Everything was great!!! Just to clarify one important thing!!! The pool is paid for!!! They asked us for €15 per hour per person!!! It's the first time that a 4-star hotel has asked for an additional fee to use the pool!!! I've never seen this before!!! They have to think about it and see that it's really bad!!! The rest is excellent!!! Everything was great (the girls at the reception helped us with everything!!! They are super friendly!!! Except for the pool issue!!! Everything is perfect!!! Thank you very much
The room is okay, the town is relatively small, very close to the town center, walked to find a restaurant, and saw a Chinese-owned friendship mall. Prices are relatively low in Europe, and I feel safe.
If you want to experience the life of a vampire, it is definitely worth coming. It fits this setting from all angles: a grand but decadent building, located in the mountains surrounded by dense forests, inconvenient transportation, a stunning lobby, super high windows, you can see the forest and fog, ancient furniture, not enough service staff so you have to wait for everything, old facilities, no food or drink, the roast suckling pig nearby is invincible but you have to take a taxi 5 kilometers down the mountain to eat.
Although the facilities and services are not worthy of this star, as a person with a Gothic sentiment, I didn't want to leave after living there for 3 days and getting used to this rhythm.
Reasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
The room with a view of the lake, very well located, close to everything, very sympathetic officials.My husband was a year old and we had a right to a cook and champagne at breakfast.
Fabulous. Impeccable service and staff, spa with very good heated pool. Sauna and jacuzzi included in the spa. The spa was free for guests to enter. We had dinner at the hotel restaurant and the chef deserves a Michelin star at the very least. It was simply divine. The breakfast was also very good. What an unforgettable experience, we felt as if we had enjoyed first class service in the 1920s. The whole atmosphere makes the guest feel like they are traveling back in time with all the luxury. The rooms are modern and comfortable. I've been to many guesthouses, but I've never been to a place like this that met all the requirements and gave that feeling of lost luxury. A jewel to (re)discover. The best historic hotel in Portugal. I will definitely be back very soon as there is no other palace hotel or guesthouse that comes close to this one.
If someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
We had an excellent experience at the facility. The view of and the proximity to the ocean topped our experience. We loved it! We will stay there again! But...it would be nicer if more attention is paid to the cleanliness of the outside environment of the facility. The entrance area was unkempt. Please look into that. Apart from that, we had a great time. And it was close to everything else: restaurant, shopping etc.
Very satisfied, I had a good rest last night! In the morning, I walked out of the balcony to see the blue sky and the sea. I could almost see the other end of the sea on the American coast. There was also the first rainbow in 2024. I was full of hope and confidence in the future. !
Very Good
43 reviews
8.1/10
Price from
NZD 204
per night
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8.6/10
Very Good
GGuest UserGreat place, having indoor pool & spa was really nice for cold/rainy days. Staff were very friendly and the restaurant was quite good also. Very good experience overall.
CCHEGoing to the central area takes about 15 minutes There are not many restaurants nearby, and it is good to have a Brazilian barbecue. Hotel decoration is good, quiet and comfortable
JJanusz z OlsztynaIf someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
AA. NegReasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
GGuest UserWe had an excellent experience at the facility. The view of and the proximity to the ocean topped our experience. We loved it! We will stay there again! But...it would be nicer if more attention is paid to the cleanliness of the outside environment of the facility. The entrance area was unkempt. Please look into that. Apart from that, we had a great time. And it was close to everything else: restaurant, shopping etc.
GGuest UserThe hotel room is not big, but the decoration is new, clean, comfortable and cost-effective. It is worth recommending. The hotel provides massage services, starting at 40 euros for 40 minutes (the same as the market price). Luggage can be stored for free. Very quiet and suitable for vacation. It is very close to the city tourist area and can be reached on a flat ground in 15-20 minutes. But like other European hotels, you need to bring your own toiletries and slippers.
MMadalena Dias dos SantosFabulous. Impeccable service and staff, spa with very good heated pool. Sauna and jacuzzi included in the spa. The spa was free for guests to enter. We had dinner at the hotel restaurant and the chef deserves a Michelin star at the very least. It was simply divine. The breakfast was also very good. What an unforgettable experience, we felt as if we had enjoyed first class service in the 1920s. The whole atmosphere makes the guest feel like they are traveling back in time with all the luxury. The rooms are modern and comfortable. I've been to many guesthouses, but I've never been to a place like this that met all the requirements and gave that feeling of lost luxury. A jewel to (re)discover. The best historic hotel in Portugal. I will definitely be back very soon as there is no other palace hotel or guesthouse that comes close to this one.
GGuest UserEl hotel está en una ubicación fantástica. Muy cerca de todo en Aveiro, para hacer turismo y disfrutar. Aunque el hotel es estilo vintage y necesitaría una actualización de instalaciones y muebles, las habitaciones son amplias, el desayuno bastante completo y las vistas desde el lugar del desayuno muy buenas.
No utilicé el restaurante ni el bar, se veía bastante gente con lo que parece una buena opción.
GGuest UserA wonderful room with a great bed and two sticky coats and I have a problem with the column, I have been sleeping very well. The toilet is small but there was no problem, the shower effect is huge and the Azzaro amenities formidable. The top roof at the end of the day with view to the channel and a drink is top. The breakfast is wonderful and nothing is missing, natural juice, fruit, tea, coffee, yoghurts, mexed eggs and bacon, various breads and croissants, different sweetness, that's what was served to me at the table and we fight the waste of buffets, At least in the small hotels where it is clearly unjustified. Congratulations to the collaborators who crossed with me, all professional and sympathetic. I recommend and will certainly come back. Thank you
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