what can I say about this hotel...
the first one, there is very polite reception, they can give you good advice and show the best rooms they have to choose.
the second one, really pretty sweeming pool inside, it's looks no so big, but it has a very nice view to the sea and warm water, where you can relax and enjoy the surroundings.
the third, what I really enjoy....full inclusive barbecue dinners only for 7 usd, the waiters looking for you and try to help you with everything they come to you to ask and suggest the best dishes or just bring fruits or juice.
It's the place where the staff really try to take care of you.
after long trip, I really enjoyed the place and got energy for the future steps in my trip to sulawesi Island.
Disappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
It is one of the newest hotel in Palu. It is a great concept but average execution. Hotel visions as like the boutique hotel in French. European Classic type. I have twin room type one night stay and deluxe queen the next day . The twin room felt full packed of furniture and make no space to move around. Towels and bed are new so it was nice. The shower however was not enjoyable. Water flow out was terrible with no door make water flood out of the shower box. Inside the shower box, only found a bottle of body wash (but no label) and no shampoo. Breakfast is average, open kitchen is a bit noisy. Sofa tables are rarely used because of table high position makes no sense when eating.
their location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work
When I checked in, the person in front of me took a long time to sort out/find a solution. I waited quite a while, even though there were other staff members who should have been able to help me.
The hotel interior seems to be heavily inherited; these days, the TVs are still manual. The chairs in the room are already unusable.
Dekat pusat kota, selimut byk bercak, bawah tempat tidur ada buangan bekas plastik sedotan dan korek kuping tamu sebelum kami tempati. Kuning2 jijay banget. Sepertinya hanya asal aja klo membersihkan kamar. Westafel kamar mandi dan tempat tisu sdh karatan
new hotel and looks fresh. my booking including breakfast but instead of a full meal breakfast , it was delivered to room with limited choices such as Nasi Goreng or Bubur. the reason given was low occupancy so the full serving kitchen was closed. I would suggest the booking system gives the option of with or without breakfast so at least I can manage my expectation.
wifi connection was very slow.
smart tv is not working when I logged in to my netflix account.
This trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
Great
96 reviews
9.1/10
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IDR 663,856
per night
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9.3/10
Great
SShenzhenFoodieThe hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
KKaterina BLRwhat can I say about this hotel...
the first one, there is very polite reception, they can give you good advice and show the best rooms they have to choose.
the second one, really pretty sweeming pool inside, it's looks no so big, but it has a very nice view to the sea and warm water, where you can relax and enjoy the surroundings.
the third, what I really enjoy....full inclusive barbecue dinners only for 7 usd, the waiters looking for you and try to help you with everything they come to you to ask and suggest the best dishes or just bring fruits or juice.
It's the place where the staff really try to take care of you.
after long trip, I really enjoyed the place and got energy for the future steps in my trip to sulawesi Island.
RResiaIt is one of the newest hotel in Palu. It is a great concept but average execution. Hotel visions as like the boutique hotel in French. European Classic type. I have twin room type one night stay and deluxe queen the next day . The twin room felt full packed of furniture and make no space to move around. Towels and bed are new so it was nice. The shower however was not enjoyable. Water flow out was terrible with no door make water flood out of the shower box. Inside the shower box, only found a bottle of body wash (but no label) and no shampoo. Breakfast is average, open kitchen is a bit noisy. Sofa tables are rarely used because of table high position makes no sense when eating.
GGuest UserThis trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
GGuest Usertheir location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work
GGuest Usernew hotel and looks fresh. my booking including breakfast but instead of a full meal breakfast , it was delivered to room with limited choices such as Nasi Goreng or Bubur. the reason given was low occupancy so the full serving kitchen was closed. I would suggest the booking system gives the option of with or without breakfast so at least I can manage my expectation.
wifi connection was very slow.
smart tv is not working when I logged in to my netflix account.
GGuest UserDisappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
RRonald RamakersVery helpful people who will be eager to help you with local transportation to the waterfall, beach and other destinations in Sulawesi.
Coffee, thea, sugar and water cooker free available in the room.
Beautiful panoramic location of lake Poso.
Good Asian breakfast with rice, noodles, meat, fish, vegetables, tofu, fruit and even white bread with jam.
VViajeroslowcosterosWe booked this hotel for 1 night and finished happy with the room and service. The next morning we also got a taxi to go to the city center because we did not get any grab or gojek.
The room is large and air-conditioned, good price quality.
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