Latest Reviews for Basque Country Hotels

Mercure Bilbao Jardines de Albia
4.5/551 Reviews
Ensanche
We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.
Occidental Bilbao
4.3/5100 Reviews
I thought the sauna was included in our stay that’s why I booked the hotel. When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section . Spa and sauna are not the same and if it’s a cost to it , that should be mentioned. Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa. It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it! Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
Hotel Ilunion San Mamés
4.4/5112 Reviews
The hotel is unique in design, novel, and the front desk service is good. The reception processing speed is relatively slow, the elevator is less inconvenient, sometimes it needs to wait, and the overall stay is quite satisfactory.
Sercotel Ayala
4.4/5102 Reviews
Ensanche
When we first checked in the staff was friendly and helpful, the lobby is cozy and has free water and a coffee machine. Our room was bigger than we expected and came with everything, toothbrushes, shower cap and comb etc. We asked the front desk for an iron and it came within 5 minutes, great service! The shower was really nice and spacious and the beds were amazing. I suffer from insomnia and the beds were perfectly soft and the comforter was so comfortable I just wanted to stay in bed all day. For the price the breakfast was really good, the only downside was that it seemed a little bit understaffed. My favorite part about the breakfast was the pastry selection, the donuts and cakes were amazing, it tasted better than some pastries I bought from bakeries. Bonus points for providing pads and tampons in the women’s bathroom. The location is pretty good, it’s near the main shopping street and an el corte ingles, it’s also not far from the train station.
Hotel Arima & Spa - Small Luxury Hotels
4.6/581 Reviews
It is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.
Hotel Ilunion San Sebastián
4.4/567 Reviews
Antiguo
Very good service, cleaning and very modern, breakfast we Enchanting and the deal will also repeat
Sercotel Coliseo Bilbao
4.4/5115 Reviews
Ensanche
The hotel is well located and the staff all extremely nice and helpful. My room was of a good size and the bed extremely comfortable, but there was no water in the room or any sort of tea/ coffee making facilities which was disappointing. There is no restaurant in the hotel which came as a complete surprise, though you can order room service from 17:30 to 23:00 but the choice of food on offer is limited and poor. The ‘bar’ is also anything but a bar. It’s a desk with a bell on it. Ring the bell and someone appears, takes your order, disappears, and then comes back with your drink. No restaurant, no bar, and no in room facilities let down what would otherwise have been a pleasant stay.
Hotel Urdanibia Park
4.4/5116 Reviews
The hotel is always great for us when we travel with our dog. The rooms are always very clean. The staff was very friendly and the food was also delicious. There is a forest nearby for dog walks and plenty of lawns for dog walks. Since we are always passing through, this hotel is perfect as it is right on the highway.
Hotel Silken Indautxu
4.2/584 Reviews
Ensanche
The breakfast was really good. The hotel staff is very good, the lobby manager has something. He always communicates patiently and shares it with other people to know about it. It is worthy of praise and recommendation for everyone to stay here. Within 1 km range you can get to the train station and the coach station. Convenience.
Axel Hotel San Sebastián - Adults Only
4.6/553 Reviews
Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.

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Property Information for Tourists

Total Properties728
Number of Reviews14,876
Average Price (Weekdays)SGD 184
Average Price (Weekends)SGD 215