed one night, three couples. Excellent location, close to a mall, restaurants, hospital, pharmacies. A couple blocks from Balboa avenue. Restaurant and coffee shop on the lobby level, free parking and we got to leave our car for four days while we travelled to San Blas Islands. We all said we would stay here again.
Difficult to review because we were only there for 10 hours. The building is luxurious. The suites very nice. It had a beautiful courtyard, what little we could see of it in the early morning light. Wake-up call didn't work and we ended up paying $10.00 for a 5-minute ride to the airport because the shuttle leaves only on the hour and we didn't make it. The ”free” breakfast was worth every penny, but not much more. We have had better breakfasts at 3-star hotels.
I had five nights there the location it’s OK the hotel is big and enough space the price is affordable but team member and employee need more training to how make satisfy the customers especially for breakfast. There is not that much option but the room service it’s hundred Person I recommend this hotel because of good price
The location is the best part of the hotel. The shower seems to have mold on the bottom. If it is not mold, it is not getting cleaned thoroughly. It’s very hard to get shampoo or conditioner out of the dispensers. I also don’t quite understand why the hotel
outs first a blanket on the bed and on top of it a sheet. I don’t think that it is. wry hygienic. I appreciate that the hotel
provides some on-the-go breakfast items for guests who leave before 6 AM.
Because we were worried about being blocked on the 20th, we had to leave the hotel early (5 am), and the two people didn't eat breakfast. Can we refund some money? Two people have a breakfast and check out early.
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93 reviews
8.5/10
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RRemsenThe location is the best part of the hotel. The shower seems to have mold on the bottom. If it is not mold, it is not getting cleaned thoroughly. It’s very hard to get shampoo or conditioner out of the dispensers. I also don’t quite understand why the hotel
outs first a blanket on the bed and on top of it a sheet. I don’t think that it is. wry hygienic. I appreciate that the hotel
provides some on-the-go breakfast items for guests who leave before 6 AM.
GGuest UserDifficult to review because we were only there for 10 hours. The building is luxurious. The suites very nice. It had a beautiful courtyard, what little we could see of it in the early morning light. Wake-up call didn't work and we ended up paying $10.00 for a 5-minute ride to the airport because the shuttle leaves only on the hour and we didn't make it. The ”free” breakfast was worth every penny, but not much more. We have had better breakfasts at 3-star hotels.
GGuest UserWe stayed one night, three couples. Excellent location, close to a mall, restaurants, hospital, pharmacies. A couple blocks from Balboa avenue. Restaurant and coffee shop on the lobby level, free parking and we got to leave our car for four days while we travelled to San Blas Islands. We all said we would stay here again.
SSashaAbsolutely fantastic stay! I truly enjoyed Riu from the time I checked in till the time I checked out. I appreciate the staff and the quick convenience of check in process. Not only was the rooms absolutely spotless and clean but their were plenty of elevators to get to the rooms. I really enjoyed the pressed juice from the breakfast the most (absolutely fresh and excellent). The breakfast buffet was a nice feature to have at our time there, along with looking out to the pool(do wish the pool was a tad bit bigger). IT IS A MUST YOU TRY THE RESTAURANT TASTE AND THE BARTENDER DRINKS. Absolutely probably one of the best in the city! The meal at taste was exceptional and the prices are perfect (please don't change because I plan on coming back). From start to finish Riu made my birthday experience worthwhile in Panama. I honestly wouldn't have changed it for the world! Thank you for the housekeeping for always keeping our room clean and us being so trustworthy of leaving suitcase and clothes items out and it wasn't even moved an inch. The beds were some of the most comfiest sheets we slept on in a while and the bathroom was so big and spacious with DOUBLE sinks! We appreciate the friendliness and excitement in activities and guest that we saw everyday. If you are not staying at Riu then what are you doing?
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
AAnonymous Userinternet connection isn't great and that could be a problem. Unfortunately, there is no fridge in the room either. The location is not really far from the Via Argentina metro station and staff is very polite and helpful.
AAnonymous UserThe room is big, but not fully functional, there is no bathtub, no USB charging port, the flushing toilet in the bathroom is too loud, dare not flush at night, it will wake people up
DDarío CórdovaFacilities excellent, rooms always clean.
Very good varied breakfast, the only novelty was presented at the entrance because it did not reflect the reservation, I do not share the alternative solution by the establishment because they demanded a guarantee until the novelty was resolved, value that was refunded on the 3rd day.
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