Hotels With Breakfast in Cheshire, United Kingdom

Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read. reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent. generally Very disappointed.

2nd time stay at the Portal. Rooms are great, championship golf course very good (even in the wet/muddy ground). Staff are great & had a super breakfast in the restaurant in the morning which is fulled with light & good views.

There needs to be more food choice. Maintence IE change or repairs to doors or radiators should not be carried whilst guests are relaxing, working or having a late sleep in. On 2 occasions maintence staff worked for several hours ruining my stay. Very very noisey.

Hotel is a bit old and lack of refurbishments. The room doesn't have good insulation especially during cold night one radiator still feel very chilly inside the room. Only one soft and no chair to sit in front of desk, the bed was a bit tilted. Overall it's an okay hotel if you want to have a short stop.

The hotel is on a golf course, the environment is first class, the decoration style is very modern, the service is very good!

My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.

good experience

The hotel is fairly nice although it is let down with the lack of aircon which I understand has been broken for some time. I was offered to move rooms from one swelteringly hot room to another only to be sandwiched in between two rooms who were obviously having a party. I was offered to move back to my original room which I finally got some sleep. A nice hotel, let down by the lack of air conditioning.

This hotel is great value for money, the rooms are lovely and modern but the hotel style is authentically vintage. I can recommend the hotel for anyone wanting to use Chester train station, it's a perfect location!

The room is big (designed for a family of four) decorated in nerf theme, kids would love it. All is good but our shower tap is not functioning well, only gives out boiling hot water which we had to use the bath and let the water cool down a bit before we can use a towel to wash. Not the best but image it’s a good place for family with young kids. Walls are thin, we can hear next door running and snoring. Ear plugs ensured a good night sleep :D