I stayed here in early January, and while the location is convenient, my experience was mixed. Upon arrival, the reception area was surprisingly dark despite it being daytime—most hotels usually have sufficient lighting. The lobby area, right in front of the rooms, was also dim with no lights, which felt unusual.
The room wasn’t soundproof; I could clearly hear people talking outside, which affected my comfort. The window locks seemed flimsy—you could shake them, and I could feel cold air seeping in, making the nights especially chilly.
Overall, I’m unsure if these issues stem from budget constraints or just maintenance oversight, but better lighting, soundproofing, and secure windows would greatly improve the guest experience.
This is a hotel with a great view along the Nile River.
In the morning you can see the balloon climbing.
When I asked to book a transfer to and from the airport, I was told that the hotel would not be able to accommodate me.
They told me to find my own travel agent or negotiate with a cab outside.
The city itself is touristy and the beer was more expensive than at the Cairo Hilton.
The hotel was okay. The facilities were good and the staff are very helpful. The room is a little dated but still very nice and clean with an amazing pool. We were upgraded to a Nile view which was nice. The sunsets by the pool are also gorgeous. Great location as base for day trips in Luxor.
The only annoying thing was being pestered by vendors to buy at their shops inside the hotel(some wouldn’t take “no, thank you” for an answer), I understand they need to keep business going but all I wanted to do was relax by the pool after a long day of touring and fighting off vendors all day. The food here is also awful (gave free school hostel food vibes), we tried dinner twice and room service in addition to daily breakfast . We paid about 3000EGP for 1 buffet dinner and it was definitely not worth it. Our least favourite food from our 2weeks around Egypt. You can pay less for delicious food elsewhere.
The stay here was okay and staff were generally friendly and nice. No expectations of or demanding tips.
+ very good service from everyone at the reception to the staff at the restaurants
+excellent location- very close to Luxor Temple and Karnak temple and not very far from the other major sites such as Valley of the Kings
+breakfast buffet was lovely, fresh eggs made to order, pancakes and waffles and big selection of other foods you’d find in a hotel buffet
+I paid about $33 for a dinner buffet, which was great! Freshly made mini burgers were delicious. Cans of soft drink/juice/water included
Fantastic location just 10 minutes walking distance from Luxor temple. The hotel has beautiful gardens that lead down to the Nile. Choose a Nile view room and you can see across to the Valley of the Kings and the balloon flights early each morning. Excellent service especially from Semon and the reception staff. Good choice at breakfast and 3 restaurants. The outdoor pool is on a pontoon floating on the Nile. All in all excellent.
Excellent hotel with great amenities. The room was clean and very good sized. The bathroom was also clean. We had the breakfast once and it was decent- a live egg station and a large variety of baked stuff, fruits, etc.
However, the hotel had an issue with their water supply. One staff mentioned it was a problem with their water pump and another staff mentioned that it was a general issue in Luxor- I am not sure which is the accurate reason. They did provide water bottles as a substitution to the lack of water and opened up the spa on the mezzanine for showers. We had a 5:30am departure from the hotel so went to take a shower at 3:30 am after confirming with the reception. There was no staff at the spa and I had to figure out which shower to use and find my own set of towels. The least expectation during an issue like this would be to staff the spa and help guests out.
The tour attendant at the hotel, Abdul, is a complete fraud. He sold us a Luxor tour for 55 dollars. When we got in the taxi, we saw that it was not a tour but just a transport. And the air conditioning of the vehicle was not working, can you imagine, it was 50 degrees inside the vehicle. They said that this was a sudden malfunction, but this is not true. The air conditioning was broken from the beginning. Even if it was true, they did not inform us that the air conditioning was not working. We asked them to compensate for this, they could have at least given us a small refund, but this time Abdul lied to us and said that we had underpaid him in the first place. This is a big lie because we said we would pay in dollars and he showed us the total payment on the calculator. So there is no way we have underpaid. Definitely do not buy a tour from the tour attendant at this hotel, Abdul. We are currently traveling in a taxi at 50 degrees!!!
The hotel is located next to the Luxor Temple. You must have breakfast because the restaurant balcony on the fifth floor can see the sunrise, sunset, and night view of Luxor. The breakfast time is 7 o'clock, and the hot air balloons rising from the opposite Valley of the Kings are very beautiful. The hotel is still cost-effective if you book it in advance. You can eat the most authentic white rice in Egypt when you order dinner. The location of the hotel and the restaurant are plus points. There is a market similar to Khalili behind the hotel, which is suitable for souvenir shopping. The guest rooms and toilets are in average condition. Remember to get the room early and check the order. The room type may be different.
Very mixed feelings about the experience. Overall I would give 4 stars.
The Bad - only 1. The tour agency. We booked a tour guide and driver to take us to Dendera, Valley of Kings, Valley of Queens and Hatshepsut Temple - this was our itinerary. Our guide took us to all but refused to take us to the Valley of the Queens, instead trying to scam us by taking us to the Alabaster stone factory which was not on our itinerary and despite paying in advance to go to the Valley of Queens instead. The Alabaster stone factory is not a factory, it is a shop to coerce and scam tourists charging $150 for a small piece of rock which many tourists fall for. Tourists at other hotels also complained about this and saw many foreigners being scammed at these so called “factories”. So please be prepared for this and only stick to your schedule that you agreed beforehand.
The Good - the laundry, staff at the hotel (security, waiters, manager) was extremely helpful, kind and friendly. The rooms were amazing and the pool and location was great.
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221102The hotel is located next to the Luxor Temple. You must have breakfast because the restaurant balcony on the fifth floor can see the sunrise, sunset, and night view of Luxor. The breakfast time is 7 o'clock, and the hot air balloons rising from the opposite Valley of the Kings are very beautiful. The hotel is still cost-effective if you book it in advance. You can eat the most authentic white rice in Egypt when you order dinner. The location of the hotel and the restaurant are plus points. There is a market similar to Khalili behind the hotel, which is suitable for souvenir shopping. The guest rooms and toilets are in average condition. Remember to get the room early and check the order. The room type may be different.
GGinabFantastic location just 10 minutes walking distance from Luxor temple. The hotel has beautiful gardens that lead down to the Nile. Choose a Nile view room and you can see across to the Valley of the Kings and the balloon flights early each morning. Excellent service especially from Semon and the reception staff. Good choice at breakfast and 3 restaurants. The outdoor pool is on a pontoon floating on the Nile. All in all excellent.
TThomas LudwigThis hotel is perfectly equipped with all you can imagine. Situated in a nice park on the Kings Island, a bit out of town at this splendid view on the Nile River. There are rooms with Nile view. Which are worth to be taken? Some building blocks are a bit apart style, but at economy price.
The hotel also facilitates an exhibition center at a time of exhibition it could be crowded and more pricey.
The personal and waiters on the terrace at peak times quite overloaded, but always very polite 
SSkee82Great Location on the more quiet side of Luxor, The West Bank with a 2 min walk to the ferry crossing point.
Only real issue was the dogs that reside outside had a barking match at 4am on night.
Stayed for 2 nights, as it was Low season (start of summer) There was only one other guest in the hotel so I had the place to myself inc the swimming pool which was clean and refreshing to use after a day trekking around the local sights.
The breakfast wasn’t great but understandable as they couldn’t do their full spread as there wasn’t enough guests to accommodate but it was adequate enough with Egg’s, bread, fruit with coffee and tea, I didnt get to check the rooftop restaurant as i didn’t want them to open due to its quietness,
They did accommodate me with a beer on arrival and later by the pool. No Wifi in room but great by the pool area.
Also the place a pretty dusty but everywhere in Egypt virtually was so this was not a problem, although the room was very clean with great air conditioning and view of the Nile.
Would certainly stay again on my next visit, the locals were fantastic.
There is currently construction in front of the hotel of a welcoming plaza for the ferry port which didn’t effect my stay/sleep but will be a wonderful addition once completed.would 100% recommend.
GGuest UserVery mixed feelings about the experience. Overall I would give 4 stars.
The Bad - only 1. The tour agency. We booked a tour guide and driver to take us to Dendera, Valley of Kings, Valley of Queens and Hatshepsut Temple - this was our itinerary. Our guide took us to all but refused to take us to the Valley of the Queens, instead trying to scam us by taking us to the Alabaster stone factory which was not on our itinerary and despite paying in advance to go to the Valley of Queens instead. The Alabaster stone factory is not a factory, it is a shop to coerce and scam tourists charging $150 for a small piece of rock which many tourists fall for. Tourists at other hotels also complained about this and saw many foreigners being scammed at these so called “factories”. So please be prepared for this and only stick to your schedule that you agreed beforehand.
The Good - the laundry, staff at the hotel (security, waiters, manager) was extremely helpful, kind and friendly. The rooms were amazing and the pool and location was great.
MMbali ThusiThe hotel was okay. The facilities were good and the staff are very helpful. The room is a little dated but still very nice and clean with an amazing pool. We were upgraded to a Nile view which was nice. The sunsets by the pool are also gorgeous. Great location as base for day trips in Luxor.
The only annoying thing was being pestered by vendors to buy at their shops inside the hotel(some wouldn’t take “no, thank you” for an answer), I understand they need to keep business going but all I wanted to do was relax by the pool after a long day of touring and fighting off vendors all day. The food here is also awful (gave free school hostel food vibes), we tried dinner twice and room service in addition to daily breakfast . We paid about 3000EGP for 1 buffet dinner and it was definitely not worth it. Our least favourite food from our 2weeks around Egypt. You can pay less for delicious food elsewhere.
The stay here was okay and staff were generally friendly and nice. No expectations of or demanding tips.
PPF73+ very good service from everyone at the reception to the staff at the restaurants
+excellent location- very close to Luxor Temple and Karnak temple and not very far from the other major sites such as Valley of the Kings
+breakfast buffet was lovely, fresh eggs made to order, pancakes and waffles and big selection of other foods you’d find in a hotel buffet
+I paid about $33 for a dinner buffet, which was great! Freshly made mini burgers were delicious. Cans of soft drink/juice/water included
AAnonymous UserThe tour attendant at the hotel, Abdul, is a complete fraud. He sold us a Luxor tour for 55 dollars. When we got in the taxi, we saw that it was not a tour but just a transport. And the air conditioning of the vehicle was not working, can you imagine, it was 50 degrees inside the vehicle. They said that this was a sudden malfunction, but this is not true. The air conditioning was broken from the beginning. Even if it was true, they did not inform us that the air conditioning was not working. We asked them to compensate for this, they could have at least given us a small refund, but this time Abdul lied to us and said that we had underpaid him in the first place. This is a big lie because we said we would pay in dollars and he showed us the total payment on the calculator. So there is no way we have underpaid. Definitely do not buy a tour from the tour attendant at this hotel, Abdul. We are currently traveling in a taxi at 50 degrees!!!
SShaquib ChowdhuryExcellent hotel with great amenities. The room was clean and very good sized. The bathroom was also clean. We had the breakfast once and it was decent- a live egg station and a large variety of baked stuff, fruits, etc.
However, the hotel had an issue with their water supply. One staff mentioned it was a problem with their water pump and another staff mentioned that it was a general issue in Luxor- I am not sure which is the accurate reason. They did provide water bottles as a substitution to the lack of water and opened up the spa on the mezzanine for showers. We had a 5:30am departure from the hotel so went to take a shower at 3:30 am after confirming with the reception. There was no staff at the spa and I had to figure out which shower to use and find my own set of towels. The least expectation during an issue like this would be to staff the spa and help guests out.
MMothaisThis is a hotel with a great view along the Nile River.
In the morning you can see the balloon climbing.
When I asked to book a transfer to and from the airport, I was told that the hotel would not be able to accommodate me.
They told me to find my own travel agent or negotiate with a cab outside.
The city itself is touristy and the beer was more expensive than at the Cairo Hilton.
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