11866019****The stay at the H Crystal Hotel in Taiyuan was perfect and far exceeded expectations! Must seriously praise:
The facilities are smart and intimate, and the details are full: the room facilities are not only perfect, but also full of surprises! The smart toilet is definitely one of the highlights, clean and comfortable, and the sense of technology has improved the quality of stay. All kinds of small details (adequate charging port, humanized lighting) are thoughtful, and you can see the management intentions.
The service is warm and at home: from the moment you step into the hotel, you can feel the enthusiasm of your face. The staff at the front desk, guest rooms, and restaurants are all smiling, and the service is active and thoughtful, making people feel particularly warm and relaxed, and really feel ”home”.
Supper surprise, late night healing! It must be emphasized that the supper after 9 o'clock is praised. I didn't expect to eat such authentic food late at night! Ice powder is sour and sweet, with rich ingredients; the small noodles are spicy and fresh, the taste is authentic, and the bowl is super satisfying! This is definitely a plus, adding a lot of happiness to the journey.
The breakfast is rich and delicious, and the vitality is opened for a day: the breakfast is rich in variety, the ingredients are fresh, and the taste is online! You can taste Shanxi characteristics, as well as classic Chinese and Western choices. You can eat every day and be satisfied. It is an important start to a beautiful journey.
The child likes it very much, parent-child friendly! This time I stayed with the children, and the children were very happy! The overall atmosphere and service of the hotel also make the children feel comfortable.
The process is smooth, efficient and worry-free: check-in, check-out and various service processes are very professional, efficient, fast response speed, timely problem solving, people live worry-free and at ease.
Summary: This trip to H crystal, perfectly interprets what is called ”because a hotel falls in love with a city”! Your extreme care in smart facilities (especially smart toilets!), warm service (especially the warmth of the supper stalls!), authentic food (ice powder noodles YYDS!) and the overall process left a deep and beautiful impression on our family. Sincerely hope that H crystal can maintain and continuously improve this excellence, with the ”fat Donglai” style of ultimate service and user thinking as the benchmark, this sincere, warm, attention to detail of the success model will be carried forward, become an industry model! Like you, next time you come to Taiyuan, this is definitely the only choice!
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