Decent hotel but far from anything special. I think its still riding on its reputation. Overkill on security which is just a formality, but great if you get a kick out of staying at an extra โsecureโ hotel with people kissing your ass. Also good for leg day because it takes about 10 minutes to get to your room due to stupid amounts of security and how big the place is.
Hotel rooms outdated, there are much better options for literally half the price. I just booked to see what the fuss was about (and this is coming from someone who regualrly stays ar 4/5 star hotels all around the world)
Reception staff also need to be more approachable, personality dead as a wooden top
Its a good place to stay if you want the illusion of being wealthy or having prestige. If you already have that, you wont like it.
Just my 2 cents.
Hotel near Gulberg,Lahore50% of visitors choose this area
BBobbi2022.08.09
The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.
Very good service
Polite staff happy with the service my mumin and the team fully trusted and worth for the money given
The coffee was complimentary super taste coffee
The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.
excellent service! Very serious and patient! More formal! Suitable for a family holiday! Safe and secure! Security staff is also very polite! The restaurant staff has a Chinese-speaking boy! Learning Chinese for several months! Overall good! Great! for safety! The windows won't open here! Are all closed! The hotel should be the same!
Hotel near Gulberg,Lahore50% of visitors choose this area
GGuest User2025.11.30
Service and Location were great. Staff was friendly. But the hotel needs more cleanliness and the facilities need to work better! Fro example it is difficult to get warm water.
Yes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
The best hotel ever i had stayed with this price. Price is affordable and the service is very good. The bed is the best, hot water is very good (as winter), clealiness perfect, and services also good. Would love to come back sure!
We attend the hotel with outside temperature of 45 degrees after a long journey on the 3rd day of Eid after having stayed a nice hotel in Multan with fully functioning facilities.
The reception was well maintained and nice and cool, we were given our rooms and the porter led us to a door and to our dismay, which went outside to the unfinished shopping mall so we could access the second lift on the other corner of the building as the lift in reception area was out of order.
The lift took us to the second floor, where the decor reflected the reception area , however they had turned off the air conditioning for the building there excuse was that the building engineer was on eid holiday only he could turn on the corridor ac ? we were shown our rooms which were hot as they had just turned on the Ac in the rooms we had booked the large deluxe rooms , however had to change both our rooms about 4 times as issues with inaffective ac units, this didn't get resolved until midnight.
The restaurant was closed even though the staff were there , the other parts of hotel were not accessible as the air conditioning was turned off.
In the morning the staff immediately apologised as there was no buffet or active kitchen so the breakfast which was out sourced was a option of eggs and paratha and toast. There was 4 of us and after a 10 minute wait we were given one cold old paratha cut into 4 pieces it seemed like it was a left over. I complained and we then received some paraths which were reheated old and hard.
Why accept customers if you don't have fully functioning hotel, it could of been a good stay if everything was functioning as the hotel has nice decor.
The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldnโt change. Thatโs is fine not to change due to fully booked but they didnโt do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didnโt do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didnโt hear anything from Mr.A and Mr.B didnโt know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didnโt give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didnโt inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didnโt react anything about the notice issue at all and next day they didnโt inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
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GGuest UserThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldnโt change. Thatโs is fine not to change due to fully booked but they didnโt do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didnโt do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didnโt hear anything from Mr.A and Mr.B didnโt know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didnโt give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didnโt inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didnโt react anything about the notice issue at all and next day they didnโt inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
GGuest UserThe hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care.
However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the cafรฉ and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use.
Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.
MMohamed AboothahirVery good service
Polite staff happy with the service my mumin and the team fully trusted and worth for the money given
The coffee was complimentary super taste coffee
TTravelTime11Decent hotel but far from anything special. I think its still riding on its reputation. Overkill on security which is just a formality, but great if you get a kick out of staying at an extra โsecureโ hotel with people kissing your ass. Also good for leg day because it takes about 10 minutes to get to your room due to stupid amounts of security and how big the place is.
Hotel rooms outdated, there are much better options for literally half the price. I just booked to see what the fuss was about (and this is coming from someone who regualrly stays ar 4/5 star hotels all around the world)
Reception staff also need to be more approachable, personality dead as a wooden top
Its a good place to stay if you want the illusion of being wealthy or having prestige. If you already have that, you wont like it.
Just my 2 cents.
GGuest UserIts an old apartment complex. Most bedrooms are based on 3 bedrooms suite style. The bedroom window opens in the corridor and that itself is such a lame tactic of Avari. The location itself is quite inconvenient as you need to take a 5km u turn whenever you exit or enter the property. Overall, the hotel is disappointing and depressing. I hate to stereotype but It looks like another faizabad hotel took over by careless abbasi (s). The staff is apparently courteous but never cares to listen or understand the guests concerns. I hope that management will consider this as a constructive review and make solid improvements.
ไพฏไพฏApart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
KKhanNaveedThe hotel was good overall. The coffee is not great but thatโs usual in Pakistan. Room service was a bit disappointing - I ordered a margarita pizza and club sandwich - both were pretty bland and uninspiring. They tried to charge me for breakfast at check-out but pointed out it was included in my trip.com booking. They corrected the charge but I would have expected they get this sort of thing right before presenting me for a bill that is not correct!
AAdam AshraffThe best hotel ever i had stayed with this price. Price is affordable and the service is very good. The bed is the best, hot water is very good (as winter), clealiness perfect, and services also good. Would love to come back sure!
BBobbiThe room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.
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