Posted onOct 27, 2025|Standard Bungalow
HeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
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Price per night from:PLN 276
Posted onJul 26, 2026|Executive King Suite
Mohamed alhatami”A luxurious stay and an unforgettable experience!”
A truly magnificent and luxurious resort, featuring an exceptional strategic location right in the heart of Sapa center. The level of service, warm hospitality, and professional treatment are of the highest standard. The luxurious classical design gives the place a charming atmosphere, and the cleanliness is impeccable, easily deserving a 10 out of 10. The beds, duvets, and pillows are extremely comfortable and spotlessly clean, ensuring a peaceful and restful night's sleep. Highly recommended for anyone seeking luxury, comfort, and a vibrant, prime location.
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Price per night from:PLN 451
Posted onJun 16, 2026
Kimberly lizanoIf there were 10 stars, that's what I would give. It's so beautiful and the staff here are so kind. You can't say anything bad, even the transportation people are super nice. Highest quality recommendation! I will come back to you. Special mention, Ms Mai. You look so pretty, kind person! See you around!
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Price per night from:PLN 117
Posted onMay 16, 2026
Guest UserWe had a wonderful time in Azalea. The room is exactly as the advertised photos online. It’s very spacious with a good view. You can easily tell that the furnitures are new and of good quality. It’s complete with everything you need from a hotel. The best thing about Azalea is also their cleanliness both in our room and lobby area. It even smells good. I have no complaints about it. Hot shower was also easy to adjust. best hotel with good value for money.
Their massage area is also affordable compared to the prices outside. Their sauna and jacuzzi area are clean and spacious. On top of this, the breakfast was really good. Pho and rice yoghurt was amazing and there were a lot of choices to choose from.
The highlight of our stay was the friendly staff at the reception area (both the girl and boy). We arrived around 7am, way too early before our checkin but they immediately assisted us, allowed us to stay in the massage area and even offered us towels to have a quick shower. They were very efficient and welcoming.
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Price per night from:PLN 145
Posted onJan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from:PLN 969
Posted onFeb 22, 2026
Anonymous User
Basically everything is pretty ok. But it seems that because it is new, working for guests is still quite boring, I feel that the staff have not come, the areas have not been optimized to use, so although it belongs to banyan and 5 star grade, I think it is only 4 stars at the current level. domestic. Even my room when checking in, there is no bath salt, so the room cleaning needs to be revised. The check-out process is also quite long. Hope the resort will improve and develop better in the future.
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Price per night from:PLN 633
Posted onJul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from:PLN 163
Posted onJun 13, 2025
QanQ
Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
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Price per night from:PLN 365
Posted onJun 10, 2026|Grand Deluxe Double Mountain View Room With Balcony
Liza TrWe booked a room with a mountain view, which was significantly more expensive than a standard room. Initially, we were put in a room with mold on the ceiling (apparently after a flood). We asked to switch rooms, but were told that the only other option had two beds (even though we booked one large bed) and that there were no other mountain view rooms available, just these two. In the second room, the view was partially obstructed by a staircase. We asked to speak with the manager, who then informed us there was one last room available. It had one large bed and a mountain view, so we decided to stay in that one. This whole experience really soured our impression. The view is beautiful, but the rooms are run-down (some are really bad, others are slightly better).
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Price per night from:PLN 118
Posted onJun 18, 2026
Anonymous UserThe location is central and very convenient. Bus company provides pick up and drop off service in this hotel’s area.
The panorama view from the balcony is excellent but available only from rooms at floors 5 and above.
Good mattress, good linen. Hot water.
Saw the staff eating breakfast together and allowed to partake of the buffet after breakfast service. This is a good point for me.
We had some concerns with the first room we had. We raised this with trip.com and the hotel management addressed the issues promptly.
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Price per night from:PLN 86