Hotels With Breakfast in Wiltshire, United Kingdom

Absolutely awful experience. The room was spacious and clean. That's it for the niceties. The shower leaked, the waste drain was blocked so it flooded the bathroom. The aircon didn't work well so it was hotter than the sun meaning I woke with a headache. The tea and coffee was missing sugar. Breakfast now. What a disaster!!! There wasn't any food for over 30 minutes and that was at 9am. The drinks machines worked but there were no cups or glasses. No plates or cutlery but there wasn't any food so no actual drama. When the food came out, it was a mad free for all with ”other nationalities” taking enough food each to feed a small country whilst everyone else just waited again. I eventually ate at 10.30 but that was 2 rashers of bacon, a tiny sausage and some flavourless beans. I wish I'd booked somewhere else

Beautiful and lovely surroundings. A lot to choose from for breakfast. Most of the staff are nice, but there is one guy who is not that nice very rude the way he talks and answering questions. There is two glass in the bathroom which is fine but if you request for a glass to drink in the room they will still bring you the same kind of glasses to you. I think they should have different shapes of glass for different purposes. Also some of their tea cups are too big and is not classy at all.

Very nice hosts, excellent food and charming rooms, can recommend!

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.

This hotel is very pleasant, I like the hotel environment, it is really beautiful, the front desk service is also warm, the breakfast is rich, the bed is very comfortable, all of which makes us feel very good.

The overall experience of this hotel is very good, the process from check-in to check-out is very smooth. The service staff is kind and courteous, the room is clean and tidy, the facilities are complete and well maintained. The location is convenient and the surrounding life functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant stay experience. I will have the opportunity to visit again in the future.

Nice clean hotel. Parking was full but you can use the whalebridge multi story car park a 3 minute walk away, it was free on my visit due to Internet issues I believe so saved another few pounds. Do not use spring gardens muti story next to the hotel, it's not overnight parking I was told by the hotel . 👍

”Our stay at DoubleTree Hotel was pleasant and comfortable. The check-in process was smooth, and the staff was friendly and accommodating. The room was clean and well-maintained, with all the necessary amenities provided. We especially appreciated the warm cookies upon arrival, a nice touch that added to the welcoming atmosphere. While the decor may be somewhat dated, it didn't detract from our overall experience. The location was convenient, with easy access to transportation and nearby attractions. Overall, DoubleTree Hotel provided us with a satisfactory stay and good value for the price.”

Standardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast.