Posted onSep 15, 2026|Cozy Queen Room
Guest UserThis hotel boasts an incredibly convenient location. Right downstairs, you'll find a lively pedestrian street and a large shopping mall, making dining and shopping incredibly easy. I stayed in a high-floor room, which offered expansive views of the city skyline – truly a fantastic sight. The front desk staff were exceptionally polite and helpful, making the check-in process efficient and thoughtful. The room itself was very clean and tidy, with well-maintained facilities, ensuring a comfortable stay. Overall, it was a highly satisfying experience.
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Price per night from:AU$69
Posted onJun 27, 2026|Skyline View Room (Twin Bed)
Guest UserMy friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years.
For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^
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Price per night from:AU$681
Posted onSep 1, 2026|Superior Room
Guest User
The rooms were fine, but I have to give a negative review for the concierge service. I was with my child and in a hurry to register my car plate number before heading out. However, the concierge, a man with glasses, was engaging in a lengthy and polite conversation with a foreigner and completely ignored us. Even though I was standing there with my child for several minutes, no one bothered to approach us. I finally had to interrupt their enthusiastic chat to ask if someone else or the check-in desk could register my car plate. I received a cold and quick 'no' – a stark contrast to the warm interaction he had with the foreign guest. After waiting for a long time and seeing no end to their conversation, and with my one-year-old getting restless, I went to the check-in counter to ask if they could help with the car plate. It was then that a nearby check-in staff member took us back to the concierge desk, where someone there *did* register my car plate. I was utterly confused! Turns out, it *was* possible. So, is concierge service only reserved for foreign guests, and we don't even deserve a smile? He knew I had a baby and had been waiting for almost ten minutes, yet he was completely indifferent. This is hard to assess... The hotel facilities and cleanliness were fine. The doorman when we left was very enthusiastic. The breakfast, to be honest, was really just mediocre! The French toast was alright, but the rest was truly unremarkable... especially the waffles, which were hard and unappetizing, and the eggs were very average. Three days, two nights – next time I visit friends in Guangzhou, I definitely won't choose this place again! Though I was happy they upgraded my room type when they saw I had a small baby.
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Price per night from:AU$305
Posted onSep 19, 2026|Business Queen Room
MK.69The hotel boasts an amazing location, surrounded by abundant dining options and shopping malls. You can even have your Taobao parcels delivered there and pick them up from the Concierge.
The front desk staff are incredibly warm and accommodating, always ready to help. The robot room service is a convenient touch. Plus, there's a popular bakery in the adjacent mall, just a 20-step walk from the hotel's main entrance.
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Price per night from:AU$66
Posted onApr 14, 2026|Superior Double Bed Room (Deep Sleep + Zero-Pressure Memory Pillow + 55-Inch Smart TV)
Guest UserThe front desk service was very attentive, and their attention to detail was a nice touch. The location is excellent, and the room was clean and tidy. They offer free parking, and the facilities are comprehensive, with a laundry room and gym available for use. The breakfast was also quite good.
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Price per night from:AU$34
Posted onSep 14, 2026|Wonderful Audio-Visual Twin Room
Miko SiaThe room was spacious, the facilities were excellent, and the service was very warm. I'll definitely stay here again. The location is super convenient, with everything you could possibly need. I highly recommend it to everyone.
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Price per night from:AU$87
Posted onSep 6, 2026|Club Deluxe King Bed Room
WLOKgmailFive-star review! ✨ The location is in Futian Central District, which is very convenient for transportation and shopping. The room was clean and tidy, spacious, and the bedding was soft, ensuring a very peaceful sleep. The staff were attentive and polite, responding promptly. Overall, it's the usual Ritz-Carlton standard. The CBD night view is fantastic, and the stay felt like a perfect leisure getaway. I will definitely choose this place again next time I visit Shenzhen. Highly recommended!
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Price per night from:AU$358
Posted onAug 23, 2026|Elegant Duplex Landscape Twin Suite (Kitchen Refrigerator+Washing and Drying Machine)
XiaerSharI slept pretty well, and the free parking was a plus. There are many places to explore nearby, though you'll need to walk about 1 km. Overall, it was good. I didn't book breakfast and instead went to Guangzhou Restaurant nearby, which was quite nice. Having a table made ordering takeout very convenient.
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Price per night from:AU$55
Posted onSep 13, 2026|Castle Garden Room-Twin Bed
Guest UserThis time, I chose the Hengqin Bay Hotel for my trip to the Zhuhai Chimelong International Ocean Tourist Resort, and the overall resort experience was very complete. The hotel's architecture is grand, with an ocean-themed atmosphere throughout. Stepping into the lobby, you immediately feel a strong island vacation vibe. The overall environment is open and spacious, with well-maintained greenery. Walking around the grounds, you can see large areas of lush plants, and the air is very pleasant. The hotel's internal facilities are comprehensive, with a water park divided into indoor and outdoor areas. The indoor area has a comfortable temperature, allowing for water activities even in bad weather. The outdoor area features a beach landscape, offering bay views while you play in the water. The hotel grounds also have a dolphin viewing area where you can watch dolphins swim and play through glass, as well as a scenic area with flamingos. You can encounter them just by strolling around, making it perfect for a leisurely visit and photo opportunities. Dining options are abundant; the buffet restaurant offers a wide variety of dishes, including both Chinese and Western cuisine, with a full range of seafood, hot dishes, and desserts. The dining environment is also distinctive, allowing you to enjoy aquarium views while you eat. Transportation is convenient, with shuttle services available to various points within the resort, eliminating the hassle of getting around. The guest rooms are clean, with spacious bathrooms, comfortable bedding, and thoughtful attention to detail. Staff responsiveness is prompt, check-in and check-out procedures are smooth, and basic services like luggage storage are well-handled. Whether it's a family trip or a casual getaway with friends, you can balance fun and relaxation here without having to shuttle back and forth between the park and your accommodation. The overall pace of the trip is relaxed, making it a vacation choice worth returning to. Oh, and they even gave us complimentary fruit, which was a very pleasant surprise!
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Price per night from:AU$199
Posted onSep 14, 2026|Sea View Room - King
Guest UserHad a wonderful two-night, three-day stay at the hotel.
First, I was lucky enough to get a room upgrade, and our butler, Sini, was very thoughtful, providing ample warm reminders and responding super quickly. Other staff members we encountered also responded and resolved issues very promptly. The overall feeling the hotel gave was attentive and professional.
The hotel isn't new, but it's well-maintained and nicely laid out. I heard it was fully booked one of the nights, but aside from the buffet breakfast being a bit crowded, it never felt overly busy. The hotel has a great resort vibe. It's a shame that with kids, there were many beautiful spots where we couldn't take good photos.
Buffet Breakfast: Rich and fresh. Freshly squeezed juices, Cantonese-style freshly made rice noodle rolls, Cantonese congee, chicken feet, Southeast Asian curry rice noodles, etc. You can even mix your own fresh fruit juices.
Buffet Dinner: Included in the Trip.com package. The drinks selection was extensive, with several beers, white and red wines, and even the option to mix your own cocktails. There were several types of shrimp and crab, not just one, plus grilled mini lobsters, oysters, scallops, abalone, and lamb racks. Everything I wanted was there, very satisfying.
A commendable point is how quickly food was replenished; we rarely had to wait.
The beach is clean and exclusive to the hotel, so it's not crowded. Besides the main pool, there's also a swim-up lane connected to the rooms, which was a joy for kids who love water. Over the three days, we switched between the beach and pool constantly, and my child didn't want to leave. If we come for a family holiday again, we'll definitely return here.
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Price per night from:AU$180