2nd time book sini, this round dapat Suite Tower. Honestly, the vibe tak sama macam bilik kat main building — terasa a bit off sebab tower ni macam terpisah and the building pun nampak kurang terjaga.
Aircond kat corridor bunyi betul-betul depan pintu, so kalau nak rasa peace memang susah. Suite memang ada kelengkapan dapur — induction & hood semua lengkap — tapi tak ada pinggan, pan, apa pun untuk masak, so macam… deco je lah 😂 maybe letak microwave pun ok lagi.
Win dia cuma room space luas & service. But kalau dapat bilik facing kawasan logistik sebelah, jangan harap ketenangan… bunyi ada, cuma view je okay sikit.
Overall, still okay but definitely not the same vibe as main building.
Stayed 2 nights here for a competition held at KSL Mall. The check-in process was very helpful and fast. Room is cosy and comfortable with room WiFi.
The hotel is attached to the mall... So it is very convenient and with ample parking. House keeping was quite efficient too. Returned to my room in late noon with a tidy bed and cleaned up room.
Breakfast wise, choices were quite good. Fusion buffet breakfast.
Last but not least, there is a 24 hours 7 Eleven convenience store near the hotel lobby
This resort is perfect for families with kids. The facilities cater to everyone from toddlers to teenagers, and there's a fantastic variety of restaurants. They have Korean BBQ, Chinese hotpot, Thai food, and local Malay cuisine. There are also plenty of photo opportunities. The only thing that could use improvement is their buggy service, which was a bit slow; the distance from the room to get anywhere was quite far. I hope to see an improvement next time I stay.
Great stay! The hotel room was clean and very spacious!, staff were friendly and helpful (terhilangkan kad akses), and the location was perfect. Breakfast buffet had a wide variety. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Had a free upgrade to premium suite with a nice view of Sultan Alam Syah Mosque. It has a bath tub too. The location is very strategic which is just a walking distance to the mall. There’s also food truck at the back of the hotel. So don’t worry if you want to have dinner outside. Our room is so spacious , and to our surprise there was also a box of Malay traditional kueh we called as ‘bahulu’ as well as 2 bottles of soft drinks as complimentary. Breakfast was great and we had variety of foods to choose. Add on breakfast for adult is RM66.00. They also provide free parking and we need to validate our TnG card before going out. Overall, Concorde Hotel will be our hotel choice in Shah Alam.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
AAliso and ray2025.11.18
Booked a room to stay in before our 23.20 flight to Heathrow. Lovely to be so close to terminal one with the buggy transfer to take us and our cases the short distance.
Hotel is beautiful and with a large lobby and outdoor area great to walk around. Staff exceptional helping with lifts,meals,cases etc. A great variety of food and a bar available throughout the day .if I returned to KL I would definitely stay here again .
Do not be fooled by the exterior of the building, the interior and the room differs from it.
I believed that area is more or less a business or office area, the reception gave the nearest makan place with decent value.
A slight minor part but did not really adds to my experience was, kettle was not working and toothbrush and toothpaste were not given. For a moment, I thought it’s a regulation in HK until I confirmed with the reception.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
GGuest User2025.12.07
Third time staying here as driving to klia to pick up our daughter on a late night arrival.
The location is a ten minute drive from the airport or a guest could book the shuttle service which runs hourly in the morning but two hourly in the afternoon and evening.
Free car park but although we had registered our car plate number this time as not known to the exit gate person who had to write down our room number and name before letting us drive out.
A buggy service led us to our room where we could park nearby.
Lobby had vending machines for drinks and cup noodles and snacks and notice boards with the current departures and arrivals times and info about delays
at klia and klia2.
The room was comfortable but a few improvements like giving a room access card per guest instead of one card per room only and having hand towels in addition to bath towels would be helpful.
Very Good
868 reviews
8.7/10
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8.9/10
Very Good
GGuest UserWe are attending company Training and dinner at the Hotel. The foods is nice with cleaness room with comfortable bed.
WWooiKenGood to see an older hotel with refreshed and renovated rooms and a modernised lobby. The stay was comfortable overall.
The food needs improvement. Breakfast was mediocre with limited variety. No fresh fruit juices served. I ordered the club sandwich and their so-called famous char koay teow for a 10pm dinner. Both were very bad.
I also attended an event on Friday, 14 November at the main ballroom. The food served there was horrendous.
The hotel has strong potential with its upgraded rooms. You need to improve the quality and consistency of the food across all outlets and events.
JJastanGreat option for a quick, one-night stay if you're in transit. The hotel offers free airport transfer, making it very convenient, and it’s just a 15-minute drive from the airport. The location is ideal, and the free breakfast includes roti canai, which was a nice local touch. Perfect for a short, hassle-free stay before catching your next flight!
AAu HBFire alarm trigger at around 11.30pm Sept 13 2025. Thefe is no announcement what happened and guest walk out from the hotel building by themself. Some floor the emergency exit without lighting and in dark. This endanger the guest that trying to escape from the building. Hotel should have Emergency Response Team to handle firealarm that trigger today.
Understand from the staff that its trigger by someone smoke in the room when asked.
Hotel should have proper communicated to the guest on what have happen and to ensure guest comfortable to continue their stay.
AAnonymous UserAn excellent 5-star stay at DoubleTree by Hilton Shah Alam i-City! From the warm welcome and signature cookies at check-in to the attentive service throughout our stay, everything was top-notch.
The location is unbeatable — just a short walk to i-City Theme Park and a nearby mall, making it easy to enjoy the area’s attractions. The hotel itself is beautifully designed, clean, and very comfortable. The staff were professional, friendly, and went the extra mile to make us feel at home.
Highly recommended for families, couples, or anyone looking for a memorable and relaxing stay in Shah Alam.
AAdventuressLaneI stayed at Sunway Resort Hotel and had a very pleasant experience. The room was spacious, clean, and well-maintained. The bed was very comfortable, and I had a good night’s sleep. Facilities like the shower and air-conditioning worked perfectly, and the housekeeping kept everything tidy. The location is very convenient, especially being close to Sunway Pyramid mall. Overall, a comfortable and enjoyable stay, I would definitely come back again.
MManuel III AriolaI stayed at this hotel earlier this month and was very satisfied with the overall experience. The room was clean, comfortable, and well-maintained. The service throughout my stay was excellent—staff were friendly, attentive, and always willing to help. The food was delicious with plenty of variety, and the hotel’s location made it easy to get around and explore the area. Overall, a great stay and absolutely worth recommending!
PPravinahWe had so much fun as a family with kids. The room was big and bright, with space for everyone. Awesome lake view. The beds were soft and cozy. My kids loved the pool—it was cold since its been rain for few days still we enjoyed when it was sunny for a while. We ate yummy buffet breakfast at the hotel restaurant. Everything felt easy and relaxed.
The staff was very kind and helped us with everything. We felt safe and happy.It was a perfect family trip and we made great memories!
AAde Azura SaidiComfortable and value for money. The downside are mainly on services. I have to call the maintenance and housekeeping for few times to attend some problems occur during my stay. They only attend after few hours being called. Others are great. Spacious room and spacious bathroom with bathtub!
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