The service at this hotel is really good and super friendly. I ca n’t speak English with my husband and talk on my phone all the time, but the service staff are patient to help solve the problem. The room is very clean.
The hotel is ok for its location and affordability as we booked the hotel during off peak season. Though, we found some shortcomings that hotel management needs to improve. Normally, in other hotels that we have been, you will find disposable slippers, 2 bottled water, tissue on the rooms and toilets, soaps, lotion and shampoos. These are typical things that is freely available. But, in our rooms, these are missing. I hope the management can do about it.
Well, I was pleasantly surprised by this choice. I didn’t expect to be satisfied by a hotel for such a low price. But my room was clean, full of convenience. Especially I appreciate the service level of this hotel. Workers are always kind and ready to help with any issue. The location of this hotel is pretty good, there are supermarket, restaurants, laundry, pharmacy and other stores nearby.
It was a wonderful stay. The hotel is ideally located in the city centre, near to a mall.
The facility is clean, staff is courteous and there were no hidden charges of any sort.
Room was massive with all kitchen appliances.
The only downside is hotel parking which was quite tight, however there are ample free parking spaces outside the hotel.
We will definitely comeback.
Nice Resort in Fujairah however the service’s doesn’t look like an Address hotel compared to Dubai hotels. We also had a very bad experience with the housekeeper when they opened the wardrobe win our absence and we found out only when 1 item was misplaced. Totally unacceptable…
A resort-style hotel with a great location. You can swim directly to Snoopy Island. You can see all kinds of fish, turtles, and maybe sharks while snorkeling. The hotel's own water club can provide equipment such as paddle boards and hand skis. The scenery is great and endless. The swimming pool and the bar by the pool are great for a drink after diving. The room is old and damp. You need to turn on the dehumidifier all the time. In terms of cost performance and vacation experience, I highly recommend it.
Very Good
56 reviews
8.6/10
Price from
RUB 7,264
per night
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9.1/10
Great
SStephenThe hotel itself is lovely, very clean and spacious, situated on the beach with pleasant gardens to have a stroll around, the staff were very friendly and helpful, and there are several enjoyable restaurants to choose from.
The seafront has great facilities with very good sunloungers and large solid parasols, which provide good shade if required, a beach bar and life guards.
Though we didn’t use them there are many water activities such as diving, paragliding etc available at the sight as well.
GGuest UserThe stay was excellent. Location was nice and good view to both sides, open view and there is no blockage of view by building.
We booked for the peak time and there were rush for check-in, however the Manager assisted in between to help the check-in staff and he took initiative to add more supporting staff to control the rush. Unfortunately, I couldn't get his name.
The breakfast restaurant was good and nice food.
They had pool, sauna, Jacuzzi and gym
The staff are good; only we found the cleaning team missed to clear the trash, which i reminded them and they did. Might be because of busy schedule due to full occupancy of the hotel.
The hotel is connected to Fujairah mall, and is easy to access the outlets. Also, they have valet parking and also underground free parking.
Totally we were impressed with the stay.
GGuest UserI love everything here! This is my second time staying here. I love the view of snoopy Island tho the mountain view is good also. They’re both relaxing! The massage is great. Pool is great too they’re having pool activities. They are very accommodating especially the reception and house keeping team. Helpful and fast for any request. The breakfast buffet is nice and fresh mostly. Our room is nice and its very spacious!! Outside the hotel there is a cellar shop around 30m away from main entrance. Maybe the only thing I would like to address is the spa area. It can be more clean and neat, more scented spa vibe and the actual temperature for jacuzzi next time will be perfect 🙏🏼
GGuest UserOverall wasn't as expected, you don't get the feeling of a 5 stars hotel with a 5 stars service. My wife ordered extra 2 bottles of water from housekeeping (as it is summer and they only placing 1 bottle of water), the gentleman came with only one, when I said that we ordered 2, he said if we want more to order room service!!! It was just ridiculous, probably he is getting instructions from his superior so guest can order from Room service. Anyway my wife called them again and a second bottle was sent.
Most of the guests were not wearing masks at the elevators.
Anyway was the first and last time, I wouldn't recommend it.
LLaoshinanThank you very much to the front desk and lobby managers for everything they did for my husband and me on the day of arrival. We really like this hotel and their service. The hotel is very beautiful and quiet. The breakfast is super good, especially the small pieces of butter. The coffee machine in the room and six different coffee capsules every day make us very satisfied.
As promised to you, we also wrote the same review on Google Review.
Thank you for this wonderful hotel and its wonderful staff
AAhmed AlshehhiUnfortunately, my experience at DoubleTree by Hilton was disappointing. The receptionist lacked the necessary skills to interact professionally with guests, which negatively impacted the first impression of the hotel. Additionally, there was a noticeable shortage of staff in valet parking and luggage handling services, causing unexpected delays and inconvenience. Overall, the services did not reflect the standards of a five-star hotel. I hope the management takes steps to improve service quality and provide a guest experience that aligns with the hotel’s rating.
GGuest UserVery good service at this hotel but the price spike sometimes is unacceptable and makes me wanna switch to another hotel but overall good service
GGenThe hotel is ok for its location and affordability as we booked the hotel during off peak season. Though, we found some shortcomings that hotel management needs to improve. Normally, in other hotels that we have been, you will find disposable slippers, 2 bottled water, tissue on the rooms and toilets, soaps, lotion and shampoos. These are typical things that is freely available. But, in our rooms, these are missing. I hope the management can do about it.
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