This is a lavish hotel at a convenient location almost at the Central Business District. Very reasonable price for the service and comfort that you get.
Is a hotel situated in between shop house. However, the hotel set up is not like a shop house hotel.
The hotel has poor soundproof, and it gets disturbed by the noise outside of the room. The room does not come with windows.
Hotel provides basic amenities. Don't expect luxury.
The hotel was nice n all. Service was excellent. Very clean n centrally located. Breakfast buffet was ok, not great but not bad either. My only gripe was the towel provided. They have seen their days. Its not the quality of a 5* or even a 4* hotel. They were quite old n frailed. The other thing was...they only provide 1 pillow per bed. I have never been to any hotel, ever, that only provide 1 pillow per person. That was very unusual...It was a beautiful hotel never the less...
Nearby no minimart… no swimming pool.. the building only have 1 lift… the standard dropped dramatically…
Next the house keeping even try to enter our room even though we told them when the room need housekeeping will update them.
We heard commotion outside and informed the front desk … after half hour still nobody come to look into it… what happened there are some killer out there… ?
Stay at your own risk…
Used to be a nice hotel, but all the furnitures seem old now. Pparking was not comfortable as it was on 8th floor. Nice breakfast and swimming pool though.
We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.
The bathroom did not have any ventilation fan nor a window for fresh air , hence it had mouldy smell.
There was only one tiny roll of toilet paper left on the toilet paper holder. NO spare toilet paper roll. We had to call housekeeping to ask for one more roll.
There was very little hot water the first night. So we had to take cold showers.
the second day, the hot water came back.
The view from the hotel was good.
The facilities were really poor.
It was a shame.
So lovely! I stayed in a king junior suite which was great value for money. My room was spotless, it was such a treat to use the free toiletries, wear the robe and slippers, use the coffee machine and variety of coffees, sleep in the huge comfy bed and watch my Netflix. The restaurant has huge windows perfect for watching the sunset and the variety and quality of food was brilliant. I also loved the pool with fresh towels on the sun beds and waterfall feature. The best thing about it though was the lovely staff who couldn’t be more helpful. Only downside is it’s such a busy location, I didn’t venture out much I preferred the peace of the hotel. It’s not far from the airport though and the receptionist booked my taxi for me. I am definitely staying here next time I visit :)
First time staying at this hotel. Great counter service, staff was able to converse in English. Room was clean and toiletries were refilled every day. No complaints at all. Super close to the main train station which connects directly to the airport. Breakfast starts at 0630 to 1000. Every day's menu is different. One slight downside is that the dishes are labelled in Bahasa Indonesian, so you might need some help if you really want to know what the dishes are served. At 0700, the buffet starts the live omelette station and noodle station.
Housekeeping is done every day. Linens are clean, no smell, towels are also very clean. Good job to the hotel. Would recommend all types of travellers to stay.
So, me and my husband went to medan recently and decided to stay in this hotel for 2 days. I would say that it ws NOT a pleasant stay. There ws this musty smell at the corridor and in the room. The building is not being maintained well, we can say. There ws cricket in the room .*scared the **** of me*.
Even from the start, the air cond ws nt cold enough and there ws so weird noise if we decrease the temperature, bt we wr told that its already at its maximum coldness and the noise will goes off in a while. Hahaha. As expected, the air cond ws nt functioning in the middle of the night. Hmmmm... we decided to shift to another hotel the next day.
So, please maintain your hotel, guys. 🙏 🙏 🙏
Very Good
195 reviews
8.3/10
Price from
MXN$464
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8.5/10
Very Good
SStcmallThe hotel was good, breakfast is delicious, the pool is located on the top of building was gorgeous view.
MMohamedThe hotel was nice n all. Service was excellent. Very clean n centrally located. Breakfast buffet was ok, not great but not bad either. My only gripe was the towel provided. They have seen their days. Its not the quality of a 5* or even a 4* hotel. They were quite old n frailed. The other thing was...they only provide 1 pillow per bed. I have never been to any hotel, ever, that only provide 1 pillow per person. That was very unusual...It was a beautiful hotel never the less...
AAliciaSo lovely! I stayed in a king junior suite which was great value for money. My room was spotless, it was such a treat to use the free toiletries, wear the robe and slippers, use the coffee machine and variety of coffees, sleep in the huge comfy bed and watch my Netflix. The restaurant has huge windows perfect for watching the sunset and the variety and quality of food was brilliant. I also loved the pool with fresh towels on the sun beds and waterfall feature. The best thing about it though was the lovely staff who couldn’t be more helpful. Only downside is it’s such a busy location, I didn’t venture out much I preferred the peace of the hotel. It’s not far from the airport though and the receptionist booked my taxi for me. I am definitely staying here next time I visit :)
GGuest UserSo, me and my husband went to medan recently and decided to stay in this hotel for 2 days. I would say that it ws NOT a pleasant stay. There ws this musty smell at the corridor and in the room. The building is not being maintained well, we can say. There ws cricket in the room .*scared the **** of me*.
Even from the start, the air cond ws nt cold enough and there ws so weird noise if we decrease the temperature, bt we wr told that its already at its maximum coldness and the noise will goes off in a while. Hahaha. As expected, the air cond ws nt functioning in the middle of the night. Hmmmm... we decided to shift to another hotel the next day.
So, please maintain your hotel, guys. 🙏 🙏 🙏
GGuest UserWonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
HHans SanjayaUsed to be a nice hotel, but all the furnitures seem old now. Pparking was not comfortable as it was on 8th floor. Nice breakfast and swimming pool though.
GggmumLoved the convenience of being close to various shopping malls. The hotel felt very safe, and the rooms were spacious. Thank you for the warm hospitality, JW Marriott! We bought mangoes, and the staff went out of their way to help us cut and slice them.
NnjqeugeneFirst time staying at this hotel. Great counter service, staff was able to converse in English. Room was clean and toiletries were refilled every day. No complaints at all. Super close to the main train station which connects directly to the airport. Breakfast starts at 0630 to 1000. Every day's menu is different. One slight downside is that the dishes are labelled in Bahasa Indonesian, so you might need some help if you really want to know what the dishes are served. At 0700, the buffet starts the live omelette station and noodle station.
Housekeeping is done every day. Linens are clean, no smell, towels are also very clean. Good job to the hotel. Would recommend all types of travellers to stay.
喝喝咖啡的HanThis is a lavish hotel at a convenient location almost at the Central Business District. Very reasonable price for the service and comfort that you get.
Mmiss banzaiSecond time I have been staying in this hotel and I totally recommend it. The staff at the reception, Mr. Rio was really friendly and professional. He arranged a shuttle bus for us for a smooth transfer the next morning to the airport. The breakfast has lots of tasty choices. Also for dinner the atmosphere at the restaurant is really nice and tropical with a nice terrasse outside by the pool. That hotel is only 10min away by free shuttle bus from the airport. The rooms are spacious and clean. I totally love it.
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