The services are good, the breackfast was excelent (very good home made cherries pie).
The only downside are the pictures from trip.com and other booking sites: they are misleading. The hotel does not have a swimming pool. It is only near a public one.
Das Hotel Continental liegt direkt im Herzen von Marienbad. Die Zimmer sind schön und zweckmäßig eingerichtet. Es gibt ein kleines Schwimmbad und eine Sauna. Das Frühstück ist hervorragend. Abendessen ist empfehlenswert, die Salate ausgezeichnet. Es gibt viele deutsche Fernsehprogramme. Alle sind sehr freundlich und hilfsbereit.
Great location with a multilingual staff! The free 3-hour access to Saunia is a big plus + the added convenience of an in-house clinic that offers several therapies as well as spa services. The breakfast buffet is very filling and varied. All in all, a very convenient location and hotel stay!
Very good.
I could check in even at 11 in the morning, instead at 2 pm.
The room was small, but perfect for solo traveller.
Plenty of the SPA facilities, friendly staff, speak multiple languages.
Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service)
I really loved the tea room with the amazing choice of different teas.
I would definitely stay there again during my next visit to Karlovy Vary.
Perfect except for paid car parking.
Excellent room. I wished I could stay for more nights.
Did not try any of the facilities. Had a view of them. Very nice.
Would stay in the same hotel in future.
With a stay at Hotel Tereza in Karlovy Vary (Karlovy Vary City Centre), you'll be steps from Park Colonnade and Dvorakovy Sady. This spa hotel is 0.1 mi (0.1 km) from St. Peter and Paul Orthodox Church and 0.1 mi (0.2 km) from Lazne III.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Stay in one of 30 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
The staff speaks in emotions. Looks frustrated all the time, plus speak German, gossiping customers in front of it. Unexpectedly, we listened to German very bad, the receptionist. Didn't think that a 4-star hotel Will train the staff very badly No smile Can only say that the bedroom is comfortable, clean, but the staff is poor. I didn't think I would go back to sleep in this hotel again because the staff, we are not the people who have to please or have to speak sweetly. But want to ask the receptionist You work in the reception zone When customers speak to you, normally get a promotion Speak normally Not like a bad mood all the time If you don't enjoy work Don't come to put emotions with customers.
Great! .So we're lucky with the hotel. We booked for only 3 days. But we will stay for all 20 days. We've been given 2 spacious rooms. Clean, comfortable and kitchen is satisfied.Continue all to advise to stay here
We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
Very Good
10 reviews
8.2/10
Price from
KRW 111,781
per night
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8.5/10
Very Good
NNataliaValeThe hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
.
SSogolWe were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
GGuest UserSimply beautiful a dream large room from the finest and a wonderful rich breakfast and very nice staff from breakfast to reception simply for the comfort and several times a little small but still uses the swimming pool there Can you relax and it's okay we can come back guaranteed.
AAnonymous UserBooked room in Quisisana, the Pupp Hotel dependance (not main building, across the street). Was ok but would prefer main building. Rest according expectations. Casino not vey big. Only one roulette table active when I was there. Table limits unclear.
GGary0423The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
GGuest UserThe service is super good The environment is good The room is very clean The most important thing is the water quality is particularly good!
AAnonymous UserIt was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
NNataliaValeVery good.
I could check in even at 11 in the morning, instead at 2 pm.
The room was small, but perfect for solo traveller.
Plenty of the SPA facilities, friendly staff, speak multiple languages.
Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service)
I really loved the tea room with the amazing choice of different teas.
I would definitely stay there again during my next visit to Karlovy Vary.
GGuest UserThe hotel is just in the centre, excellent location, but don't wait for parking. A little complicated for those who come with bags and packs. The hotel is very old and they haven't renovated anything with the time. There is little described in German or English in the acomadocoes. stone time hair dryer, broken shower, cabin to take a stubborn bath, where the water after 30 seconds forms a lake ... Quite unpleasant. Super small TV in the room. There is no way to wait much for the price here, at least with the staff's courtesy, but even kind of them were.
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