Posted onJul 10, 2026
Anonymous UserThe hotel has a backyard garden and offers a free shuttle service. The room was clean, tidy, and well-equipped, and the comfortable bedding ensured a peaceful night's sleep. The front desk staff were warm and attentive, making the check-in process quick and smooth. The location is convenient, with a theme park and an indoor ski resort nearby, making getting around very easy. Overall, the experience exceeded my expectations, and I would definitely choose this hotel again!
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Price per night from:HK$450
Posted onJun 17, 2026
Guest UserThis stay completely exceeded my expectations! The hotel is located in a distinctive neighborhood, and the Chinese Baroque architecture creates an immersive, retro atmosphere. They even offer a cheongsam try-on experience, so every photo you take looks professional. The room was spotless, the bedding was soft, and the mattress and pillows were incredibly comfortable. The bathroom was equipped with a Dyson hairdryer, and the water purification system provided peace of mind, with stable hot water and good pressure. The entire room had smart controls for lighting and curtains, and the rotatable TV mount was a thoughtful touch. The soundproofing was excellent, as I couldn't hear any noise from the hallway. The front desk and housekeeping staff were all incredibly kind and attentive. The breakfast, served in a beautiful nine-grid presentation, was exquisite and delicious. The location offers convenient transportation, making it perfect for both tourists and short stays. I've already recommended it to friends, and it will definitely be my top choice for my next visit!
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Price per night from:HK$787
Posted onJun 16, 2026
DDD_niniStayed here with a friend. The hotel has a lot of character and the bathtub is spacious – you can really stretch out in it. The breakfast spread is fantastic with a wide variety of options, and the freshly made dumplings and Lanzhou beef noodles were absolutely delicious. The fruit quality was also excellent. The pool water was clean. The only minor downside was that the TV in our room couldn't cast, but it wasn't a big deal. The front desk staff, Luna, was very responsive and provided excellent service. 👍
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Price per night from:HK$728
Posted onJul 15, 2026
Guest UserThe hotel's night view is fantastic. From the sky lobby, you can see the Songhua River, directly facing the Beer Festival, which is quite a sight. The hotel's location is also excellent, and the room layout is decent. All the facilities are new. It was quite crowded during the summer holidays, but the service was still good. After checking out, Yuki followed up to ask about my stay, which was a nice touch. Overall, a great experience.
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Price per night from:HK$1,595
Posted onJun 1, 2026
Qiqipengpeng
The room was spacious and generally clean. It was very soundproof with good ventilation, and there were no strange odors. The breakfast selection was rich, comparable to Wanda Vista. The hot springs offered a good variety of pools, and the water quality was excellent with no unpleasant smells. On Children's Day, kids under 1.5 meters were free, which was a fantastic bonus! The staff were very enthusiastic, and both check-in and check-out were quick.
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Price per night from:HK$387
Posted onNov 17, 2025|Mao She Terrace Smart Family Room
Guest UserI highly recommend this amazing guesthouse to everyone! You can book it with your eyes closed. The service is incredibly attentive, and the butler team in the group chat is always responsive to every request. They offer complimentary pick-up and drop-off to nearby attractions and restaurants. While we were making tea at the tea table, the butler immediately brought over freshly cut fruit. This is the first time I've encountered such observant and proactive butler service. The kids had a fantastic experience, and we ended up staying a second time within a short period. The breakfast was also very exquisite. Both villas have unique charm, especially the common areas, which are all distinct. We'll definitely be back!
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Price per night from:HK$400
Posted onDec 27, 2025
M378547****
The hotel lobby has a Russian-style decor, perfect for taking photos. The room was very comfortable with a tasteful design. The front desk staff were warm and provided excellent service. The bedding was incredibly comfortable. The restaurant offered a wide variety of delicious dishes. It's also very close to the Harbin Ice and Snow World. There's a gym and a heated pool on the third floor. I'll definitely choose this hotel again for my next stay.
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Price per night from:HK$594
Posted onJan 25, 2026
Guest User
Very convenient spot. Spacious room with nice view. Very helpful couple running the business. They have so much knowledge of the area. I ended up asking them to organise all my trips. They always get a good price for me. Really appreciate their help.
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Price per night from:HK$241
Posted onJun 30, 2026
Guest UserThe view outside the window is beautiful. The location is a bit out of the way, far from the subway. Although it looks close to the Songhua River, there's no direct access, so getting to the riverside is quite a walk. For meals, you have to go about one or two kilometers to a residential area, which has tons of great restaurants. Taxis are super convenient; they pick you up instantly, and it's usually under ten yuan. The room was clean, but the soundproofing was just okay – I could hear kids jumping around next door and their mom scolding them. Breakfast was average, not much variety. Out of the three 5-star hotels I stayed at in Harbin, the Marriott had the least to offer for breakfast. The doormen and the cleaning staff were excellent. Giving a good review out of habit.
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Price per night from:HK$694
Posted onJun 27, 2026
Guest UserI originally decided to switch hotels because I was so incredibly disappointed with my stay at the Harbin Fuli Ritz-Carlton. I never expected to stumble upon such a hidden gem: the Shangri-La Hotel, Harbin Songbei.
Honestly, this stay made me truly understand that a hotel's real value isn't about how luxurious the lobby is, but about the warmth of its service.
At the Harbin Fuli Ritz-Carlton, I experienced a series of issues: my executive lounge access was incorrectly verified, I was publicly told I didn't have executive privileges, some managers were indifferent, the lounge and restaurant service was consistently neglected, and concierges were smoking and playing on their phones, ignoring guests. For an international top-tier luxury hotel, this level of service was truly shocking and completely changed my perception of the Ritz-Carlton brand.
After arriving at the Shangri-La Songbei, it was like stepping into a completely different world.
From the moment I got out of the car, the bellhop proactively helped open the door and handle my luggage. Check-in at the front desk was warm and efficient. Wherever I went, staff would always greet me with a smile.
Most importantly, the staff here made me feel a long-lost sense of respect and genuine sincerity.
Often, guests pay for luxury hotels not to admire grand crystal chandeliers, but to receive a service experience that matches the price.
Unfortunately, the Harbin Fuli Ritz-Carlton failed in this regard, but the Shangri-La Songbei succeeded, and did so exceptionally well.
Although the price is only about one-third of the former, the warmth of the service and attention to detail far exceeded it.
If I ever return to Harbin, I will undoubtedly choose the Shangri-La Songbei again and will not consider the Harbin Fuli Ritz-Carlton.
Thanks to all the hotel staff for making me feel what true five-star service is all about again.
⭐⭐⭐⭐⭐ Highly recommended!
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Price per night from:HK$692